I have been shopping here since they opened and have never had a issue with anyone being rude or…read moredisrespectful. Have always had good service. And so far no issue with any of their parts.

Service is terrible at this location. Go to Auto Zone instead. At least they treat you with…read morerespect, and will even thank you for coming in.

Avoid this store at all costs…read more Staff is not knowledgeable and lacks the need to provide customer service

Been coming here for years. Nice staff always willing to held. Great selection of most common…read moreforeign and domestic vehicles. Prices are ok and they sometimes run specials and have half price days. I wish Bessler's was closer as I would go more often as I'm always fixing cars and need basic cheap parts that you would pay crazy money for new

Their prices are retail prices anymore. And the ladies that are behind the counter, do not give a…read morerats ass about anything but what the prices they make up for what you need to get. A friend of mine, and I went out there yesterday, looking for odds and ends for his car and a couple of things for myself. Before I went in, of course, I had to ask a few questions and all I got was nasty snotty attitude from all woman. The young man, with curly hair and glasses was completely stoned or completely brain dead. I'm not positive. But he lacked and social skills in any way shape or form. We did pull the parts, Friend was told it would be $80 for a rim and tire, which of course, like the sign says we had to pull. It was my turn, I stepped up and I got nothing but lousy ass attitude! I was told the seats for $35 and a few dollars more for electric seats which I didn't mind. After I looked at my receipt, for some reason, two seats came out to almost $100 I asked why things went from a basic $70 to nearly 100, they said it was the taxes plus an explosive environmental fee! I asked the question of why the environmental fee was so much, they said because of all the mess that they have on the ground and that gets passed on to us. So I went outside and started to go get my vehicle. My friend comes outside and says you should hear how they're being vulgar as possible about you asking questions about the environmental fees. I do not recommend this you pull and save anymore. I haven't been there since 2021 in that place is absolute joke! The people that work there except for two that day, are a joke they're rude. They're inconsiderate and they make up prices as they go. Please don't let them tell you that the prices are in the computer, because if they were things would probably be better priced. Just goes to show that if you ask questions and try to be as kind as possible, douche bags, still think that they rule the world. I personally will not be returning to this one. I might use the one in Wilder if I do need something important or I will actually go to a different place. It's 45 minutes further away because they actually offer better customer service and they're negotiable on prices. Bessler is no longer a great place to get parts.

Friendly employees, but they weren't able to install a battery because of "liability" when another…read moreauto parts store less than a mile away could. I won't be going here when the competition is near and more able.

I had to get my car's headlights replaced. They did the job in 5 minutes no wIt time and did not…read morecharge for labor. I was pleasantly surprised. The staff was very pleasant and willing to the job immediately.

this place made me go Wow!!! I had a bad tire but had to be at work, I only bought one tire and…read morethey went out of there way to drive me to my workplace so I was not absent. I didnt ask them to, they just wanted to make sure I was taken care of. This is the type of thing that restores my faith in businesses. To whomever hired Steven to work in the tire department...you found a one in a million employee. Thank you pep boys, for the best deal I could find on a tire and for service above and beyond anything I have ever experience before. My name is Joseph and I could not be happier with my product and services.

I had tires put on my truck and now my transmission is in limp mode, my traction control light is…read moreon, my check engine light is on, and my stability light is on. The technician said "The error code says it is a manifold fault and we didn't do that. You will have to take it to the dealership". At the time of my appointment there were four of us in the waiting area. Three of us had problems that we were dealing with, and the last one was still getting work done.

Extremely friendly and helpful. They were able to install a new battery when another auto parts…read morestore less than a mile away said they could not due to "liability" on my vehicle.

Jake had awesome customer service skills and was super helpful with what my car needed. Everyone in…read morethe store was also super friendly. Thank you AutoZone!

That's a horrible body shop, extremely poor job and very rude and shady people, I will NEVER be…read moreback at this body shop again.

stay away from this place, Don Matalka the owner and Jeff McCoy his shop manager are scum liars ,…read morethey don't keep their word, they doubled the price they said first, and gave me the worst job I ever experienced, they said they fixed stuff , they never did.

The dealership told me I needed new rotators and pads, which surprised me as I had only put 10,000…read moremiles on my car which was mostly highway miles at that. I dropped my car off at Steele to have them give me a second opinion. Kaleb drove my car and called me that morning and said he did not think my car needed rotators and new pads. His honesty and transparency is impeccable and has made me a NEW Steele client! I will be back when I need service! Thank you, for not trying to take advantage of me. Very credible & honest!

I stopped by Steele's today around 3:00 pm after trying to replace my brakes myself. I was able to…read morereplace the fronts, but the rear brakes ended up giving me a problem getting the rotor off. I used several techniques to remove it, but was uneasy being too aggressive as it's my primary transportation. Once I described my issue, we discussed what might be keeping the rotor from coming off which I had already researched and satisfied I did everything I knew how to. To my surprise, they were able to get my 2020 Grand Cherokee in that afternoon as it was pretty busy. I left believing that it would be next day before it would be completed. I appreciated the conversation we had about possible issues with the E-Brake which is beyond just the brake replacement and possible additional cost. I didn't care at that point as I had enough messing with it! I received a call around 4:45 pm that same day my Jeep was ready to pickup. Turned out the rotor just took more force to knock it loose than I was willing to apply. Not only did they complete the repair same day, it was much less than expected. I was very pleased with the service and job well done. Thanks Hometown!