Believe the hype - the reviews are accurate. After more than a year of chasing down a vibration…read moreissue on my WK2, Justin took the time to actually listen, test the vehicle thoroughly, and apply his own experience to find what multiple Jeep service centers (about five) missed. The root cause ended up being a missing NVH foam piece - something simple, but overlooked repeatedly. Bolt also worked directly with my warranty company and made a real effort to get as much covered as possible, which I appreciated. While they were in there, they were upfront about the spark plugs - noting that since access was already open, it made sense to take care of it now rather than paying for the same labor again down the road. That kind of transparency goes a long way. Overall, the team comes across as fair, honest, and focused on doing things the right way. It's safe to say I'll be going back to Bolt moving forward.

Totally honest and straightforward . Took care of my car and…read morekept me in the loop about cost with no surprises. Attention to detail is huge for me and they get it done right the first time! I don't usually write reviews about car repairs but I was impressed and will definitely send my friends and family here!

My previous review is from when this was Colonial Subaru; the business changed hands less than 2…read moreyears ago. I've been using this location for Subaru sales and service for 20+ years. It's rare to bring a car in for an inspection in the morning, and take a new car home in the afternoon, but that's what happened to me. It wasn't a complete surprise, just a little sooner than I expected. Todd was very friendly and helpful when I approached him early in the day with questions and the disclaimer "I'm not looking to buy a car right now I just want to compare 2 models for future reference." When I returned to the sales floor later he was incredibly patient as I navigated a purchase I wasn't quite prepared for. Todd was very informative about the options I was considering, and really won the day (and the sale) when the specific vehicle he brought over for me to check out was basically my dream car. I saw him approach that "autumn green metallic" Forester Wilderness and I knew I didn't stand a chance at resisting! When I came to take possession of the car Todd enthusiastically went over all the bells and whistles with me so I could be confident driving off the lot. He even made sure to show me how to turn off the features I didn't want. There's more I could say but you get the idea. I also MUST shout out to Tina, Ellen, and Buddy in the service department. I'm so glad the new owners kept them on bc they're the heart of this place. Thanks Buddy for waiving the cost of the inspection repairs I came in for that were done before I realized I was getting a new car.

I have been a Subaru driver my entire life. I went to this dealership to trade-in my Subaru Impreza…read morefor a new Subaru and was met by one of the rudest salesperson I have ever met(Phil Fornica). He treated me like a child and was very unhelpful. At the end of the day, this ended up being a blessing in disguise because I now drive a Lexus and have never been happier. The service and reliability is much better than what I experienced with Subaru. I am a salesman myself and cannot believe how disrespectful and dismissive Phil was to a longstanding Subaru customer. I will never go back to Subaru after that negative experience!

I've never seen a business with ALL genuinely fantastic reviews. This is IT, and I've got another…read moreone for Mike. I bent the **** out of my RVs awning entering the Vandenburg Main Gate. Yes, I'm a genius. We're from Illinois and pulled in HP Auto at 4:30 needing help securing the bent awning so we could drive home. I was at his mercy. In about 45 minutes he got it all secured. This is the good part; he could have charged me $450-$500. That's about what I expected. but no, he thought about it and charged me $89. Mike, you saved the day for me! You're a Saint! Hope you had a great cycle ride to Niagara! Your the best. Steve B

My husband and I have been dealing with Hyde Park Auto Repair for many years. Our most recent…read moreservice was a new exhaust system. The automobiles that we brought there for service have been both newer and vintage models. The service has always been excellent and the prices are always fair. We recommended them to our daughter and her family. We always know that they will make sure our automobiles are safe and reliable. Thank you Maddie and Mike. We also love seeing your adorable pups. Thank you for being such a valuable part of our business community in Hyde Park.

Excellent work and they don't try to rip you off. Best prices on trailers in the area and they have…read moremechanics who know what they're doing. They sell quality parts and accessories not cheap junk like you find online.

