The team at Quonset Auto Body was incredible. Quality work, customer focused and trust worthy--completed the work ahead of schedule. While driving from MI to RI, my front driver quarter demolished by a deer on Rt 80 in PA. The challenge was getting my car repaired within 2 weeks while I vacationed in RI. Gordon and his team finished 2 days ahead of scheduled. Gordon was very concerned that the work was done right the first time, as I could not easily return. During this check out, they found another serious safety problem with my rear axle. While the new problem was serious, the fix was simple and his team fixed it rapidly with no added cost-- and got me safely home. Having lived in RI as a teenager, I had numerous need for Quonset Auto Body in the 70's. I was always pleased with Gordon's Dad and Shorty. I am pleased that 40 years later the tradition of quality and value continue. read more

Molly and all the people who work at Quonset could not have been nicer or more professional. They gave me a quote, finished the job quickly and my car looks great! Not only that, they were honest and told me my car was not as bad as they thought and the price was so high as the quote. Very happy with this place! read more

Got in a car accident and I knew a couple people that had used them so I brought my car here. I called first thing in the morning and told them I was in an accident and wanted to bring my car there, and asked if I needed an appointment or needed to contact my insurance first, or whatnot and how they wanted me to do it. The person on the phone said I could just come by anytime. Hearing that, I dropped my car later that afternoon. Turns out, I was talking to the answering service and not actually anyone there. They said they were backed up for over a month, and I needed an appointment. Explaining my situation, the owner did accommodate me, and ultimately the car was declared a loss, so I can only speak to their customer service skills. Which overall were fine. It would be helpful, in the future, if the answering service either identified itself as such, or didn't give answers without knowing the answer for sure. read more

Just picked up our MB SUV (2020) GLE after a small rear end collision. We have been going to Quonset Autobody for 20+ years and today is another example of why. Family owned 2nd and 3rd generation onsite caring about every customer like family. From the moment we dropped off car, Molly already had a rental car ready and makes all the coordination look easy. Next, they managed the insurance company to ensure they approved only OEM parts. Today, when we picked up it look like new and they even did a detailing so the car was cleaner than when we dropped it off. Highly recommend you take any collision or car maintenance to Quonset! Gordon and Lou are great to deal with. Trust built and earned every day with every customer. Thank You! read more

The crew at Quonset Auto did a fine job installing my custom grilles on my 2006 Solstice. The workmanship is too notch; and very fairly priced. I highly recommend there services. read more

Quonset Auto Body - Great job installing my custom grilles. - Auto Repair Near Me - North Kingstown, Rhode Island

First time I went a few years ago, had amazing service! Had to go back for a very similar accident, & again, incredible service. Covid has definitely made things hard for many a business, but these guys really went above and beyond & made this, what was a miserable repair, easy since they were communicating constantly and finished the job right before the weekend! Thank you to everyone behind the desk, Molly, Lisa & Gordon in the repair shop. Great staff. 10/10 read more

My wife's 2021 car was T-boned by a driver pulling forward out of a parking spot. Significant damage to the front and back passenger-side doors in-between the two doors. Gordon and his team repaired the car back to its pristine condition. They are an excellent team,both technically and artistically. read more

I've used Quonset Autobody in the past and wish I wasn't leaving this but I was so disappointed with my experience today. I stopped in for an estimate on an interior/exterior detailing. I saw another estimate take place where the customer was unmasked and with two feet of the representative for at least the 15 minutes I was there. Unfortunately I won't be returning for this reason alone. The main concern with my own car was that it arrived to me from my company having supposedly been detailed. Whoever handled it initially did a really poor job. So I'm taking it to Quonset to get redone. I submitted images to my company who agreed to pay whatever was needed to get it back up to scratch so budget is not a concern. All that said I was told it would be unlikely they could help with the staining and to "make a list" of everything else because it isn't a "q-tip clean" and the guys can be busy and miss things... I fail to understand why I would bring it in at all then, least of all why it would cost $275 dollars. read more

I had my car towed here after an accident and the ladies who worked behind the desk could not have been more professional and friendly. They were able to make excellent recommendations about rental cars and how to go through my insurance to get the best rate. They helped make a bad situation (getting my car totaled) a little better; and for that, thank you! read more

