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    Elite Auto Lease

    5.0 (3 reviews)
    Closed 9:00 am - 8:00 pm

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    Navy Federal Credit Union

    Navy Federal Credit Union

    3.8
    (4 reviews)

    Servicing members of the military and their family's, Navy Federal Credit Union has physical…read morebranches in most major US cities that is close to a military base or a large retiree population. My brother has been a member since he joined the USMC, and as a retiree, uses them for most of his banking needs. With two branches in Miami, we went to the closest one to the Port of Miami. I'm a member too (through him), so I did some banking while we were there. A lot of the transactions can get complicated, so the wait can be a bit long. There is a greeter who asks how they could help...any personal banker needs is directed to sit down while waiting for one of five bankers to get free. Things that can be done with a teller, is directed to a single line with 2 tellers. Once I got to front, it didn't take very long, and the teller was very pleasant, apologizing for the wait. I was done quick, with my brother taking a bit longer. He later told me, it had been a pleasant exchange.

    Customer Service experience was exceptional. Not only was I welcomed with opening the door with a…read morewarm greeting. I was escorted to the correct lane to complete my transaction. Two tellers were available to assist the customers with money transactions, not to mention they were very quick. I've read reviews from other branches and I must admit.. I was pretty disappointed.. None of that here though. What more can a girl ask for stellar service and no wait.This is a great value pack bundle.

    Embassy Loans

    Embassy Loans

    2.6
    (20 reviews)

    1-Star Review Title:…read moreBeware -- Unlicensed Title Loan Activity I took out what Embassy Loans advertised as a "title loan" in October 2024, secured by my vehicle. After researching with the Florida Office of Financial Regulation, I discovered that Embassy Loans does not hold a Title Loan Lender License under Chapter 537, Florida Statutes -- which is required for this kind of loan. They publicly market "auto title loans," yet only hold a consumer finance license (Chapter 516), which does not authorize loans using a car title as collateral. Under Florida law, unlicensed title loans are considered void, and lenders may be required to refund all money collected. I've since filed a formal complaint with state regulators and the Attorney General. If you're considering a loan here, verify their license first and understand your rights before signing anything.

    Embassy loans is definitely your go to when you need some immediate help. From time to time we all…read morefall into a crunch unexpectedly. The application process was so easy, and the customer service rep, embarrassed. I can't remember her name... Was so incredibly helpful from beginning to end.. Claire in collections is wonderful. She always went above and beyond to help me with any situation that I was dealing with. Her kindness and professionalism is very helpful. She is definitely an asset to. Embassy as she has a great personality. I actually enjoyed our conversations lol Thank you so much to Embassy and the wonderful staff for helping me through a difficult time.

    Toyota of Hollywood

    Toyota of Hollywood

    2.1
    (654 reviews)

    I was going to give this a five star review but I feel like some of the customer service ended…read moreafter I purchased the vehicle. I came to this location specifically as the had the model of vehicle I wanted. My sales person was Chris Berry. I found him to be helpful and overall easy to work with. I ended up walking away with the car I wanted, satisfied with the experience, and happy with the deal I got. We also bonded over both being from the Midwest area and he generously included all-weather floor mats since I was to be returning to that area. I ended up accidentally leaving my drivers license at the dealership. I was leaving town the next morning and at the airport I couldn't find my license. I knew it was either at home or I may have left it at the dealership since there were a lot of times I needed my license out. I did not hear anything from them immediately or the next few days and assumed it was at home. The moment I returned four days later I looked around and could not find my license. I ended up calling to check and the dealership said they had my license. When I asked why no one had called me the response was that it wasn't their responsibility to let me know. I understand that the onus is on me to keep track of my license but I felt like there was no interest or care to help out a customer who just spend several tens of thousands of dollars to purchase a vehicle from their location. The person who answered the phone seemed unsympathetic and had very poor customer service. I asked to speak to a manager and was transferred but went to voicemail. I left a voicemail asking for a call back but did not receive any call. I ended up going in person to get my license and to pick up the floor mats the following day. Chris was there and he was able to assist me and was apologetic. I also had discovered that one of the windows had tint peeling and he said he would arrange for it to be replaced at my convenience. I am happy with my experience with Chris and would give him 5 stars. However, I am dissatisfied with the remainder of my sales experience, hence the 3 stars. I've been driving Toyota since I've been able to drive and this is my third Toyota now. While their vehicle quality remains stellar, their customer service has overall deteriorated.

    Don't not do to this dealer!! Would give them a zero if I…read morecould. Huge bait and switch location, what they advertise is not there even after you told the manager Jawad you were driving a long distance just to see that vehicle. Low and behold it's sold, which is 100% bull. He doesn't even have the nerve to see you when you made the appointment with him and confirmed. He sends the poor kid that was lost. This place should go out of business. . L

    Elite Auto Lease - autoloanproviders - Updated June 2026

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