Went in with my husband on a Friday. Set it up with Joby for them to order and install truck…read moreairbags and spray the bed liner. They told us to drop it off for two days the following week. Scheduled for Thurs-Fri. We paid them a $500 deposit at that time to order the airbags. Before drop off already getting phone calls to go over again what was needed to be sprayed even though the sales man and another employee who does the spraying came out to the truck on day one and we went over everything. We drop the truck off Wednesday night. Thursday got a call from the service manager asking me again what I wanted sprayed and also that my truck was not scheduled to be there and that they were "accommodating me the best they could". They told me on Thursday that they didn't have the airbags and they thought they might come in Friday. Bottom line about this, in my opinion, they never ordered the airbags on day one like they said. Personal opinion here as well the staff dead not sympathetic to the issues and offered no assistance in resolving this, in any way. They spoke to me like my time meant nothing, like i didn't drive over an hour out of my way for this. And that now I am going elsewhere for the airbags. After all of this the following day I called a local competitor who was very sympathetic and apologized that I had to go through that. They told me that they would be "more than happy to pick up where HTT left off". That they could have the airbags guaranteed within two days just like HTT had said. That's why I'm sure they did not order the airbags on the Friday I came in. A competitor can get it in two days but HTT it's over a week? Doesn't add up. Also... a bit sloppy on the bed liner. I had to explain several times what I needed done. Step surfaces and interior bed. See photos. Over spray, touch up brush work that doesn't look good, paint where it shouldn't be. Over scuffed my diamond aluminum plate. I told the sales man Joby that i had an 11ft body but because of the thru box it was only an 8ft bed, but when he quoted me I was still quoted for an 11ft bed plus extra gallons to spray the bumper. And when I brought this up at the payment time they ended up billing me for an 11ft bed no extra gallons. I assume this was the more expensive rate vs 8ft bed with a couple gallons. HTT lacks any empathy for customers time, money, and even getting repeat business because I for one am never coming back nor anyone else from my company. -judging by the other reviews I've read on this and other sites seems like the company/owner does not care at all in the moment but is ready to comment and try to save face in reviews after the customer is long gone. Do not be fooled.

Reached out via email to purchase a car . It said to contact them for the E price . So I reached…read moreout and said I was interested in the e-price whatever e-price means . So I'm sure I got an automated response from Patrick Downs that said they had received my email and it would be in contact with me shortly. Next contact was them asking my preferred method of contact which I responded email please. I waited one business day and a half for a response and had received none to responded to them I guess I can't get the price ? To still get no response . One day later went to ruges Dodge to complain in person . Online it says they open at 8:30 on the door it says they open at 9:00 I went in at 9:00 and the nice lady working the sales desk told me the manager comes in usually around 10:00 . She said the person I was emailing was their internet salesperson which doesn't matter to me I was just trying to buy a car . Maybe my review is in the wrong place but the car was on their lot that I was looking to buy. This is not my first interaction with this dealership I had left my information 4 or 5 years ago to purchase a vehicle and I had received no response and bought my car somewhere else . They responded a year later asking me if I was still in the market for a vehicle . Probably a new salesman just reaching old contacts . Anyhow that was my experience .

Forgot to mention in my last review, these garbage pails shorted me half a quart on my oil change…read more They charge top dollar and take shortcuts.

Been coming here for a few years to service my 2021 CX-5. Decent service, with an okay waiting…read moreroom (need some snacks tho) that has a half dozen lazy boy style chairs w/complimentary water bottles, TV & restrooms. Service takes a really long time tho - oil change/filter, brakes/rotors & NYS inspection took almost 4-hours & prices are VERY high. Staff all around is professional tho.

Jeremy, our salesnan, was excelkent in helping us with our decosion to purchase a new 2026 Mazda…read moreCX50. Total sales experience was a pleasure.

J & J has been doing my inspections for years. They're quick and friendly! Love this spot!read more

I went to J&J about getting my car inspected...the only shop that was friendly and helpful when I…read moresaid I needed walk in service if available. I got the inspection done today and the experience was great. Jay, one of the owners, welcomed me to the shop, very friendly. I sat in the waiting area after they started the inspection. There was another customer there and we started chatting. He couldn't praise the guys there enough. This other customer and I started lamenting how a lot of businesses don't provide the same customer experience we were use to from when we were younger (yes, bunch of old guys lamenting the world is going to...) and he said J&J is one of the exceptions. Jay showed me some additional concerns on my car...brake and tire wear. He showed me the problem areas and said I have some time left but these expenses are coming down the pike. It was refreshing to see this sales approach...I was aware he was upselling the other services they offer and I was totally happy with that...that's what all businesses must do. It was the approach, education, and showing me why the repairs would be needed that convinced me that when I need the work to be done, I will go to Jay and his team. Well done guys and keep it up! PS: they have the cutest wall of kids pictures that puts a smile on your face.

Once again, Stage One came through. It was only a simple inspection this time but it done quickly…read moreand I was on my way. Thank you.

These guys are great Excellent work…read moreExcellent prices I'm always looking for the Best mechanic and the Best prices, This is the place