The attendant has to choose the wash because the machine is blocked from public use. They have ZERO…read morepainted lines that assist with car alinement and the attendant SCREAMS at EVERYBODY ! The people before me and the people aft3er me. For the cost of some paint and restoring self-use computer they would not need a screaming banshee as an attendant who has to be begged to describe the packages because he would rather scream than talk! DO NOT GO HERE!! IT IS A MESS!

$24 for no pre-spray and half the stations inside the tunnel not functioning. Complete waste on…read moremoney on a nice December day. Zips Car Wash Manager Thank You for your quick response. I have wanted to purchase a car was pass for the last 3 months, but every time I go through the GC or Pontoon location the spay is not applied and parts of the car wash are not functioning, leaving me vehicle covered in soap with portions of the vehicle still dirty. I look forward to the improvements you indicated. I will purchase the monthly membership as soon as I leave the wash with a clean vehicle.

I came for a wash and left with 2 flat tire on a tow truck and no answer from eclipse as to what…read morethey are going to do about it . Happened on Friday night but they can't tell anything Monday . After reviewing cameras tires were already going flat .Just a bad coincidence since they went flat so quickly had to happen on road just before entering lot. Changed from 1 to 5 star because I have been a member since opening.

BEWARE! DO NOT USE THIS CAR WASH! We took our vehicle to Eclipse Car Wash in Edwardsville, IL. Upon…read moreentering the wash, they had a difficult time with the conveyor belt and mentioned it wasn't working properly and had to shut down the process to "fix" it. Once in the wash, the machine cracked our windshield - there was zero damage prior. Upon exiting, we stopped and showed the employees the damage. They had us submit a claim form and said they'd get back to us. Fast forward, they sent an email stating they weren't liable and went into a diatribe about how this is how "tempered glass works" (Windshields aren't made of tempered glass, they are laminated glass). When I pushed back and told them I expected them to fix it or pay our deductible they refused.I contacted my insurance company and they said that the deductible is $250 and it could potentially raise our insurance rates if I file a claim. They refuse to take responsibility. I have contacted the Attorney General, the Better Business Bureau, and will make sure to tell everyone to NEVER EVER TAKE THEIR VEHICLE TO ECLIPSE CAR WASH OR ANY OTHER CAR WASH THEY OWN (they own many). Buyer beware - this is NOT how you do business.

I'm teetering on a 2 and 3 star. And it makes me a little sad to leave it there. Here's my deal…read more I called to make an appointment to get my car detailed after seeing the yelp deal for 50% off the Ultimate Detail. I told him I had the coupon, what my car was and when I'd bring it. He told me it would take 2 hours-no kids, pretty clean car. I gathered my ride, planned the pickup time (I had to be at court later), and dropped it then. First off, when you go to the garage, it's not entirely clear where to pull it in (across from Jimmy Johns, "Reserved" entrance). Found that, but then I didn't know how to open the gate. I called Rocky at the Wash, but was holding up all the traffic. You have to push the button and the operator will open it. Ok, that's done. I get there but the owner, Rocky, wasn't there. I left my keys in the drop box, assuming he knew the appointment. Fast forward 2 hours. When I called, he said it would be ready at 11:45. After getting my ride to take me up there again, I hand the coupon for a DETAIL over, "that'll be $12.50", "huh?", and turns out all they actually did was wash the outside. What?! Called my ride, he turned around and came back to get me. I wasn't going to miss this opportunity for a good detail! I called again at 3:30 and he said I could come get the car. After hanging out at Starbucks for a while, I headed over. They insisted it was ready. Check out the photos, was it ready? $125 detail job ready? I planned my whole day around this, as I don't work downtown. The outside wash/wax gets a 4.5/5. There were still very dirty areas related to the outside but they were inside doors. But this is an expensive detail! Wax job was lovely, however. The inside left a lot to be desired. Mud was still in a few spots on the seats (when I got home I wiped it off with a cloth...), dirty cup holders, dirty door handle, dirty glove box, etc etc etc. See photos. Who would pay $125 for this? Not me. I'll be back to my regular General Grant Car Wash for a $20 wash/wipe and splurge on the $50 express detail which is much better than this! Maybe I didn't leave it long enough, maybe because I had a coupon (I told him I was reviewing), maybe they didn't like my car or I didn't look rich enough (I have $$ to spend, folks). I have no idea. For those that work downtown, you might have a better relationship but new-comers, I'd go somewhere else.

I could not have been more impressed with Rocky's work at Complete Auto Wash & Wax. He did an…read moreabsolutely phenomenal job taking my car - which usually transports my two dogs - from covered in fur to completely spotless. Rocky is a wonderful guy and he will work hard to ensure you are completely satisfied with your detail.

