Excellent service!! Highly recommend this company. I called because my car was damaged, I had a rental waiting for me and I was on my way back to work with time to spare. Thank you read more

Extremely polite and professional staff. Veteran friendly. Restored my faith in auto shops. I would give another star if I could.

I was in a hit and run and my friend recommended Reliable. I spoke to Randy and he was super nice and the staff did an amazing job on the car. They txted me twice a week to tell me what was going on with the car repair and that was super helpful too. When I picked up the car, they had washed and detailed it and it looked amazing! I will definitely be coming back here again if I need too, and was thrilled with my experience at Reliable!! read more

When they say Reliable they mean it. They were very personal and pleasant and professional and through with us and my claim. Our vehicle was inspected quite complete from bumper to bumper. We received a rental with no waiting after dropping off my vehicle, it was spotless and fairly new more than I expected.The staff kept us informed of progress on repairs and if there was any issues or delays, which there was none. Not wanting to have another accident but if I did Randy would be the first I would go to. read more

As a business owner myself, I know the value of quality service and communication. The quality of service that I received from Reliable Collision truly was, in every way, top notch. They were incredibly helpful, professional, and punctual. I received regular text updates on the status of my truck, and everything was finished more than a week ahead of schedule. The work came out PERFECT! Not only were the repairs done perfectly, but they also reconditioned the interior and exterior of my truck, to make everything feel like the day I bought it. I can't speak more highly of the owner, Randy, or his team members. You don't have to hesitate, let these guys take care of the work you need done, you won't regret it. Tom Stanley Owner - Future Sealcoating Company read more

Reliable Collision Repair - Body Shops Near Me - West Warwick, Rhode Island

Anthony has worked on three of my cars over the past 15 years. I always trust what Anthony has to say about maintaining my car. I have send many people to Post Road Service Center over the years. read more

Outstanding customer service Outstanding repair work Will definitely use them again if needed read more

Can't say enough good things about Reliable Collision. My car was there for 10 - 11 weeks for a massive repair job. There was a delay in getting many parts for my car, none of which was their fault. They kept me informed during the entire process and the end result was amazing. From the first phone call to them, to the day I picked up my car they made the entire process absolutely painless. They provided me with a rental car, took car of all the paperwork and dealt with the insurance company. I would never use another body shop and would highly recommend Reliable Collision. Thank you Randy, Sara and the entire team!! P.S. I'd give them 6 stars if I could! read more

My side passenger window mirror was completely shattered along with pieces of the mirror being broken off, meaning I had to replace the whole mirror. My step dad Chris brought my car to Randy & within a week of the incident I have a new passenger side mirror that's painted exactly to match my car. He was able to help me within a timely manner at a great price & was so professional through out the whole experience. I highly recommend his business! read more

Brought my Toyota in for two repairs. One under insurance and o e out of pocket. They were very reasonable, did great work, and even cleaned the inside of the car. They were very good at keeping me up to date re. status. Would definitely recommend them. read more

First time having to get a car repaired after an accident, so did my research for local body shops. Picked Reliable because of their great reviews, and they lived up to every one of the 5 star reviews they have. Sara was friendly and knowledgeable about the process, and you can be kept informed of the process by text, where they let you know all the milestones during the repair process. Parts ordered, parts received, estimated repair time, final pick up date, etc... Picked up my car, and it had been cleaned inside and out which was unexpected and a great surprise. They set me up with a nice loaner during the repairs. Nothing but great things to say, would recommend to everyone! read more

I got my car back today and I can tell you without a doubt I would never go to another repair shop. The woman at the front is not as warm as the two gentlemen I met but she is juggling phone calls and rentals so I get it. They not only repaired my car but took care of something I asked for a quote to fix not related to the accident! They replaced my bumper cause they noticed it was damaged underneath and just wanted to make me happy!!! Who does that these days? I have to say that this is old school service at its best. I saw some comments about how people didn't treat them right but I say that you get back what you give people. I treated them with respect and they did the same for me. Thanks Reliable! read more

I recently had my Toyota Tundra at the shop for an assessment and repair after an accident where I was rear-ended. Dave was very up front and honest about the massive repairs required, including an entire new frame, and worked with my insurance to total the vehicle which was the correct course of action. Very honest business, excellent communication and a very clean and organized operation. Would take any of my vehicles there for repair without question. read more

First rate experience. From the moment their tow truck showed up until I drove away in my repaired car everything was 5 star. Handling the necessary rental, dealing with the insurance company, dealing with me and providing excellent repair quality... all were first rate. I originally contacted Reliable after they were recommended by the dealer we bought the car from and the adjuster who sent their car to Reliable when repairs were needed. They are the shop I will use whenever necessary and that I will recommend whenever asked. read more

If you want your vehicle fixed right and fixed right the first time then choose Reliable! The repairs are done with no hassle. The whole experience was comfortable and convenient. Thank you all! Great job!! read more

Very nice and honest people , did great work, very transparent in the expectations of what to expect, and helped me deal with the insurance company... Also, very helpful in loaning me one of their rental cars as the repairs were taken care of! - thanks , MIKE read more