My wife complained about the handling of her new 2011 Camry. She was upset that it did not handle like the Audi we had before the Camry. It was sloppy, and not very responsive. It was near totaled in an accident July 7,2011. Quonset auto body was very attentive and fixed it quickly. My wife noticed right away it tracked better, and steering was tight and responsive. The owner of the shop said the machine they use to align was a closer tolerance than the factory. Our car is truly, better than new. The paint used was also better than factory, deeper, thicker and does not water spot like the factory paint. Best in Rhode Island! Thanks guys, nice job. read more

It took three tries before I could get someone to quote some minor body work. I had to repeatedly explain that this was not an insurance covered job. As a retiree I had budgeted for this work. I just wanted to make a 14 year old car a bit more presentable. I thought the quoted price ($2675.00) was fair for the scope of work. After a few days in the shop I got a call that it was ready. It wasn't until I got home when I realized that the antenna had been damaged and there were some scratches in the console. Going forward I hope to find a shop that actually cares about customer satisfaction. Doing a conscientious job should not be limited to customers using insurance proceeds but to all regardless of how deep the cash pocket might be. read more

Incredible! Magnificent! Look no further. Sadly, I hit a large deer with a Toyota Prius C. The front end was smushed and crumpled. Another problem was the impossible to match "Moonglow" opalescent color. It was a sparkly off white pearl with many subtle colors. They returned the car to its off-the-lot brand new look and perfectly matched the Moonglow. I didn't think it was possible. Quonset Auto Body went the extra mile and detailed the car. They made my 164,000 mile car look like it I just drove away for the first time from Tarbox. Great customer service and really great people. These guys rock. read more

Quonset Auto Body - Auto Repair Near Me - North Kingstown, Rhode Island

Quonset Auto Body did a wonderful job fixing my car. My Chevy Malibu's front left bumper was smashed during a hit and run and I'd heard from locals (and even the Chevy Dealer) that Quonset Auto Body was the best place to take my car. The owner, Gordon, takes great pride in his work and answered every one of my many questions! He called me every few days to give me updates and worked closely with my insurance provider (even though the insurance company had messed up my claim multiple times - Gordon was the one to sort out their mistakes). When the insurance company sent replacement parts with poor quality, Gordon refused to put them on my car and worked with my insurance company to acquire better replacements. He went the extra mile to ensure I had the best customer experience. My Malibu looks beautiful - they did a full detail. They also have a full paint shop so the metallic red that is very hard to match looks perfect. You could never tell the car has been in an accident. The car also handles perfectly. I would recommend Quonset Auto to anyone and I won't take my car anywhere else from now on. Best customer service I've had in Rhode Island! read more

My truck that I love like a child was hit by some texting teenager blowing through a red light. I wouldn't trust her to anybody but Quonset Auto Body even though they are a good distance away. We have had a previous vehicle repaired by them and I was impressed with their professionalism and quality. My dad restores antique cars so I basically grew up in a body shop and know what to look for in a repair job. I requested Quonset Auto Body immediately from my insurance provider when I reported the accident, and was happy to wait for the tow truck to arrive from North Kingstown. I was very apprehensive about how well she could be repaired, but talking with Gordon eased my mind considerably, enough so that I could sleep at night (did I mention I'm a little crazy about my baby?) When I came to pick her up, my truck was waiting in the lot, and my son is happy to tell all his friends how I cried like a baby when I saw her. She was beautiful again! They even detailed the inside which I really appreciate. Gordon was out of town at the time but he made sure to call me to check up on my satisfaction and assure me that if anything goes wrong, to call them to take care of it. I don't think I will have to- they did such a good job! read more

I have brought my vehicle for repairs here numerous times and they always do a phenomenal job! The people that work there are extremely kind, and the mechanics do a great job for reasonable prices. Gordon, especially, does a terrific job. Usually, when I bring my car to the mechanic to get fixed I always worry they are going to over charge me. This has never been the case at Quonset Auto Body! If you are looking for a good, reliable mechanic I would strongly suggest bringing your car here! read more

Good work, fair prices. The 2008 Mazda 6 wouldn't start in park, only neutral. Quonset Auto Body fixed a few weeks ago and so far so good. The staff were low key, personable and knowledgeable. No frills, just honest good work. read more

I was very pleased with the quality of workmanship and the friendly staff at Quonset auto body. I had a roof repair back in December of 2017 and the quality of the workmanship was superb. Gordon and the rest of the staff were very friendly and answered all my necessary questions. Thanks again for an excellent job well done! Harry Duncan read more