I have tried this place three times and every time I leave with a dirty car. This time they let me…read morego through again because it didn't give me the ceramic wash and it did the second time but I still had soap all over my car when I got home and there's spots and streaks everywhere and still a little bit of bird poop. I will say this though... The people are always very nice and helpful.

I have to say the woman that was helping everyone get through the car wash was very pleasant and…read morenice to deal with. The car wash itself does not have anyone manning it instead there are signs that tell you to pull forward and when to put your car in neutral. This is the first time I've been to a car wash that does not have someone navigating you in it so I was a little nervous but I had no issues at all. The vacuum that I had must've just been so full or maybe had something stuck in it after the car wash because I did not have a very good suction. The only thing I would encourage the location to add are rags with spray on carts like I've seen at other car washes so people can wipe down the insides of their car without having to buy some thing from the vending machine. I think this is a nice bonus to add.

Under previous management/ownership, they used to do a great job. Since taken over by Jack Schmitt,…read morethey fired the old detail crew. Well, I don't know if they were fired, but none of the old crew is there anymore. That's unfortunate, because they used to do an outstanding finishing job! My truck was always turned over to me in spotless condition, inside and out. The new crew is more interested in getting your vehicle done so they can pick up their tip. Quality service has become a thing of the past here. Makes sense, because it was taken over by a GM dealership owner! See, pretty much everything the Government Motor Company (GMC) touches, turns to crap! So upon close inspection of my "brand new" Toyota 4-Runner, the truck came out of the detail shop with scratches, that weren't there when it went in. Of course the manager takes no responsibility for this! Won't be back!

Machine is always down for maintenance. Doesn't answer the phone. Closed on sundays. Unprofessional…read morestaff.

I do not recommend this business. I brought in my Tesla to get it hand washed and was a bit…read moreconfused when one of the guys started using a pressure washer to wash my car. I assumed he knew what he was doing but when the wash was almost done, I noticed that a huge chunk of the paint was chipped. I confronted the business owner to which he tried to gaslight me by saying that it was there before. I asked him how we could resolve the issue and he offered zero solutions to which I replied I would pursue legal action. I wanted to support a small business but the unprofessionalism speaks volumes.

Order: SUV carwash $17 bucks: Hand wash, inside clean and vacuum, wax…read more Pros: Man they clean the hell out your car! Car lookin Spanky new shoot! You have to get here early otherwise you will be waiting because they do one car at a time. The wait is worth it though. I usually get there 30 mins before they're so that I am first in line. Cons: n/a

Easy 5 stars for this local neighborhood detail shop. They actually have no reviews other than five…read morestars. Fair price and great job. Tipped them well and they appreciated it. No question I will return and thank you!

Tucked away in U City. I stopped by on a humbug on one of the hottest days in the summer. I just…read moreknew the line would be long; however, they took my car in right away. These guys do an amazing job at detailing vehicles. Expect to spend roughly an hour and pay around $60-$70 for the works, but it is so worth it. My car shone like new money. And the leather interior looked like it did when it was brand new. They even took out my custom floor mats and washed them separately. I will be back in 2026 for a spring detailing

This car wash is really close to home and I pass it daily on the way to work. Never a wait (maybe…read morethat's indicative of something --- but not in a good way). I prefer touchless car washes and this one has self service touch less, soft brush and the DIY car wash types. About half of my visits here end up with me NOT getting a car wash. It's real hit or miss. After selecting my wash preference, and inserting my credit card - nothing happens. I wait thinking it's delaying the transaction. Nothing. I cancel that transaction. Repeat the process. Nada. Try again. Cancel the transaction-again. At this point I give up and back out and away. Executive Car Wash?? What a misnomer. I'll just bypass Executive and drive to Edwardsville for a car wash from here on out.

I should have read the reviews first. I took my new car to Executive Car Wash in Maryville…read moreIllinois because they have a touch free automatic bay. I selected the highest level wash. There was very little difference in the car between going in and coming out, other than the dirt was wet. There is no attendant on duty and the only phone number I was able to find for this car wash appears to go to a fax machine. I will continue to try to get the $8 fee refunded or the charge to my credit card reversed.

The car wash is always excellent but the hours are unreliable. Went for a car wash at 9 in the…read moremorning and were told they were closed when clearly they were not. I have been getting my car washed here for a while, but it is no longer worth the hassle.

The wash was nice, they took the time to get it clean but it's not worth the money your spending…read moreunless you have money to burn. I got a wash Saturday, it rained Sunday(even tho it was not on the forecast) they was closed Monday for Juneteenth. I finally got someone on the phone Tuesday asked do they do the 24hr guarantee and her response is that we don't have time to do that??? Don't understand how not when your not really that busy. will not be returning and I suggest that you don't either. a waste of $30