The week after buying new tires somebody hit me totaled my car. It was towed to Crown Collision…read more They actually charge me to get my old wheels back. Bad business I'd never go back.

Geico suggested this collision center. When I suggested I wanted to go to a collision center that…read moremy family recommended they insisted Crown. To avoid future issues, I complied and needless to say I will NEVER recommend Crown Collision. The damage to my car was minimal, yet it has been there for over a month and when I contact they continue to tell me parts are on back order. Unacceptable to say the least.

Called recently to see if I could get in to get my vehicle inspected. A very pleasant young lady…read moreanswered and helped me set up an appointment. I arrived at the appointed date and time and was greeted warmly. They took my vehicle right away and took care of the inspection without issue. Thanks for the prompt, pleasant and efficient service!

Steve and Mike are practical, fair and responsive. We've brought our Jeep, Mercedes, Acura & Audi…read moreto them and they've been great.

I got rear ended about a month ago. Not the best experience - but dealing with Ricks made it…read morebetter. Jessica helped me when I called to get a drop off arranged. She was friendly and courteous, and helped me navigate scheduling everything and made me much less anxious about it all - and I am an anxious person. The thought of getting a car in for repair, waiting for it, possibly having to buy a new car, it was all a lot. When you get great customer service and deal with an excellent employee it makes it seem a bit easier. TBH my car ended up being totaled - so I didn't need their services for repair. But - when I dropped my car off I got these emails with updates and an estimate of the cost almost immediately. I think that was most impressive for me - I'm not big on talking on the phone, so to get that information electronically was super convenient for me. I definitely would recommend.

Extremely professional, clean and organized place. They…read morewere friendly and went above and beyond to give us all the needed information as we were dealing with multiple insurance companies. Rick's staff was more helpful than our own insurance company and whenever we hit a snag, Rick's stepped up to help resolve it quickly so that we got what we needed and insurance was satisfied. They were even helpful when we ran into a problem with the car rental that we were utilizing from our insurance. Excellent customer service, good quality, and the cleanest car repair place I've seen-especially their parking lot and building which fits in Ivey to the mostly residential area.

Do not buy a car from this auto dealership! I was sold a car that had a transmission that had a…read morerecall out on it that had expired. The transmission went only a couple thousand miles after I bought it. When I got the transmission replaced, we then discovered a bunch of other expensive repairs needed to be made as a lot of stuff was rusted out. Clearly, this car sat in water for a long time. Total lemon!

I had a great experience with J & D! I was in an accident recently and dreading the whole process…read more Mike made the process painless, guiding me the whole way through. Before I knew it I had my car back and it looks like new. We also bring our cars there for maintenance and are always happy with the service. Would recommend them to anyone and I have!!

I recently had my car repaired at this body shop, and I couldn't be more satisfied with the…read moreexperience. From the moment I called them, the staff was friendly and professional. The quality of the work was outstanding, my car looks as good as new, and you would never be able to tell it had any damage. They paid close attention to detail, and everything was completed even earlier than promised. I highly recommend this body shop to anyone looking for reliable, high-quality auto repairs.

Shoutout to Dave, Tracy, and Meredith - my family and I have brought many vehicles over the years…read moreto them and when my "beater" car had an unfortunate run in with a snowblower, I didn't hesitate to call them. Even though it's not a brand new car, they still take care of everyone and do a phenomenal job and this latest incident was no exception. Their entire team works wonders and I couldn't be happier. Thank you again and anyone that needs their services, I'm positive would be more than happy with the results they provide.

I had a great experience with this body shop! This was my first ever accident, so I had a lot of…read morequestions and wasn't really sure how the whole process worked. Lori was absolutely amazing and was so patient with me. She answered all my questions and kept me informed throughout the entire process, which made everything so much easier and less stressful.. Having rentals available on site made things much easier and more convenient. The repair work was done professionally, and my vehicle came out looking great. You can tell they take pride in their work and care about their customers. I would definitely recommend this body shop to anyone who needs quality work and a hassle-free experience. Great service, great people, and great work!

This place was exactly what I WAS looking for. They were reasonable, provided Rental car pickup and…read moredropoff on site. They gave me a fair estimate. (front fender dent) Very professional. Lori the managere was especially friendly. And they delivered! on time as promised Their detailing was ' on the house.' Very satisfied. J T

In a recent snowstorm, both of our family cars were damaged by a hit and run driver while sitting…read morein our driveway. My wife's car was hit hard enough to shove it several feet backwards into my car and crack the bumper. I have never had anything but bad experiences using body shops, but my wife found these guys and they were fantastic. Mario was polite, professional, and far more helpful than anyone I've ever dealt with at any sort of auto shop. The folks at State took care of everything flawlessly, dealt directly with the insurance company on everything, handled my wife's car being totaled out, and kept me informed on the progress of my car's repairs every step of the way. I got my 10 year old car back looking almost as good as the day I drove it off the lot. I hope it's quite a while before I need a body shop again but I can't imagine bringing my cars anywhere but State Auto Body.

Thanks to a friend for recommending these folks to me to repair damage made to my car by a hit and…read morerun driver. Steve looked at my car the same day of the incident. Both he and Mario were fantastic to work with. They got me a rental car and had my car fixed quickly. They even detailed it when they finished the repair. I highly recommend them!!!!!

Jeff assessed and priced it, fixed it, paint matched perfectly . It was done when he said it would…read morebe. Good work/fair price. I'll definitely recommend

Took my car there through a recommendation. Was highly satisfied , Jeff dealt with all the…read morefrustrated formalities in dealing with insurance companies . Needless to say he is a perfectionist and when my car was returned to me it was like brand new. Ty Jeff