Communication The wait and waiting area Employees The actual work performed and finished product of tinted windows. My new go-to place for window tint etc. read more

Third vehicle that I've had tinted at AAP in Lewis Center. No problem scheduling an appointment. Staff were friendly. Got great advice with a tint selection. Another job well done. read more

I recommend Automotive Appearance Pros. Go to them with confidence that it will be a job well-done from start to finish. I scheduled a quick appointment the following week, and the Office staff were knowledgeable and very courteous to someone new to the kind of services they offer. Also, unlike other high-level professional places where I researched what I intended to do (Window Tinting), I didn't feel like my well-equipped but not full-on luxury daily driver was beneath their esteem since it's pretty clear that this arena of both utilitarian and aesthetic embellishment sometimes caters to a higher order of vehicle. Moreover, they were in communication with me every step of the way, ensuring that I was aware of product types, availability, cost up front, and when my vehicle was finished and ready for pick-up. Furthermore, and this is a huge point, they put everything back the way they found it. I tried to keep my car spotless for the crew working on it, but I had a few minor items that I forgot to move that is part of my car's look, or that I use everyday, and they put them back in the exact place I had them. A nice touch. The quality of the work itself is astounding, at least to my novice and layman eyes. I know there are a lot of places that you can get this kind of work done perhaps slightly cheaper, or slightly faster, but there's an opportunity cost to any endeavor worth doing. They wanted my car for the day. They wanted it dropped off in the morning. They had appointed, scheduled work. That is the sign of an organized shop that puts full accentuation on doing the job right the first time, with absolute deliberate care, and it shows in the end product. I will definitely be coming back to them in the time to come as I grow with my car a bit and discover odds and ends to the various ephemera of driving and commuting that their skill sets and products would lend a benefit to. Trust me on that. Take the time. Schedule an appointment. Get what you want done right. Most of you reading this probably have a fairly decent car probably worth a handsome sum and you're researching your options for getting something done to it as a point of pride to show off to others. I get it. I was right there with you. Go where the higher-end dealers send their most prize selections of inventory. Go where they clearly care about the kind of work they put out there for other people to see. Go to AAP. read more

Automotive Appearance Pros - My car after a fantastic job performed by AAP. - Auto Parts & Supplies Near Me - Worthington, Ohio

Made a appointment sometime ago now. Been trying to get ahold of the owner ever since... had a buddy refer me to this shop , got in about 15 days later, I live really close (2miles) so I decided I'd walk home and was talking to everyone there so they knew I was walking home. As soon as I got home I was called by Tim the manager saying my car wasn't cleaned and that they would have to charge me a extra $100 for a hour to clean my car... told him no one ever told me I'd have to have my car spotless(wasn't dirty at all), and Tim tells me he's sorry and that they have someone new working the phones to which I reply "I understand but why is that my issue I wasn't informed and that he knew I was walking home". Tim then gives me a ultimatum if I wanted to have it worked on or not and I said "no" and he told me to come pick up my car, I said "I'll be there soon... 3 minutes after this, Tim calls me back and said he's sorry and they will still do the car and that he will give me a discount(discount ended up being 5%) if I still let them do it. I said yeah that's fine...I get my car back later that day(take a Uber back there) as soon as I'm driving off I see there's imperfections in all of the windows so I turn around and drive back and talk to Tim, he does a quick look at the windows(just the windows, not the back windshield) and says to give them up to 6-7 days and the bubbles will work themselves out. Well, fast forward... bubbles were still there. Talked to a buddy and he said the tint job was the worst he's ever seen especially because automotive performance pros is about $200 more expensive than other places. So by this point I don't even want them to touch my car again(just sensed something sketchy from the shop) and Tim won't give me the number of the owner, so I went to the their other shop off of high street and told them the issues. The guys over there were much cooler and agreed that it was a crappy job. And that they would have to replace everything. So I take it in to have them redo it because now I feel comfortable that they can do it. So I go and drop my car off (2 days without my car now) and they call back roughly 5 hours later and say my car is too hard to do and they can't do it...I honestly couldn't believe it but I was like okay sounds good . So they ended up driving my car back to me to save me a uber(which was pretty cool and gave my a refund and they were all super nice people at the high street location). Okay, so fast foward again to about 2 weeks later it starts raining super hard out and I try to defrost my back window and nothing was happening. Well I got back home and shined a light on my back windows and about 75% of my defrost lines are shaved off. At this point I didn't even want them to touch my car again and thought I'll just have my mechanic fix them next time I go in(I was under the impression you could easily fix the defrost lines, but was I wrong!). My mechanic told me to take it too a body shop and the body shop told me I would have to get a new back window $300+ and that I should take it back to where they tried to tint it because "he's never seen a window that scraped". So I call Tim and let him know to which he keeps telling me he told the owner but I don't think he did because he'll get into trouble. It's been super dangerous for me to drive with my back window fogging up and I can't stress enough that this was THE WORST experience I've ever had in my whole life with a business. Hopefully the owner sees this and gives me a call. Tim keeps assuring me only the owner can do something and he's given him my number. I was also referred to this place by a buddy that funny enough knows the owner (he doesn't want to be involved) and he said he's extremely sorry he ever suggested me to go there. read more

