Good service. Offered a replacement item when ad item on sale not in stock. Then offered to install…read moremy replacement wiper blades. Very friendly and knowledgeable.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I needed a new wiper blade on New Years Day. AutoZone was open, their website showed they have what…read moreI want, and Gary helped me with my purchase. He installed the new blade for me. I am super happy! I went to the Broadview Road location in BroadvIew Heights.

My Kia Forte needed a new running light replaced. Stopped here to purchase a new one. The clerk was…read morevery helpful finding the correct replacement. I asked if he could help me replace the bulb while I was there. He said no as the car would have to go on a lift. A few days later I took my car to a shop to get the bulb replaced. Found out Autozone sold me the wrong bulb.

I have been coming to this O'Reilly store for a long time bcs of outstanding customer service, they…read morenever try to upsell me, I feel Respected as a female customer, and they always have what I need. Huge shout out to Marcus, who coached me through swapping out my Subaru battery this weekend! I also appreciate the military discount. I drive past other auto parts stores to get here and they always take good care of me!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Good prices, but phone service sucks. Workers who answered the phone are always rude. I understand…read morey'all be busy but y'all didn't even give me a chance to say "Hello" before y'all hung up assuming someone wasn't there. And then y'all ask me can I hold on the phone and don't even give me time to answer before I'm on hold.

I had a windshield wiper emergency this week and the folks at this Autozone were fantastic. They…read morewere all courteous and helpful. Angie in particular saved me having to leave my car in a snowstorm because of a broken driver's side wiper and a forgotten wallet. Not usual to have people so kind hearted and helpful. Terri

Two days ago, I was in Auto Zone, (-5) stars service. I was in there with my niece. There were a…read morelot of people in there. The lines was long. They had 3 to 5 register computer lines. So, I got in one and my niece got in another. They were so slow. Two of them look slow. Meaning they was walking slow and looking like they didn't know what they were doing. Now my niece finally gets service. And the boy tells me that, I'm in the wrong line that I have to get in another line. Behind a bunch of people. I said that not fair. He said they only had one register open. So I ask, why didn't u posts sign or announce it. He looked stupid and didn't know what to say. So I ask for the manager. I ask him the same thing. He told me they don't do post or announcement. He was rude and ghetto. I don't feel he had any customer service skills or manager skills either. It's sad that when in the hood u get hood service, Auto Zone on Lee Rd. I then left out displease with the service, his tone of voice and his attitude. Now I go across the street to O' REILLY AUTO STORE. I walk in 3 to 5 register computer lines. I ask the gentleman is there a line for just cash out. He said,that we will cash u out at any line and laugh. I ask why are u laughing? He ask did I just leave Auto Zone? I said, yes how u know? They always come here after standing in long lines with poor service. I said really and we both laugh.

Working with Pearl Road was a completely different experience than what I had had with other parts…read moresuppliers. They were helpful, friendly and accommodating in ways that no one else came close to. It was a difficult part to find and I needed it overnight. They had it, got it and shipped it overnight. Their knowledge and customer service was the best. They are half way across the country, but they are at the top of my list of bookmarks. Thank you, Debbie.