If you're looking for a car, go see Austin Heenahan at AutoNation Chevrolet Greenacres. Seriously. He went above and beyond from start to finish and made what is usually a stressful process feel smooth and straightforward. Austin was responsive, patient, and genuinely committed to helping me get exactly what I was looking for. He didn't play games, didn't apply pressure, and followed through on everything he said he would. That kind of experience is rare at a dealership. Huge thanks as well to Edward in finance for making that side of things quick and painless, and to Dana Moore, the sales manager, for helping bring the deal together behind the scenes. If you want a dealership experience that actually feels honest and easy, ask for Austin. You won't regret it. read more

My experience with Autonation was really poor. I bought a car there and they said they had recently changed the oil. Less than a month later a large warning appeared on my dash saying the oil pressure was low and to pull over immediately, so we did. We let the car cool down and checked the oil. It was completely empty. We took a picture of the dipstick which I'll add here. We called for a tow truck to take it back to the dealer since it was under warranty. While we waited, a man who stated he was a mechanic offered to help us. He checked the oil again with the same result. When the tow truck arrived and he saw it was going to have to be driven onto the flatbed, the mechanic told me to go in the store and purchase 5 quarts of oil because we shouldn't even turn it on without oil. He then filled it for us and the car was towed. The next business day, I was contacted by Autonation and I described the problem. Going forward, I had a very difficult time with communication. My texts were not always answered in a reasonable amount of time and questions were left on read. The link in the text messages leads to a video showing the car is on a lift in the shop, but no information about its condition was given. Eventually I went there in person and spoke to a manager named Chris. I explained the situation and he apologized about the lack of communication I was receiving. He stated that it says in his system that an oil change had been done before I purchased it but that there may have been a simple human error and the oil had mistakenly not been refilled. I asked if they had check the engine for damage since I had been driving around in it for the past month potentially without oil. He said that there was no way to do that without taking the engine apart completely which wasn't an option. It was a polite exchange, but I still have concerns about the health of my car going forward. Chris asked me to leave the car an additional day because it was near closing time and he wanted to look into everything before I took the car back. The next day I received no communication. I repeatedly called and eventually spoke to a man named Scott that transferred me to Robb. Robb said he didn't know anything about it and he would have Chris call me which never happened. Today I went in and asked for Chris. I was told he would be contacted for me. I waited for probably an hour before going back to speak with him again and that employee was no longer there. In fact, every drive through cubical in the service department was empty. I stopped random people with name tags who all told me that they would locate Chris, but then seemed to just go back to what they were doing. No one was at the service desk. Eventually I saw Robb who said he would find Chris. A few minutes later, he opened the door to the waiting room and told me the car was being brought out for me. As I stood up to ask him what was going on, he let the door close and quickly walked off. I went outside and looked for Robb. A short time later someone else drove up in my car and asked me if it was mine. I was given my keys by someone who had no idea if I owned that car and I left. I was given no paperwork. I will be taking my car to my regular mechanic to follow up. read more

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Brought my car 4 times with same problem that never gets fixed shakes when at stoplight and sometimes won't turn on now have to take it back again they keep telling me car is fixed just gets worse don't know what kind of mechanics they have but they need new ones. 2024 Chevy trax with 30000 miles insane.. and you never get a call back from anyone . read more

Don't buy cars from them Service department managers are rude . They can't honor the car warranty read more

I was here with a friend who was thinking about selling his car and looking to get a quote. This place gave him the lowest offer and the most deception. I told our rep that we had a higher offer from another car dealership, and he asked me to show him proof. I told him we didn't need to prove ourselves to him or anyone else. He was being rude and acted like he was doing us a favor, which he wasn't. We had a disappointing visit. It wasn't so much about the money, it was more about the way this business operates. They need to do better. read more

Extremely disappointing experience. I had to bring my vehicle back three times for the same odor issue, only to later discover the evaporator box had mold. My car was then kept for three weeks with almost no communication, and every time I asked for an update, I was told no one knew what was going on. General Manager never returned a single one of my calls, despite my repeated attempts to get answers. The rental vehicle they provided was dirty, had no gas, and even had roaches. I would strongly caution anyone from buying a vehicle from this dealership. The lack of communication, accountability, and customer service throughout this experience was completely unacceptable. read more