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Owner Dave did a marvelous job putting a pinstrip on my 2020 Subaru Forester. In addition, he buffed out a minor scratch very near where he placed the pinstrip. Dave's staff was very professional and the shop in Worthington is very clean. They have free coffee, water, and the restroom was extremely clean. All in all an A+. I would certainly recommend them to anyone. read more

I was referred over to AAP by a local VW dealership as I wanted them to powder coat my rims and paint the calipers. They were very professional throughout and did an excellent job seeing my vision through. They provided a swatch of the caliper color and were really helpful and thorough to make sure it was the right color. I ended up adding front tints for the windows and am very happy and pleased with the job done. I would highly recommend and would have them work on future car modifications. Thanks again! read more

Automotive Appearance Pros - Auto Parts & Supplies Near Me - Worthington, Ohio

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I have brought at least 3 vehicles to them for window tint and had an amazing experience. This last car was a terrible time. I dropped my vehicle off when they opened at 8:30am and then followed up at 2:30 and 3:30 about my car and was told that it would be ready at close of business. I show up at 5:30 and my car never moved. I spent $40 on Uber to and from, for my car to not receive any service. They said I could maybe bring it back the next day and they could squeeze it in... What a joke. I have told so many friends about this place but I can no longer come back here. They did nothing to make it right and seemed like this happens all the time because there was no real solution to this ridiculous oversight. So disappointed. read more

I just went into AAP today. Such nice and friendly people. They did such a great job tinting the windows on my BMW I am so thankful. Including some pics! read more

Automotive Appearance Pros - Auto Parts & Supplies Near Me - Worthington, Ohio

Automotive Appearance Pros is the best tint and paint protection film shop in town. I called in to make the appointment and got Melissa on the phone. She gave me many options to make the appointment as painless as possible. She knew all the answers to my questions and helped me decide on what tint and PPF package would suit my needs. They offered to pick up the vehicle and drop it off to make it easy on me. I decided to bring it in myself because I am so OCD about someone else driving my car but to offer that service was very nice. Once I arrived for my appointment I was met with a warm greeting and they knew my name and exactly what I was coming in for. They were well prepared for my arrival which I havent experienced at other shops. The window tint turned out great but the paint protection film install is what really blew me away. I drive a Porsche Macan and there is a "pattern" for that vehicle that is pre-made to fit my car. The problem is, the pre-determined template doesnt cover certain areas of the front bumper which allows opportunity for a stone to impact the bumper where the material is not applied. The technician installing the PPF noticed this and decided to custom fit and taylor the PPF to my vehicle for maximum coverage at no additional cost to me. I was blown away by this type of treatment and effort. Kudos to the AAP team. I will NEVER go anywhere else other than AAP. I also found out they install remote starters and can even convert cloth seats to leather. I will be back! read more