Over the past 18 years, we have used Quonset Auto Body for various vehicle repairs and each time we have been extremely satisfied! Gordon Kilday and his team are very conscientious, transparent and detailed in their approach. They thoroughly explain the repair process upfront, provide a very detailed estimate and handle all the necessary insurance paperwork. Excellent work and a joy to do business with! The office staff is always very pleasant and helpful. We have never been disappointed and highly recommend Quonset Auto Body! read more

I'm not sure what is up with these bad reviews but this place was great! I had a Yukon back up into (and only) my Honda Fit which resulted in front end damage and I just got my car back today and it looks fantastic! The receptionist is very pleasant and helpful, even when I asked the same question in three different ways because I had never dealt with a situation like this before. Lou who did the repairs was more than helpful and I loved getting text updates so I knew the progress they were making. They only had my car for a week and part of that was getting the estimate for the insurance company/parts. I have to say, my car looks better than ever! I also am someone who always has a messy car and when they returned my car it was so clean inside and out! Trust me, my car hasn't been that clean since they day I purchased it. Will be going back for more body work as I had scratches on the other side from a hit and run as well (bad luck!). read more

Gordon and team repaired my 2019 Audi A4. They are simply the best auto body shop I've ever dealt with in 45 years. Spectacular work, completely honest and entirely focused on customer satisfaction. I don't know why anyone would take their vehicle anywhere else if they need repair work. read more

quonset auto body is top notch! i brought my car in for some body work and everyone there is very professional and helpful! they made everything so easy and did a fantastic job on the body work and cleaning my car! it looks like new! i would highly recommend them!! read more

I can't really say they were professional but they got the job done. When asked about when I would have my car back APPROXIMATELY they did not give me an answer as they avoided the question. After repeatedly nagging for an answer I got one. Karen was not helpful whatsoever. I can't really what the would have costed me on damages since it was through insurance but if you read the other reviews I bet you'll get a perfect sense of what kind of autobody this really is.( hint: not a good one) read more

Had work done 5/2015. Good job. 11/15 small fender bender scheduled me for 3 months away from date of accident after telling me 2 weeks. Guess they really didn't want my business. My insurer was not happy either. Went someplace else even got a better rental. read more

5 STARS FOR CUSTOMER SERVICE !!!! After a big accident while on vacation, my insurance company arranged to have my Honda towed and repaired at Quonset. While I kept hoping to have it done in a hurry, Gordon assured me that it had to be done correctly. They communicated every step of the way (including a follow up call to see if I was satisfied), beautifully cleaned my filthy car before returning it, and did all the repairs so it looked brand new. I cannot thank the staff enough for making a very difficult situation into something manageable. These are honorable people, and I appreciate their honesty and integrity. read more

Quonset Auto Body and the owner Gordon do fantastic work. We have used them twice now, the body work and paint was expertly done in a timely manor (which takes time and talent that many places do not have the skills for), There was no hassle what so ever. The staff is very professional and will even take care of all insurance company communications if needed. Great experience, nice to work with as you can tell and we would highly recommend them... read more

I always have been treated nice here. Fair prices and great service. I wouldn't want to go anywhere else for my car.

I guess if your writting a review of a auto body shop luck wasn't with me! Anyhow..i hitvavpot hole this winter( who didnt) crack my spoiler on my new kua optima..brought it in here..and i felt at home..Gordon assured me of being taken care of..and was he spot on...all i had to do was bring it in...they take care of everything even the car rental. All staff are highly qualified PROFESSIONALS! My car looked like show room quality! Fast service! I highly recommend here to everyone! read more

These guys are terrific. My brand new car had an unfortunate encounter with my husband's car in our driveway. ( His was parked in the wrong place!) .. We ended up with both cars looking better than new and his 5 year old Accura had been detailed to look as good inside. They were compassionate, had a sense of humor and did a fantastic job. read more

Just back from my most recent visit (of WAY too many over the years -- don't ask). And, as always, I'm very happy. The body work itself is always top-quality, and they make it very easy to navigate the insurance, rental car, and other details. MUCH more important: They're honest. This was one (not the first) where they could have told me I needed thousands worth of body work, and I'd have frowned, called my insurer, and approved it. This time: total cost was $50. Seriously. Because they saw they could get it almost-new with some buffing. That's a record low for one of our fender-benders, but we've had others where we (and our insurer) could have paid a lot more than we did. After more than 50 years of family ownership, they seem to care about their reputation. read more