RE: The Collision Center. It took 2 FULL MONTHS to replace a hood and radiator from a low speed impact. The collision dept drained the battery on my car during the "service" and charged us for a new one. The battery replacement took an additional 3 days to replace in addition to the 2 months they had my car. They tried to charge an additional insurance deductable for our windshield (Florida law says for collision it's just the deductable and they can't double dip for glass- they know...tried anyway) and back peddled once they knew I was aware of the law. The day after I fianlly got my car back my tire light went on- there was no lugnut key in my glovebox. It was stolen sometime within the 2 month timeframe along with 2 other locking lug nuts from 2 other tires. (They were there when the wrecker service brought the car in, and I get my tires rotated every 3 mos so no- they weren't missing beforehand!) Did they leave my car unlocked outside? Probably. How did someone access my glove box to get the lugnut key in the first place? Because they didnt take care of my property when it was in their possession. Did they sell the lights and key for parts? Who knows, but now I'm stuck to deal with this on top of the hours I missed from work waiting on their slow service. Terrible service! They didn't respond to phone calls or emails early on, and the result is a shoddy paint job color match, (excuses all over the place from Oscar and the collision team). They do NOT take care of your car when you entrust them. I do not recommend this place for collision/body work. They are not trustworthy, slow, and gouge both the customer and the insurance company. Disgusting. read more

AutoNation Chevrolet Greenacres - TWO MONTHS to fix the front end damage and replace the radiator. Plus the color doesn't match! - Car Dealers Near Me - Greenacres, Florida

I love bringing my truck to Greenacres. I never have damage on the exterior, they fix my issues, and the staff are knowledgeable and polite. Robb took my vehicle in and he was cordial. The big guy Christopher is cool as well. He helped me when I first got my Silverado. I really appreciate everyone's hard work. Thanks! read more

Worst car selling experience ever. They lure you in with a fake price and do the old time car dealer thing. They throw numerous people at you telling you why your car isn't worth that price. To justify it they show you what they need to fix. Prices are inflated and several things were made up. Spent two hours while they waited for me to give up. I walked out and sold it the next day at the price quoted. Stay away. Sad to see dealer behavior like this still exists read more

Bought a new 2026 Chevy/Traverse and it makes a loud clicking/banging noise from under the hood. GM has been notified and can't find a solution and the car dealer Auto Nations has been told not to do anything until a remedy is found. There are 3 other owners with the same problem and probably more out of the area. GM keeps indicating they have their engineers working on it, but I am not sure they are! How can you build a car you CAN'T fix? The new 27's will be coming out and who knows what problems they will have. I would suggest staying away from Traverse, Silverado's and some Buicks all doing the same noise according to the internet and other customers. I would think GM Chevy has had almost an entire year to solve this problem. read more

Over 2 months for body repair! Paint work is amatuer at best. Lines gaps are all over poor job working parts to be in line. Pick up car and does not start! Killed battery while there, warning lights light up all over dash! Insurance recommended the location. If your insurance suggests it! Run dont walk! Run away fast and find another place fast!!!!! read more

My wife brought our truck in for a routine oil change service. There were some issues that she has expressed. I contacted the Service Director and he quickly fixed the situation promptly and professionally. read more

Austin Sales rep was amazing really personal experience and went above and beyond to help fit my needs if you need help he's your guy. Very friendly helpful and engaging polite and respectful. Thanks Austin-----------April read more

Purchased a brand new Chevy Silverado that had an underlying issue that caused cylinder 4 to continuously miss fire they repaired it three times and said it was good each time. I still have the problem so they never really fixed it and pushed it till I was out of warranty. This is not what I would expect from Chevy or this dealer ship. read more

The manager in auto buying department needs to be fired. She's lazy , rude and incompetent. Her staff are the complete opposite. She and she alone lost me as a customer. read more