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I did a lot of research prior to getting my civic si wrapped and AAP was highly rated. I was not disappointed. They did an amazing job on my full body wrap and the detail work was superb. I did the avery dark grey gloss with satin black details. I was just simply awed at the job they did. If you want it done right, take it to the best. That is AAP. I worked with Tim and he was fantastic. Great job guys. Love my civic read more

I wanted to get my car wrapped because of the price difference in a paint job. I researched online a few places and ultimately decided to go with AAP. I met with them and gave them a basic idea of what I wanted they took it to the next level. It turned out better than I imagined and I'm really happy with the work they did. I will definitely be back for more stuff. read more

I would highly recommend them for clear bra work. They are polite and professional and the results are great. I stopped by without an appointment and they were able to get me in and fix my Lexus bra. Thanks! read more

100% Recommend! I had my windows tinted by AAP in October 2016, so it's been a few months. I went to AAP by recommendation of a close friend and I am so happy I did! There's been no bubbling, fading, peeling or anything. The tint is perfect and in perfect condition. Initially, I was a little disappointed. While the tint looked great, the installers did not replace my door panels properly after the tint was installed. Specifically, the front corner speakers near the dash. They were sticking out to the point I could see wires and looked as if they were about to fall off. The very next morning I called and let them know I was not happy. They asked if I could bring my car in, but due to conflicting schedules, I was not able to and I was becoming increasingly frustrated. The receptionist (can't remember her name but she's the sweetest) said she'd figure something out and call me back. About 5 minutes later she called me back and said since I can't bring my car to them they'll send someone to me. 10 mins after that I got a call from 2 techs saying they were on their way. These guys drove all the way to my job in Grandview to correct the mistakes. The staff here goes above and beyond to make things right. I will continue to recommend them to anyone needing tint, clear bra, or any other service they offer. I will definitely be back for any service I need as well. read more

I was referred to AAP from my friend's son, who had tint applied to his car. I have been only at the Lewis Center location to have tint on two vehicles. The one vehicle was difficult to have done, and another company refused to install the tint. AAP didn't care and could handle it. Great job on both cars and Nate was very knowledgeable, professional, and friendly. I highly recommend for your window tint. read more

Absolutely Horrible Experience All Around! We took my husbands brand new 2018 Chevy Silverado Z71 Midnight Edition in on June 27th to get the front window and two front sides tinted. Dropped it off when they opened at 8:30am. A job that should only take a couple hours from my previous experience with other places. I called 2 times throughout the day only to be told they were still "working" on it. Finally 20 minutes til closing at 6pm it was complete. Went to pick it up and the front sides looked great, but there was a huge 'v' shaped scratch right through the center front window. The guys came out with window cleaner thinking that they could wipe it off when it was absolutely apparent that it was a scratch. You'd think being called "Appearance Pros" they would have noticed this during install or inspected it after and seen it's appearance was unacceptable. We were told we could reschedule the front window to be redone today July 9th first thing in the morning. So again we dropped it off at 8:30am. My husbands calls were ignored completely unanswered by receptionist woman so I called at 4:17pm only to be put on hold for 5 minutes and get told they were in fact "working" on it still and it would be ready by closing at 6pm. We showed up at 5:45pm to find that they had not "worked" on it at all, but completely stripped the front and side tint (which was fine) and refunded our money and said they didn't feel comfortable doing the window. They advertise tint, they do tint but don't feel comfortable tinting a window?? We now have 4 extremely visible scratches in our driver door as well as someone opened the door on something and scratched over an inch in door frame. The window was completely smeared all over. Hand and finger prints all over door. Factory tint on driver side is scratched where they removed their tint. They never called to get authorization to remove tint on sides and are extremely unapproachable. Customer service is absolutely terrible. No communication at all. I would never recommend them for any type of service. I usually keep my bad experiences with companies to myself, but this is absolutely unacceptable and although they have some good reviews I would not take my luxury vehicle in to them to treat it the way they treated ours. 0 Stars!! read more

I've been a customer with AAP for years. From Dave the owner to Andy their service gentleman, they are quick to respond and provide high quality products and top notch service every time. read more