After an accident involving black ice, my 11 year old car was looking like it were to be totaled. Not only did my insurance agent, but the two towns where my accident occurred refer Quonset Auto Body they said by name "Gordon will take care of you really well go call him!" I was not disappointed in the least. Extremely Timely and very affordable, QAB was in constant contact with updates on my vechile status and helped with the legwork through rental coverage and insurance agents to the point I did not speak to anyone but QAB. I will return for all of my vehicle business with them. read more

I am thrilled with the body work done to my vehicle. Not only was my car returned to as-if-new condition, but it was also detailed for me upon pick up! Very reasonable pricing, excellent turnaround time, and stellar customer service. Highly recommend. read more

I have worked with Quonset Auto Body twice now and they are terrific! From the time you walk in to the time you pick up your car it is a great place. Personalized friendly service from all the staff no matter who you talk to. Lou and Gordon make sure to keep you updated and never make you feel like you are bothering them. And if that wasn't enough, the vehicle comes out prefect the first time!!! It was like you were never in an accident!!! My body shop for life.... read more

I highly recommend Quonset Autobody! They're extremely professional and courteous and they do great work. I was livid when someone had backed into my new car and drove away but Lou and Karen at Quonset Autobody made it SO EASY to have the repairs done. They coordinated everything for me and worked directly with my insurance so I didn't have to worry about a thing. They also kept me very updated on the progress and made my car look perfectly new again! They do a great job and stand by their work. High quality for sure. They also pay attention to detail - even cleaning out all the coffee drips in my cup holders and making my car smell like "new car" as some nice finishing touches. I will ALWAYS bring my car here for any future Autobody work. read more

Great , fast service. My SUV looks brand new after the body damage was repaired. Myself and friends are extremely impressed with the final paint product. Looks and feels like glass!!!! read more

Gordon, Cindy, and the Team at Quonset Auto Body far surpassed what I consider to be high expectations. I ordered new wheels, caps, and vent grilles for my Land Rover and wanted them to be installed by professionals. That's exactly what I found at Quonset AB. If you've ever owned a LR you know that after market installations are never just cut and dry. Quonset made the installation simple and proposed solutions where needed and executed them to perfection. Additionally, the staff is friendly and will go the extra mile for you without nickel and diming you like the dealers do. The car looks amazing and I recommend Quonset Auto Body for all your automotive and repair needs. read more

Thorough, professional, invested service and results. A deer leapt out in front of my PT Cruiser New Years eve; the deer survived just fine, but not the passenger side fender and door! The good folks at Quonset Auto Body went above and beyond in all phases of repair and restoration. I wasn't pleased with the rental car my insurer recommended - they took care of setting me up with another on the spot. Everyone at Quonset Auto Body made the extra effort to make me feel a valued customer. Where the appraiser missed damage, QAB took care of coordinating the overage and getting what was needed done. read more

My 2012 SUV got into a fender bender and the wonderful people at Quonset helped me navigate our insurance company, rental car communications, and everything else in between. They are knowledgeable, courteous, speedy and very professional. My car was fixed in a reasonable amount of time, and the job was superb. I would recommend Quonset Auto Body without reservation. They were the one bright spot in an otherwise dismal situation. read more

I was just like the commercial, I took my new car and drove it into a stone wall. Gordon talked me threw a difficult time. My car was repaired and came out absolutely perfect. I couldn't be happier! It looks like it just came out of the showroom once again. read more

My new Volkswagon Jetta was backed into, the first new car I had bought in years. I was very upset and made inquiries about finding a reputable auto body shop. Quonset Autobody came up a number of times. I brought my car over and met Gordon who is the owner. He explained everything in detail including paint and part brands. Very courteous .. So nice to see someone with pride in their work. When I picked up the car, it was in showroom condition, cleaned inside and out. You cannot tell the car had been in an accident ! I also mentioned a window that rattled away from the damaged area. He made the repair, and at no charge. Outstanding job. read more

Addendum: I initially posted the review below. The manager of quonset auto body immediately fixed the situation. The error was on the part of the insurance company and Hertz and not on Quonset Auto body. My truck was repaired and looks great. The manager at Quonset had apparantly done a great deal of work behind the scenes to get the insurance company and Hertz to fix the error which is now being done. The truck was fixed and looks good. However it took over a week in which I was in a rental car they arranged and told me would be covered by insurance. Insurance has now declined to cover the rental car because they informed me Quonset auto body ordered the wrong parts and should be responsible for the rental bill. In any case, my credit card was billed $375.45 and neither Quonset auto body nor insurance will accept responsibility and reimburse me. read more