If I could give zero stars, I would. I brought my car here for service only because Grieco in Delray (which is FAR superior) had their transmission specialist out. Biggest mistake. This dealership has been nothing but an inconvenience from start to finish. First, my car was in service for three months with no loaner provided and no updates on when my part would be in or an ETA on anything. I had to constantly call myself just to get an update, and no one answers the phones- including the manager. Sometimes the parts department would give me better feedback than my own service advisor, Scott. At one point, Scott even gave me the wrong update for someone else's car getting a new transmission, then later told me, "Oh yeah, no, that wasn't yours. Yours isn't going to be done until the end of the week." Completely unprofessional. Then, when they finally returned my car, it had mold growing inside of it-something that should have been caught if they had any kind of quality control. Instead of taking responsibility, they lied to corporate, claiming I gave them my car with mold and that it was filled with "personal items," which is completely false. My service advisor, Scott, took pictures of my car before it was turned over, and I would hope he would have said something if mold was present at that time. But of course, they refuse to take any accountability. Instead, they dismissed my concerns, tried to downplay the mold as just "dirt," which makes no sense because none of my other seats had any "dirt"-only the one with mold. They also repeatedly failed to clean my vehicle properly-I had to send it back three times because they kept overlooking mold on my passenger seat. To clean the mold they were also just wiping it down just to make me "feel better". To make matters worse, the service manager, Robert, was completely dismissive of how serious this issue was, even after I explained that it was affecting my health. Same with my service advisor Scott. Instead of addressing the problem, they made me fight to have my cabin air filter changed, despite the fact that it was clearly contaminated due to their negligence. It had a smell when I turned on my AC which is why I was worried. When I questioned why I had to pay for it, Scott had the audacity to tell me that they aren't responsible for anything that happens to my car while it's in their care-saying, "so we're on the same page." That is an absolutely unacceptable stance for a service department to take. On top of that, the quality control here is nonexistent. Not only did they return my car with mold, but they didn't even bother to properly snap in or secure the sides of my front panels. But honestly, why waste my breath bringing it up to them? If they don't care about mold affecting my health, they definitely don't care about something like that. They only care about your car if it's a corvette or camaro! You JUST might get a nice parking spot with a cone :) The lack of professionalism, accountability, and customer care here is shocking. Save yourself the headache and just go to Grieco in Delray-they actually care about their customers and provide far better service. I will NEVER return to this dealership, and I'm reporting my experience to corporate and even higher up to whomever since they clearly don't take these matters seriously. DO NOT bring your car here unless you want nothing but stress and disappointment. read more

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Es la peor experiencia de mi vida como comprador, yo como cliente trabajador y de muy buena fe acudí a comprar un vehículo el cual fue maquillado y entregado a mi persona con la intención de estafarme y luego de haber reclamado en más de 15 días diferentes no obtuve respuesta alguna solo me esquivaron entre ellos están Orius Gedeon (vendedor) y Richie (manager de ventas de carros usados) los cuales hago responsables de su intención de ESTAFARME. ------------- - It is the worst experience of my life as a buyer, I as a hardworking customer and in very good faith I went to buy a vehicle which was made up and delivered to my person with the intention of scamming me and after having claimed in more than 15 different days I did not get any answer they only dodged me among them are Orius Gedeon (seller) and Richie (used car sales manager) whom I hold responsible for their intention to SCAM ME read more

AutoNation Chevrolet Greenacres - Luego de recoger la camioneta en servicio me la devuelven sin el problema resuelto y con el check injection encendido - Car Dealers Near Me - Greenacres, Florida

I bought a 2019 Silverado ld with a "120" point inspection had to bring it in for multiple service things then brought it in for a concerning noise. They noted the noise, but never fix the problem. Still trying to deal with it and waiting for a call have sales people dodging me overall bad experience when buying a $30,000 truck read more

i am retired law enforcement. the managers at this dealership lied to me when i traded in a truck worth 40k. they scammed me. do not buy here. the worse dealership experience ever. talking to joe the manager was useless. do not buy here. read more

So these people are doing something illegal under the federal trade commission, they lie to everyone, they tell u a price and when u get there is completely different, they clearly told us 0 due at signing and 0 down and there is a call recording proving that, Diego and Fermin they are horrible they don't even try to help you or anything, Diego was the one who lied to us, and fermin completely backed him up and he hid him so we wouldn't see him, Fermin is the sales manager only apologized, he didn't even try to solve anything and he didn't want to hear the recordings, We talked with Diego multiple times, and he basically said the deal was done and that it would be 329, when we got there it was about 450 or almost 4000 due at signing, they even gave us the vin and pictures of the car, I hope this review helps peolpe not to fall under their lies, because they are doing somethung really illegal read more

slow slow slow it took over 3 hours to buy a car - I fnally said iam walking out. Employees were not helpful - You can do better than buying from autonaion. never again. read more

Had some service done on my vehicle, and unfortunately, I had to bring the vehicle back to the dealership to have them complete the service that should've been done before they returned the vehicle and told me it was ready to go when in fact it wasn't!. I now wonder if I actually got the service that I paid for considering that they didn't complete the work that I was told was completed! read more

these clowns make you pay $200 to "look" at it then give you a $3k quote (non dealer is half that) and take your money. Chris my advisor is like a robot. Could care less. What a scam read more

Representative was very nice. Agreed on price. Went to deliver car and they made me wait over 3 hours before they finally were able to do anything and undo this is normal read more

Worst Chevrolet dealership around, took my car in and it sat at the dealership for months without them even looking at it. Called them frequently and they kept saying they haven't gotten around to looking at it finally after months and getting it back they still couldn't diagnose the problem. They are extremely unprofessional and I will never be returning again. read more

