Sean was very helpful. Christmas eve and I needed new wipers. He helped me find something in my…read morebudget, got me a coupon, and put them on for me. Very helpful.

Plenty of on-site parking, auto replacement parts, customizing options, maintenance items and…read morepolishes. But, it's the always very helpful staff that builds a good reputation and solid customer base. Sean is an example of professionalism and his knowledge about his stock and how-to is extensive.

I have been dealing with these guys for years!! Courteous, professional, and knowledgeable on all…read moreof my motor vehicle needs. Oliver is by far the greatest help every time I go in! Thanks Hopewell Auto!

I am new to Hopewell Junction and have met some very very nice people and very well accommodating…read morebusinesses.....this place is yet another example of home town USA. Very helpful, very polite and very reasonable in all aspects! Will be returning always, thank you for your assistance.

Unfortunately, i have to change my review form a 5 to a 3…read more Less than a month in, we had to bring the car back TWICE. Once because of the brakes (they needed to be replaced but the dealership only shaved them down) and another because of a simple computer service update that took nearly a week to get back. They had to send it out to a different dealer and it was finished within the hour but we didn't get it back for another day and a half! We had the car home for about 15 days before our first payment was even due! The service techs were nice, and courteous however it took them so long for the turn around. You would think after only having the vehicle home for two weeks they would speed it up a little. Also, for it being a new to us vehicle, we expected not to have brought it back in for service until the first oil change, not twice within the first month of owning it! We then decided to go to a different Lithia dealer for our scheduled oil changes to be told the car needed four new tires. This is now three months of owning the car. We were told at the point of purchase that they changed the tires before we drove it off the lot. So what's the truth here?? Disappointed because the sales and finance team really were great to work with. Unfortunately we will be taking our services to a different Lithia dealer.

From the owner: At DCH Wappingers Falls Toyota, our goal is to exceed your expectations at all times. The moment…read moreyour walk into our showroom, which features the latest Toyota Camry, Corolla, RAV4, Sienna and Prius models available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of out of it as possible. That's where our car service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Toyota parts that are also available for purchase. Basically, you'll know your vehicle is in good hands, from beginning to end.

Bear with me- this starts negatively but goes in a positive direction (at least for this Auto Zone…read morelocation!) I called the Wappingers location yesterday (June 23, 2019) at about 11:30 AM to ask if they had a radiator in stock for an 07 Subaru Forester. I was given a few options over the phone by a female employee and eventually was told that they had one in stock, with the turbo option being in another store in Levittown. I was told the price for the one in stock was $135 (approx) while the turbo was $153 (approx). Knowing I did not need the turbo, I headed to the store to purchase the radiator that was in stock When I got there, I spoke to a female employee (I could not tell if it was the same one as on the phone) in a grey Auto Zone shirt (I assume this means she was some kind of manager, which makes this situation even worse) who asked the questions again, and when she pulled up the radiator, said "we don't have it, it's only in Levittown. I can order it and it can be here tomorrow". I explained that I had just spoken on the phone with an associate who had said there were two options, one in Levittown, one in stock. I suggested that she pulled up the wrong radiator on the computer by mistake. (In fact I know she did, because I saw the radiator on the computer, and she had pulled up the turbo, which I had said I didn't need.) Without even looking for the other radiator (on the computer or on the shelves) or even going back to refine the search, the employee says sarcastically "look, I would love to make it appear out of thin air, but I can't!". At that point, I walked out of the store. I found this employee to be rude and lazy. I took a chance and went up the road to this Auto Zone location by the Poughkeepsie Galleria- where I was treated FAR better. Fortunately for me they had the radiator in stock. I purchased the radiator from the Poughkeepsie Auto Zone, and described my experience at the Wappingers Auto Zone to them. While there, I was informed that the rude employee I had dealt with in Wappingers had called (while I was checking out) up to the Poughkeepsie store to warn them that an "angry and aggressive customer looking for a radiator" was coming in. If you were treated the way I was by this employee, you'd be pretty annoyed too. And when I went into the Wappingers store, I was neither angry nor aggressive- I was simply looking for my radiator, and I only became angry after this employee was rude and lazy, as anyone would. I was not angry and aggressive at the Poughkeepsie location and I'm sure the employees there can attest to that. The Poughkeepsie employees apologized and gave me a free bottle of Antifreeze with my new radiator- Wappingers could learn a thing or two about customer service from Poughkeepsie! Will be going to the Poughkeepsie location from now on. STELLAR customer service! Well done Poughkeepsie- you've won this customer over!

In general, they have a large inventory of parts and supplies, and up until today, I've never had a…read moreproblem finding what I was looking for. Unfortunately (for me), they stopped carrying the particular brand of windshield wipers I wanted. I also feel the staff at the sales desk need to walk around the store a little more often asking customers if they need assistance.

best service and parts around. I will not send my friends to anyone else. They are truly…read moreprofessionals, the old time way. Honest and dependable and you can trust their word. THANK YOU POUGHKEEPSIE IMPORT CAR PARTS. You have helped me out of so many jams I can't count.

From the owner: Foreign & Domestic parts, family owned and operated for over 30 yearsread more

Was looking for winter blades and decided to come here. It's important to keep locals businesses in…read morebusiness was so happy with the service , he had exactly what I was looking for and prices were super reasonable. Highly recommend!

Thank you so much for coming out in cold to help me change correct bulb . Amazing customer service.read more

Visited Dutchess Jeep last week to turn in a Dodge Ram lease. Not sure what we would find in an…read moreaffordable lease or purchase. Nick, worked his magic on rebates Jeep offered, and was able to buy a beautiful 2025 Jeep Grand Cherokee within price range. Have had the pleasure to work with Nick in the past and his expertise and knowledge of the Jeep/Dodge product outstanding, always going above and beyond to please the customer. During this transaction, had the opportunity to work with Aiden, and found him to be very personable and very professional. Thank you, Nick and Aiden, for your outstanding customer service!

I purchased my grand Cherokee elsewhere. When I lost a key, this dealer was closer to home so I…read morecalled to get a price and I was quoted a price for the replacement key fob and programming so I had to make an appointment for Service when I arrived, they had the key fob but only part of it. They didn't have the blade which is the replacement key that fits into the key fob and the price was $128 more than what I was quoted. I told them that's not what I was quoted. They were basically like too bad. I told them to deep program the fob and they made me wait. Remember the old bait and switch avoid this dealership at all cost. I should've gotten back to my selling dealer that deal with me straight.