My older car has been repaired at Sirl's Automotive Inc, Parma OH for 3-4 years. The people are…read moreeasy to work with and always return my car running like new. Meet Ron. He defines the problem...from an oil change to a new engine. Jesse is called when a computer analysis is needed. How to tell them apart? Ron smiles with his eyes, Jesse wears a welcoming smile. John is on the phone juggling the task of locating and pricing parts for you with incoming customer calls asking for updates on their work... always helpful. Pat quietly manages the workload of 19 technicians (22 bays) to get your vehicle back to you on time. He reviews all work and keeps everything running like a well-oiled machine. Your car won't move? Laura and Bob send in the tow truck and a rental car if needed. My experience, within 30 minutes they were on site. And some unanticipated help...there is no bus or taxi service where I live. They arranged a ride home for me when they needed to keep my car overnight. Sirl's employees are both capable and kind. THE RESULTS: A repaired vehicle that runs like new, completed on time...and competitively priced. Submitted by Carole L J

Having my bumper repaired at Sirl's was fast and professional…read more Not only was the finish fantastic, they went above and beyong and cleaned the interior! I fully recommend Sirl's I can truly understand how they have been around as long as they have. Great repairs and customer service!

Safeway is reliable dependable and you can bring your car back? No matter how many times and they…read morewill make it right. I have taken my car to them. This year I purchased tires from them. They did some run in work. Well, align, and we're still working on it. I haven't spent a lot of money with them. But I'd need to tell you, they continue to make it right. I would recommend you're doing business with safeway Chef Jay Le Soul

Great service and friendly people. Easy to get to in downtown Cleveland. Would definitely go back…read moreagain.

I needed them and they were there! I went there for an alignment and I called kind of late about…read more12:45 actually, because I got busy doing other things. Matt said, "sure, we'll get it done today." Then I added the pressure, I need my car by 3:30". Matt said he had me so I trusted him. I called him at 3:15 to check up on things and he said that he was just about to call me. He said to come get it. Great alignment! I can let go of the wheel and it'll keep driving straight! They got this cool text they send you. You touch the link and you pay online. You just go get the car. Easy! When I entered the car there was a nice little thank you note. And they're veteran friendly. I expect to see them again. I love these guys!

I recently moved to Westlake from New York and was looking for a reliable, trustworthy mechanic for…read moreour 2 cars. A friend gave me a reference for Annie's Auto and I booked an appointment for general service. It's rare to find a mechanic you can trust, someone who doesn't try to run up the bill. I found it very easy to make an appointment with Annie's and they performed all the services I requested quickly and with quality. The front desk staff, particularly Corry, kept up updated on the service progress and my car was ready quickly. Very friendly service. I plan to use Annie's on a regular basis going forward and recommend them very highly.

A previous shop had butchered my car, I'm still not sure what they did to it. Cleveland Auto Repair…read moreput it back together properly. The guys were patient even when I got frustrated about how long it was taking, my car ended up sitting there around ten days. Every time I called they said it was almost done. But the final price matched the estimate and the car runs smooth and quiet now so I cant really argue with the result. Would go back, just hoping next time is faster.

They are courteous. What I don't like is on constant communication about repairing my vehicle…read more Call your customers content about what's going on and what they are doing that day with your car. I tried calling them direct and their system takes you through all this stuff in setting up an appointment. I need to talk to a real person not a machine. This kind of stuff makes me feel like I made a bad decision in taking my car to them. I am disable, which I can't walk that much it is very painful for me. I need my car now

Customer service is awesome sometime I wouldlike for them to have more than one cashier when they…read moreget busy also they are recommending a mechanic I was offered his number when I went inside to purchase I was having a car issues I was given this mechanic's number talk to him he never showed up didn't even answer the phone the next day he claims you can reach him easier through texting I think that's just the way to dodge

Needed a new car battery and Darren was such a great help. He found what I needed and installed it…read morefor me in no time. Everyone here was very kind and helpful.

I have used this shop three times over the past year. Every repair was done promptly and at the…read morecost quoted. I've had my brakes replaced - you could tell the difference. My suspension and ride needed help; they replaced the stabilizer bar and other parts, significantly improving my ride and handling. Recently, I brought my car in to make the air conditioning colder. Whatever was done, I now have colder air conditioning, making my drive significantly more comfortable. They are friendly and demonstrate their attention to customer service and customer satisfaction.

He is a dirty lying POS theif. Replaced the same front end part, 3 times in two years to get to a…read more"noise" when I looked back at my receipts and told him I wanted my money back, he refused and said I could get oil changes instead. The "noise" was still there. Hes a dirty con artist, DONT TRUST THIS POS!!! On one occasion his mechanic was giving me a lift home and complaining they were busy and the drunk mechanic called off again, so there you go. Do you really want a drunk repairing your car that you depend for your safety or the safety of your family and children, think about it! To top it off he's WAY overpriced.

I found this place several years ago, based on a recommendation. It has turned out to be the only…read moregarage I completely trust with my car. I've had botched jobs, return problems, greased up interiors, "we can't reproduce the problem".... you name it.... I've had that experience at other independent shops, at the bigger chains, and at dealerships. Tried them all. The White family is different. They listen to what you are really saying. They take time to diagnose the issue instead of throwing parts. They know what a torque wrench is, why it's important, and they USE IT! They show a lot of care towards your car, your wheels, etc. If you are a car enthusiast, or, if you realize that shops that are cheap, fast, and sloppy tend to cost more in the long run, you need to give White Wheel a shot.

Great service fair price and full transparency . They walked me through the repair process and gave…read moreme immediate solutions

Best place I've ever gotten an oil change, plain and simple…read more It was fast, affordable, and they even washed my car.

Could not be more appreciative, of the great service I received today. Came in with a tire on my…read moreVW, that was low on air. Ended up needing a new tire, which they had to order (but it arrived a few hours later). They called me back the same day to bring it back for the replacement. Done and done. Great service, great location, fair price.