Newly into new premises, Reliable Collision provides the best service and product/results possible. Their focus on service shows. The advice and estimates (very reasonable pricing!) provided by a team led by David are honest and reliable. They will have your vehicle ready when they say, providing regular updates along the way. If you need to deal with an insurance company, they will take over completely, including providing a rental car that they make arrangements for with the insurance company. Their dedication to providing quality work shows that even if there is the smallest detail they will address it without question and make sure it is fully satisfactory. To me, that is where it shows they run an excellent business. And I even have not mentioned that they detailed our car as part of the service. Even though there is plenty of choice for collision repairs in the area, there really isn't any choice at all: Reliable Collision is the very best choice, and therefore only real option. read more

I highly recommend Reliable Collision Repair to everyone. They have fantastic customer service and always go above and beyond for their customers. They repaired my vehicle in a timely manner and did a great job. I got my car back it looked brand new they haven detailed the inside. I was worried about finding a rental with as much space as my car. I just had a baby and I have two dogs so a standard car wouldn't have worked. Reliable provided with a brand new Full size suv they even gave me the option of a minivan if I preferred. If you even need body work on your vehicle this is the place to go! read more

Extremely annoyed. Scheduled an appointment to have my vehicle looked at one week in advance. Showed up a half hour early to the appointment and was told they did not have an appointment scheduled for me at the time I was told and that they had it for a different day. Their mistake not mine. Did not make any effort to have anyone come look at the vehicle and asked if I wanted to come back at the time they had scheduled. I had explained already that I was busy all other days which is why the appointment was scheduled at this time. Not very pleasant. No effort to keep my business. So they lost it. read more

My parked car was hit by an uninsured motorist and I needed a new bumper. The Toyota dealership where I often get work done on my car recommended Reliable Collision, and I couldn't be happier with how everything turned out. My car looks beautiful. The paint job is perfect and they buffed and detailed it both inside and out. It looks much, much better than how I left it! Greg was great throughout the process and sent texts to inform me about the timeline for completion. He even went to bat with my insurance company when they tried to pull a fast one on me in the eleventh hour and he stayed after closing time so I could pick up my car (really quite late, as I struggled to get my daughter's car seat out of the rental!). If I find myself needing body work again, I'll definitely return. read more

Wonderful service and top notch work on my car. Easy to deal with them as they worked with the insurance company. Highly recommend them!

Excellent customer service. Excellent job done on my vehicle. when I walked in I met Greg and he was totally professional with me. When I picked up my vehicle it was immaculate and the work done on it was totally professional. I would recommend them to everyone. Also the rental car was great read more

Brought my car in for a fender bender...had extra work done...needed to extend the rental for a few extra days because I was out of town for work. ..no problem. ..everything done nicely. ..under budget. ..will go back when I need to. .. read more

I was involved in an auto accident in johnston, my vehicle, 2015 Silverado, couldnt be driven and I remembered a television commercial from reliable collision that they worked for you not the insurance company and that they coukd make most deductables dissapear, so I had my new truck towed to them, met the owner Randy, the must unfriendly arrogant person I ever met, at that point if they hadnt already started work I would have taken it somewhere else. They made rediculous money on my truck, $12,000 damage repaired but if i was paying out of pocket i bet it would have only apprsised at half that and arrogant Randy couldnt bury a $500 dollar deductable? Its not about the customer there its all about the cash, i didnt even get a how did you find us? Thank you for trusting us with your vehicle, not even a thank you when i picked my truck up, the hood was off center a little but but its a new truck it should be perfect, they stole a hydraulic luft assist shock off my tailgate, they made some previoys scratches dissapear until i washed the truck and what ever they used to hide them washed offo totaly. Never again will I or my family and friends go there and deal with Arrogant Randy. Reliable collision, they are out to screw insurance company and screw you . Try finding a copy if their tv commercial, you cant they arent to be found, why? They are a fraud, if your reading this find another body shop, dont go here read more

If it were possible to give negative stars, I would. I left this alleged repair place in worse shape than I began. Do not even try to complain, you will be met with justifications for shoddy repairs from someone with a very obvious Napoleon complex. I now have to pay an actual repair shop to repair my car - again - do yourselves a favor, steer clear of this place. read more

Randy was one of the most understanding and kindest people we've ever worked with. He was extraordinarily accommodating to our situation when we had our accident. Reliable took our car in on a last minute basis, and stayed after their hours to make sure that we were situated while our car was in their shop. They sent us text updates throughout the process letting us know what progress was being made to our car so that we weren't left wondering what was happening in the meantime! Our car was also fully and thoroughly repaired a week before their estimated completion date which has both my husband and I pleasantly shocked! Randy also assured us that our repairs had lifetime warranties, so if we did have any further issues, we were welcome to come back and get them fixed! We're so thankful for their hospitality and highly recommend that you bring your car there when/if (hopefully never) you find yourself in need of a repair! 10 out of 5 star service because they went above and beyond!! read more