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    Hook It up car customs

    4.6 (22 reviews)
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    Internet inquiry, Ken was 1st back to me. After a chat, he as a fellow Vet I decided to give him the Viper Remote Starter install. Unit works fine however I had a distinct rattling from the dash. I called giving as time I could drop by as I am in NKY and he on River Rd west side. He sluffed off my issue as maybe it was there and I didn't notice it. A BS get rid of me comment. My sons could hear it knowing my car was immaculately clean and tight. I took it to an Body Shop and the tech rode with me discovering the panel under the dash had a broken clip that allowed it to flex and rattle with almost constant road vibrations and louder on bumps. The panel is $120 new and I have had it replaced at my expense. If Ken had taken the high road he could have fixed it for under $50 with an Ebay part and had a happy customer. He took another path causing me a month of rattling irritation in a cavern quiet Lexus ls460 until I could get it diagnosed and repaired. Body man took the broken one out and put the good one in for free as it was easy access. Remote start works fine but he will not get my Android Auto install as I wouldn't give him another chance after being less than forthright with me. A car with 53000 miles never wrecked period could not get the cover clip broken without someone prying it wrongly and breaking it. Sorry, an Army Brother that helped you but you failed me. I have pics but done with this situation. A cheap easy fix that would have earned more money but I was mislead. Sad & Frustrating and had to let it out. Fixed for under $50 but with a hassle and irritation. Car is now totally quiet as prior.

    Small Flat Sub and Perfect size amp for what I needed.
    Patrick A.

    Had a small issue about 6 months after installation. Took car to the shop. Guys came out and repaired it on the spot and thanked me for my continued support. Once again. Highly recommend this business.

    My 2016 GMC door speaker
    Tru C.

    This is by far the #1 black own car audio spot to come to when ever you in Cincinnati Ohio plus he also do car alarms remote starts. His work is off the chain. He deals with concrete audio, and they are by far the best product in town. O & the best thing of all his business got great customer service but don't take my word for it as your friends are stop by and see for yourself..

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    3 months ago

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    2 months ago

    [[HIGHLIGHT]]Great people and very accommodating.[[ENDHIGHLIGHT]] Came in early for me. No problem. Professional and courteous.

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    5 months ago

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    7 months ago

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    1 year ago

    [[HIGHLIGHT]]very helpful and knowledgeable.[[ENDHIGHLIGHT]] professional and personable. have been back several times

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    2 years ago

    Quick affordable and helpful and even got it done over the weekend. Very nice would definitely recommend.

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    2 years ago

    Ken and his team did an excellent, excellent customer service and timely follow up to any questions...great experience at a fair price.

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    2 years ago

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    Review Highlights - Hook It up car customs

    Ken and his team did an excellent, excellent customer service and timely follow up to any questions...

    Mentioned in 6 reviews

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    Let me state first that I was not compensated in any way for this review...it comes from the fact…read morethat few businesses are this customer friendly and efficient! Mark at Car Audio Plus is honest, down to earth, polite, quite electronically knowledgeable and FAST!!! And while he doesn't have a fancy show room like several other dealers I had stopped by or looked into, he got the job done at WAY below what I had come to expect after talking to other dealers. Here's the story, especially for GM truck and SUV owners! I have an older Chevrolet Suburban that had an old flat screen/gps/cd/dvd player radio that suffered from a common malady (see GM Suburban, Tahoe, Silverado blogs) of parasitic battery drain caused by the stereo nav radio, even when the ignition was off. I took it to a local GM dealer to have the parasitic battery drain problem diagnosed ($300) only to discover that it was indeed the radio and it was a common problem. Then I got the kicker! The dealer said those radios were no longer available from GM (which I had assumed, the vehicle was over 10 years old) but that they could get a remanufactured radio and they would install it for an additional $2700!!! Now the total was gonna be $3000! Since Bluetooth was NOT a part of my factory radio (BT came out in the middle of the year in which my car was built), I decided this was NOT an economical idea, nor a practical solution as I still would not have blue tooth! I researched several local dealers, and one in my old neighborhood in south Dayton, and found they were going to sell me a cd/dvd player equipped stereo radio for more than half of the $2700 Chevy was gonna charge. Then I thought, I'll give a local installer A chance. So I contacted Mark at Car Audio Plus in Harrison, Ohio and got an estimate on what I THOUGHT I needed, and he installed it in one day, for far below what others had quoted. Then I discovered, do to my horror, having not realized how things had changed in 12 years, that it wouldn't do what I wanted! I had ASKED for the wrong model radio!!! I called Mark back, told him it didn't do what I thought it would, and without flinching he said, Bring it back, we'll get you the upgrade you need at a slight difference in price, and I had a new, fantastic BT/ car stereo/nav system/ cd/ DVD player installed the very next day...NOW NOW THAT IS REAL CUSTOMER SERVICE!!! Other businesses need to follow MARK'S example!!! I HIGHLY recommend Mark and Car Audio Plus!!!

