They replaced the engine on my 2007 Odyssey. Couldn't be happier. Vehicle runs as it should again!read more

We were expecting to find a pushy salesperson instead was welcomed by a welcoming young man Colin…read more Torrens We showed him the ad of the used car we were interested in talked about it then he let us know about an even better deal on a brand new one! We were able to get a great price with no haggling. Colin followed up with us a couple days later to make sure everything was going well which it was. He is very knowledgeable about the car and explained everything about the crazy new technology in the vehicle. We totally recommend Colin and will use him again if we ever buy a car again

I have a CORVETTE C8 2023, I brought my car to this shop in July, for a noise and they told me it…read morewas the muffler so they have to order a new special part that only takes a "few days" oh well take them 3 months to "fix it" I pick up my car last week and I had to bring it again back 3 days after drove the car for 1 hour because the noise was still there, after speed a lot of money here I am wait on them to inspect the car again to see what it's causing the problem, I been asking to speak to a manager but I guess it's no managers a this location!!

Bought a car from them back in November and they were very helpful in the purchase process. It's…read morehard to find a trustworthy car dealership these days and they are just that!

I had a mechanic look over and test drive the car I was looking at. He said everything looked good…read moreand that they had put a lot of effort into getting the car fixed up and ready to sell. 1 week in the original battery died and they replaced it free of charge and without hassle. Seems like a solid operation.

I've purchased two vehicles from them the first vehicle was a 2003 mercury grand marquis ls no…read moreproblem payments on time second vehicle was 2008 Toyota camry se I missed 1payment the repossessed my cari paid fee got it back missed 1more payment the repossessed the vehicle and said I had to pay off entirely to get the vehicle back they terrible

I have never been to a buy here pay here lot till that tells you that they don't to a complete…read moreinspection on their vehicles so if I wanted to bring my trusted mechanic to look over the vehicle I choose plus trying to push my from my insurance company to his buddy's company I will never refer anyone I know to this company do to how they treat my husband and myself like we were going to try and steal the car i went out to test drive so my husband was not able to go with me.

I went here today and bought my dream Kia Soul. These people were so nice and helpful. We got a…read moregreat deal for a wonderful car. And the sweet man that helped me gave me $30 for gas and admissions. I recommend this place highly.

They sold me a truck that needed a new oil pump. I should have done my research before I bought…read moreit, but they knew about it and it's a very costly repair.

piece of shit place to purchase a vehicle. bought a truck and in less than 24 hours the taillights…read moreand running lights, radio quit working and now the rear end just went out. bunch of cheats. i would never recommend this place!

$252.15 to replace a tag light (tag lights that work; not out)…read more I went to Toyota of Murfreesboro for a 15,000 mile service. I was told it would take 45 minutes. It actually took 2 hours. Then I was told my tag lights on my 2025 Toyota were out. The cost to replace the bulbs was quoted $252.15. I checked the bulbs; they were not out.

We went for a routine alignment and oil change. Our 4Runner had minor pre-existing bumper damage: a…read moresmall crack and one bent tab from a previous incident. We were upfront about this from the start. We were not looking for a free bumper. We wanted something fair. What we got instead was over eight hours of dishonesty, a reneged contract, and a service advisor who lied to us repeatedly. After Toyota of Murfreesboro returned the vehicle with the bumper ripped halfway off, several tabs destroyed, and new cracks -- significantly beyond what existed before -- I called immediately and was connected to Chris Popin. Chris theorized the car wash likely caused the additional damage. Fine. We came back to work out a deal. Then the lies began. Chris quoted the replacement part at $800+. It's listed on their own website for $418.74. I pulled it up in front of him. He claimed it would need painting -- false. He claimed it might be the wrong part -- also false, confirmed by VIN. He then contradicted his own car wash theory, saying it couldn't have caused that level of damage, despite photographic proof that only one tab was damaged beforehand. After three hours of his moving goalposts, we reached a signed agreement: $418.74 for the part, $65 labor, $200 goodwill discount. When my wife arrived for the scheduled repair -- with our infant son -- Chris informed her the labor would be $279 more because they "didn't see the damage before." (Then what were you doing during the three hours I was there previously?) He then claimed he couldn't locate the signed contract from the prior week. She showed him the photo I had the foresight to take. They honored the deal only after being cornered with their own paperwork. They waited until I wasn't present to attempt to renegotiate a signed agreement with my wife. We had already acknowledged the prior damage and asked only for fairness. Instead, Chris lied about pricing, lied about parts, contradicted himself on the cause of damage, and his team attempted to walk back a signed contract. I took time out of my busy day to drive down and confront them about this and to ensure they honored their agreement; all I got was excuses and lies. Come prepared: know their labor rate is $164/hour, clear your cookies before browsing their site (dynamic pricing), and document everything in writing. They won't honor it unless you back them into a corner, you'll need to have proof. I am furious and disgusted. We will not be working with them again.

Do not go to Franklin Chrysler Dodge Jeep Ram dealership!!!…read more I have been to Freeland Chrysler Dodge Jeep ram dealership two times now and would not hesitate to go back. After Franklin Ram screwed up my truck three times I took it over to Freeland. I happened to get Rachel as a service tech, and she was absolutely terrific. She was quick, professional, and very personable. She kept me updated on the status of my truck and made sure I had a ride to and from the dealership. They were able to take care of a couple things and head to order some parts For another The second time was just like the first they got me in quick got me a ride home and kept me updated on the status of my truck. I'm quite happy with the work they've done and would not hesitate to recommend their service department to anyone. I was also looking for a couple things and went to the parts department. Mike helped me out and went above and beyond to find the information I needed. Overall, that is my go to dealership. All the people working, there seem quite knowledgeable and very friendly.

I wouldn't send my worst enemy to this store. They literally don't want to sell cars. I bought a…read morecpo 2015 Durango from them years ago when Matt Horn was the GM. I've had it serviced at the store numerous times. I consider David Beasley, the service manager, a friend. (He owns 34 pairs of Jordan's). I tried everything to buy a new (to me) vehicle from them while I was getting my oil changed a few weeks ago. They acted like they thought I was joking. I went and bought another car from another dealership and then came back to try to sell them the Durango that I bought from them. I took it to them on Friday February 20th to see if they'd purchase it. After all, I get emails and mailers from them all the time saying they want to buy my Durango. Well, the used car manager took a look at it and then proceeds to have the salesman tell me it's not something they'd be interested in purchasing. Fast forward to today. Carvana just picked up my Durango and brought a check with them. Easiest experience ever!