Third time there with various cars. They went above and beyond!!…read moreGreat experience and fair pricing.

What is happening to Midas Muffler in Sewickley PA? I have been going there since the 1970's for…read moreoil changes. I am presently very dissatisfied with their service. I had an appointment on Thursday, June 4 at 11 a.m. I have taken my current vehicle to them since 2021 and have always used high mileage synthetic oil in this vehicle. I had previous service receipts with me but the manager of the shift at the desk said they were not required as I was "in the system". I asked if my tires would be rotated as per standard procedure and was told "yes". I began my wait. I observed the technician place the car up on the lift and saw him change the oil. The car was placed back on the ground. I then asked the manager about the tire rotation and the topping off all the fluids. He stated that "they forgot" and would do it immediately so my vehicle was again lifted and the tires were rotated. I believe that if I was not present, my tires would not have been rotated. I did NOT see them top off the fluids. When they were finished with the servicing, I proceeded to pay. Previous charges for this service were in the range of $70-80. This time it only $42. I immediately knew something was amiss. I then inquired as to why the charges were as low as they were. The manager stated that that was the price for a standard oil change and that was what I needed. He claimed Subaru's did not need synthetic oil even though my vehicle is high mileage. My question is if that this is true, why were my previous oil changes of the synthetic variety? I stated that my previous oil changes were synthetic and then and only then did he examine my previous record. So which is it, synthetic or not? He used standard oil in my vehicle without consulting my records beforehand and I am now concerned that this lower grade oil may give me car issues. I have my vehicle serviced with the intent of alleviating any concerns I may have with its operation. I also understand that the customer is "always right" and that either myself or my records should have been consulted before servicing had taken place. I was then told if I wanted to wait, they would bring my vehicle back in and change the oil again. I declined until I can find out which way to go. I would like to know if this is how Midas is now doing business?

A half star if I could. Service is rude and disrespectful. No communication with each other there…read more Got asked and threating by a *un to leave the property. If you worry about your own car plus your car getting towed there or mechanic issues, DONT GO THERE. WILL RIB YOU OFF.

I'm out of state, and my son--who has no credit card--was driving my car when it died and wouldn't…read morerestart. Elite Towing was friendly, responsive, and on the scene inside of 10 minutes. Couldn't have asked for better service in a tough situation.

This is by far the best auto repair shop I have ever been to. Not only is Sam a great mechanic, he…read moreis friendly, kind, reasonably priced, and always tries to help you out. You will feel like family with him, not just a customer. I highly recommend going to see him at his shop. -Serina

UPDATE: After not driving the car, and getting it checked by another mechanic, it was discovered…read morethat there was a leak in the brake line. This seems to me something that should have been addressed before the mechanic at this establishment slapped an inspection sticker on it. HOWEVER, the reason I wrote the review in the first place was because of the exceptionally rude treatment I received from the employee who answered the phone. I was calling to see if this establishment could look at the car to see if they could find out what eas going on, since they were familiar with the car. I began the phone call, summarizing the work they had done, when the employee (who, after numerous emails from the owner, turned out to be a woman, not a man. I apologize. ) started defensively telling me that they weren't responsible, etc. After that, I certainly wasn't going to take the care there! The owner emailed me numerous times, implying that I was angry and wasn't thinking straight, and that the person on the phone was reacting to me. I wasn't angry when i called. I just wanted them to look at the car. Nor was angry at the person who sold me the car. The follow-up emails just kept telling the fact that my brakes weren't working couldn't be their fault, listing all kinds of other things. My point was and still is, why did the car pass inspection then? I wouldn't have questioned anything, if the first employee would have simply let me make an appointment with them. I wasn't looking for anything for free. I just figured they must know the car, and would be the best people to go to. I've decided not to pursue an investigation with the inspection authorities, even though my mechanic said the leak looked like it was happening for awhile. I've also added 2 stars, because the owner was pretty upset that I gave such a terrible rating and said I was affecting the lives of all his employees. Even though he accused me of jumping on social media instead of contacting them. I got the brake line replaced at another business, everything works well. I'm done with this whole saga.

Hineman's auto service is a dishonest business. I scheduled a PA state inspection and the woman…read morereceptionist was completed rude to me. Even though my mileage since my last inspection was less than 3,000 miles, I did not receive the state emission exemption. I reminded them of the low mileage and they did not care. They charged me $65.00 for new wiper blades even though I install new blades 1 day before. They are overpriced on their products and services. I will never go to Hinemann's again. I should have reported Hinemanns to the PA State police for investigation.

Client of Dom's Auto Service,…read more I have been taking my car (Smart Car) to Dom's for a few years. Battery, DMV inspection... I wish it would have been longer! I was referred by a neighbor who has high regard for Dom's work. I usually sit with my small dog and wait for the completed service. This has allowed me to see who comes if for their service and to schedule appointment. They are regular people like me, seeking residual service. Each of his technicians are congenial; they even stop to say "hello" to my little dog. Mechanical problems? Call Dom's for an estimate and honest work completed - for those who seek value and on-schedule completion of task. ctk

Probably the ABSOLUTE WORST customer service ever! I walked in and was waved off. Told me can't do…read moreanything... No one even looked at my car