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    Cincinnati Home Theaters & Car Audio

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    I highly recommend you don't take your car here for any kind of car audio just like the Google…read morereviews say,I had an absolute nightmare. So I made an appointment at 8:30 for my 2022 forester sport and was told I would be out the door by 11:30 So I showed up to check out what they had and found something that I thought would be decent And agreed to let Matt (the installer) put the stuff in my car, And he let me watch him do the entire process pretty much which was cool and all seem to be going well until he realized my car wouldn't start after hooking everything up and then he claimed it was my battery and tried to jump it and even tried putting another battery in my car with no success He nicked a wire on my harness trying to feed a power wire through my firewall and had to cut open one of the wires on my wire harness because he thought that was the problem and that wasn't even the issue clearly so after hours an hours they sent me home in a Range Rover at 3am that damn near had a flat tire and a dead battery SO I had to have my neighbor jump me the following day just to come back the next day to find out "it was a fuse" but now have a check engine light on my car and Chris and Matt both told me that if I drove my car 200 miles it would go away and tried to convince me with screenshots from Google AI and even I knew that was not true.lied straight to my face.so I Essentially paid $1300 To have a check engine light put on my vehicle for a PCM code, which was a open circuit issue so I took my car to Subaru just to find out my PCM Relay was broken and the repair done on my wire harness was not good enough to keep my electric warranty because it wasn't just one wire it was three wires that were damaged and my boot for the harness was destroyed so I lost my warranty on a car I got 1 month ago getting a system installed at this place and I got a quote for $7500 from Subaru in damages and tried to ask the owner directly if he would give me his insurance to fix my car which he turned around and insulted me right afterwards saying " Yeah, when you left the other day, you kicked up a rock and now I need $43,000 and need your info" which was insane that the owner would downplay damage caused to my vehicle and disregarding everything and they just were giving me the runaround telling me oh it's this oh it's that We will get you together, but nothing about getting my car back to how I brought it to them And they even went as far as trying to tell me they wanted to work on my car the following weekend, After I thought about it, I thought why would I let these people who caused me over $7000 in damage for a small system work on my car again so I'm not going to I took it to a professional over at Audio Sensations in westchester and they literally fixed everything they did wrong and got it done right the first time and I was able to get my damaged wires properly fixed instead of just taped up so after paying these guys almost $1300 I had to go somewhere else And pay even more money to fix a broken pcm relay,3 wires on my harness and my boot mended to get my car back in acceptable condition because the owner clearly didn't care an honestly I could not trust these guys to work on my car again and even took the other shop up on more upgrades for my Subarus sound system because they actually are trust worthy and told me they would never have a problem, giving me their insurance if they damaged my car,my experience overall was terrible honestly and I won't be coming back and can't recommend this place to anyone,PS the sub they sold me blew not even a week after getting it So I went to Xtreme sound and got a even better setup,crazy experience lol what a waste of 1300+ dollars...

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    Hook It up car customs - stereo_installation - Updated July 2026

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