Last Saturday April 12, 2025 I brought our two cars for service 2021 Camaro and 2024 Trax.(we had oil & filter changed, Transmission fluid changed air filters And My Camaro had a soft recal also done. Chris Primbas Assistant Service Manager isle 3 Chris handled the scheduling of both cars, so efficiently that we were in and out a little over 3 hours. Chris has always been very professional, very detailed in explaining what services entails, he even goes into that next service call. Chris, is a gentlemen, very kind and considerate. And as my wife wanted me to Add, He has a wonderful personality, very polite and kind.Chris as a human being is a Credit to Humanity..Thank you Chris for all your help and kindness. Sincerely, Richard Basile read more

Some things never change, 2.5 stars is to many. In 2017 when I bought my new ZL1 it was one of the 10% of ZL1's that had supercharger failures from the factory. There was power problems but the svc mgr, Ron or Rob was his name told me about redline motorsports that did work for other customers. His words of they'll "wake it up" seemed so lame that a 650hp car would need to be "woke up".after many attempts for them to fix my car they said all's in spec. Redline charged it for me several times and the power lasted only 7-10 days?!? A cousin worked at Cadillac and actually Chevy had a svc bulliton for this exact problem and I gave the info to my "service advisor", who brought it to Rob and his reaction wasn't that he'd fix my car, nonono, it was "where did you get this?" On the last attempt to get this stooge to fix the supercharger, the svc bulliton showed the easy fix as only a weld was needed... 9 days was the 4th time and I was told the car was modified and there were no leaks?!?! They put the dye in the radiator, oblivious the supercharger had an intercooler!!!! The LT4 was the top motor in '17 and they didn't even know the thing took 10qts of Mobile 1 as their incompetent idiots put only 8.5, 3 seperate times!! Replacing the supercharger with a 2.9L whipple was a $8000+ bill I never should've deal with as this was obviously something Chevy knew of and an easy fix, but they chose to screw me and I'd NEVER have anything to do with them again. IGNORANCE, INCOMPETENT IDIOCY is these lying SOB's specialty because fixing cars they sell isn't. Mind blowing incompetence, it STILL makes my blood boil. read more

God!!! If you have the option buy from anywhere else! They make you waste half your day while they fill out paper work! No sense in urgent

Jane Brock is so amazing! Highly recommend her if you are looking to sell your car! Thank you Jane for assisting me!!!

My experience was totally negative. I purchased my 2025 Trax Truck there and paid cash for it. They treated me like trash,my Service Representative attitude was terrible. He said it would cost $175 for them to wash off my truck and vacuum. He also charged me over $400 for a tire. I checked around there wasn't a tire in the general area that cost that charged that much for a tire. He told me that he could charge what he desired, therefore he billed me the higher price. He is not a Customer Service person and shouldn't be in that position. I will let all the people I know, not to go to Greenacres Autonation. Also, I will as soon as possible be getting rid of my truck. I no longer will drive a Chevy under no terms. I spoke to a Rob, and his attitude was jacked up. He wasn't listening either. He was supposed to call me back to until this moment I haven't heard back from him. That's the way Customer Service is handled there read more

To all customers that look at Chevy dealers will not honor your engine warranty due to a recall on your flywheel of your engine all Chevy trucks will see and then the Chevy dealer would try not to fix it. I had to go to hoops and get a lawyer just to get my new truck 2024 fixed because they did not want to fix it or honor their warranty. They're the worst company ever these guys here are crook your truck to Lake W read more

Since I can't leave a ZERO star review. I arrived here at 7am for my appointment and the guy told me it was going to take at least an hour for diagnostic for the air filter. It is currently 12:11pm and I had to walked back outside to asked for an update since no one is telling me anything, that was an hour and I'm still waiting for them to finish diagnostic. I will not be coming back to this location for services since they take forever. read more

Our 2017 SS camaro was completely destroyed due to Autonation doing a oil pan gasket, they forgot to add oil after job was completed, we made it 2 blocks before it shut off, checked dip stick no oil, needless to say that Autonation didn't want to own up to it and now we are out $35k for new motor and parts. Please stay away from this place. Pictures are showing the carnage of having lack of oil. Bits and pieces of rods, pistons, oil pan and engine block. read more

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Made an appointment to have a malfunctioning part changed. Showed up to the appointment and they sent me home because it was back ordered. Cristian said he'd call me when it was in. Never called me. I called a few months later to see if it was in and the lady making the appointments asked me if it was in. I told her that's why I'm calling, I don't work there. She told me to call before coming to the appointment to see if they "have their act together." I showed up for my next appointment for 3:30 and Christopher's sign says "be back at 4:00." Luckily someone else saw me waiting and helped me after waiting for 45 minutes. Appointment will still take hour and a half. Not sure what's going on here but I've never had a good experience here. I highly suggest trying elsewhere. I will definitely be scheduling future appointments at the north Chevy location. It's been over 2 hours and Chris called me to ask what was wrong with my car and said it will take another 45 min. He said he didn't know why they scheduled it so late. Every time I asked the appointment scheduler if I could get a rental, she said it was up to the guy I leave the car with. Absolutely terrible. read more

I am very unpleased with the service team at this location! Not only did they diagnose my car wrong, I paid for them diagnose my car and they failed to tell me what the real problem is. They went on to fix $1300 worth of parts that wasn't even apart of the problem. They told me my coolant problem was an External leak but in reality it's going internal and screwing my car and now I'm down $1300! I would NOT recommend taking your car to the service team as they can't correctly diagnose an issue! read more

A week ago I scheduled an oil change for this morning at 7:00. I arrived 20 minutes early and waited until 7:10 for the late arriving service man to arrive. At that point he told me that the car behind me was scheduled with him and I was going to wait or go into another line. He also said, or you can wait I will get you when I can. Well, I left and will never use this dealership again. read more

Will not be back to buy a car from this location. Was surprised when the general manager called to lecture me because I did not leave a favorable survey of my experience. read more

So they send me an email saying my car has transmission issues and that it's covered by the warranty. When I show up they say I'll have to pay $110 for the diagnostic if it's not covered which I had no choice to pay since I needed to know if it was covered or not. First of all the guy looks at the car and tells me I need tires, so I say I'm just here for what the warranty covers, in my opinion he realized he wasn't gonna get money from me so his whole attitude changed and started being rude. I left the car there and went home. He calls me later and says it was the throttle body that needed to get cleaned plus air filter and some other stuff which had nothing to do with the transmission they sent the email about, and it wasn't under warranty so I'd have to pay $400. I asked him why did they send me an email saying it was the transmission then when they evidently didn't know. The guy says that was the error that came up and try to put the blame on me saying you have to replace the air filter and keep the car clean so it runs good, which had nothing to do with my question to begin with and like I said he seemed annoyed by the fact he wasn't gonna get money from me. Lastly I go pick up my car and I get more attitude from the guy he doesn't even acknowledge me when I'm there even though he knows who I am. The guy that I saw is Rob Schwartz but apparently looking at other reviews he's not the only bad rep in there since the reviews are terrible at this place. In conclusion if you live around the area and you need to go to the chevy dealer I'd recommend driving a little bit farther and go to another dealership for a better experience read more

AutoNation Chevrolet Greenacres - Should've looked at the reviews, this place is terrible - Car Dealers Near Me - Greenacres, Florida

they might be good at selling cars, but avoid their service center. I had a diesel exhaust Fluid reservoir That went bad twice in 8 months because they didn't take the time to check corrosion on the connector - cost me $3500.00 that could have been avoided - also have had negative experiences with other repairs - will not be returning To this business anymore read more

SELLERS AND BUYERS BEWARE For those looking to sell their automobiles directly, please be cautious of the initial offer provided. To ensure accuracy, I provided the vehicle identification number (VIN) so that all relevant information about the vehicle could be obtained. After receiving an email with an offer of $15,500, minus a $500 deduction for a CARFAX report, I spoke with an associate over the phone. Waited the entire day, and made an appointment for the following morning. They had ample time, the entire day and the following morning, to conduct their due diligence on the vehicle. However, after traveling from Fort Pierce, FL 34982 to Green Acres, FL with the truck and a return vehicle, they reduced the offer by $2,000. The initial offer appeared to be a tactic to entice us to their location, only to then claim that the vehicle had been involved in an accident. Despite having the complete CARFAX report, which indicated minor damage that had been cosmetically repainted, they used this as a reason for the reduced offer. While I understand the concept of some variance in the offer, it should have been an increase considering the actual mileage thousands lower than what I had initially provided. The truck is in excellent condition, and they had all the necessary information in advance to properly assess the vehicle. Unfortunately, they chose to waste our time and we incurred unnecessary fuel expenses. I couldn't help but Laugh as the offer was a joke we walked away with three people following saying let me explain...I gave them a minute until They explained the dealership would only be making $500 on the resale. Oh, Come on do they think people are stupid? They were making money $$$ on the deal even at a $15,000 selling price read more

AutoNation Chevrolet Greenacres - Emails - Car Dealers Near Me - Greenacres, Florida