This is the greatest place to rent a car from! If you are a small business super fan, like me, then…read moreyou should consider this car rental Company. Marco and his team are so kind and accommodating. I especially love that they are open seven days a week. They have an excellent selection of cars and if you fall in love with a car you rent, you might be able to buy it. The prices are reasonable and competitive for weekly rentals. The last time we rented a car, we were in a bit of a hurry. Marco took all of our information in advance. He had the paperwork all ready to go when we got there. All we had to do was sign, provide a credit card, and take off. It was a great experience. Thanks Marco!

Excellent customer service, late model cars,daily weekly and monthly pricing available. Feels like…read morea small family business, which it is. I'd give six stars if I could.

Sam was so helpful! I was very irritated with the airport location. And he made this much easierread more

No answer on any of the phones. Experiences when I rent if I can get in contact with somebody.read more

Worst experience two times in a row. Figured first time was a mistake. Had 6 missed calls while I…read morewas on my way to pick up the car and was told they gave it away within 5min of my reservation time. One time it's a fluke, but now I'm out a lot of money with last minute Ubers, and owners could care less. I should've looked at these reviews before renting. Lesson learned!

We were there to rent a car on Monday, December 9 , 2025 at 8:30pm. They had more than 20 customers…read moreand one agent. We waited for two hours. It was the worst rental car experience in our forty year experience. Next time, we will take a ride share to our home and rent a car near our home. To be so understaffed is inexcusable. To top it off, there was a long delay to leave the facility in our rental car. The gatekeeper said that their system was down. The only surprise was that they have a system. Before I wrote this review, I wrote to Avis with this information, They sent me a boilerplate apology, but I saw no actual investigation of that evening's events and no assurance that they would improve their performance. Therefore, I thought it was important for the public to know what they are walking into.

Horrible place to rent a car. Customer service is so bad I couldn't believe it, when I asked to…read morespeak to a manager it was only worse. And don't get me started on the owner of the company Sal. Total nut job. Don't waste your time and hard earned money.

Worst experience ever. This place needs to go out of business. Bad (and racist) customer service,…read moremechanical problems with the vehicle, hidden charges... I'm thoroughly disgusted with this company. Never again. Highly recommend going elsewhere if you don't want to be charged hundreds of extra dollars and then called a racial slur when you call to ask about the extra charges!

I had multiple checked bags that I was carrying, and immediately there was a customer service…read morerepresentative at the national car rental. She came running over and was very kind enough to help me push one of my checked bags and essentially upgraded me to any vehicle in the lot. And specifically, she put me in a very nice luxury BMW SUV and helped me move everything into the back of the SUV. Just overall great customer service and really appreciative of the help that I got considering a long day of travel and some unfortunate events that prevented the rest of my family from traveling with me. So this certainly brightened my day after arriving in Florida.

I arrived their "emerald aisle" as planned (and had reserved) late last night to find no cars, many…read moreangry customers, and one employee not sure what to do. This is the busy season, I get it. But that should be no excuse for such poor logistical planning. Terrible!

5 STARS!! I'd give more if I could! I'm reading some of these reviews, and I don't believe they…read morecould be for the same outstanding Ace Rent A Car in West Palm Beach that we went to. Everyone was so kind that my wife and I both looked at each other in disbelief. We rent cars a lot, and it seems that horrible customer service is the norm, but not here. Mike and his daughter were friendly and accommodating, even the shuttle drivers to and from the airport were great! I don't think the negative experiences in the other reviews (I notice none of them are recent) were the fault of the agency, if the versions of the stories are even accurate. We booked through Orbitz and had ZERO issues, but I believe 3rd-party reservations limit what can be done at the counter. Still, we were told at pick-up that there was a 1-hr grace period for drop-off before it becomes another day of rental. For us, that would be an extra $55. We hoped the grace period would suffice, but ended up having to extend our reservation 2.5 hours beyond the grace period, knowing we'd have to eat the $55. At drop-off, I asked if there was anything they could do, and they were able to switch it to an hourly extension instead of a full day, so it was only $27 extra. So we strolled out of there with a renewed faith in humanity, and wonder if the bad reviews were actually for a different agency (I know that happens a lot).

Imagine this place deserves no stars... So, imagine you use…read morea certain car rental place a handful of times. They were never particularly good at customer service. But, you know, these days, blah, blah, blah. But now you use these guys again and a few days before your date, you realize that the time is wrong, so you call the place and wait for ALL the prompts to make sure to talk to someone at the location and when you tell this gentleman the situation, he assures you that the appointment time is fine and he will arrange for the change. Now, imagine you get a text message and are asked to share insurance information with a third party on their behalf. And you comply. Fast forward, you are on the plane, halfway to your destination and you get a voicemail that the rental company cannot accommodate your rental time, of 10:30, can you come in at 12:30 instead? So, you call them and tell them that will be fine. You will be there between 12:30-1:00. Then, you call the company when you have your bags and are on the shuttle. When you get there, they tell you they have canceled your reservation because you're late. Really? The only "accommodation " they can give you is a new reservation at a MUCH higher rate. This company is run by a bunch of poorly trained baboons and I will never use them again!

Horrible service, I called and spoke to them five times prior to arriving to pick up my car they…read morehad me wait an hour telling me they were bringing me a car to the location I was that that I had requested and then an hour and a half later they told me that they don't have any cars after taking a cab 30 minutes to their's location where I waited an hour and a half for them to arrive to tell me they don't have any cars they also told me information such as the insurance included prices and how long you have to get the car for to get insurance and upon arrival and speaking to them they tell you that they do not include insurance unless you get the card by the week

From the owner: Econo rent-a-car is your #1 spot for discount auto rental in lantana Floridaread more

I found this in need for a rental car because my car was involved in a car crash…read more I am pleased to give this review mainly for Ketsia, the sales agent who attended me when i picked up the car. She is ver nice, and professional. Ps i love also Sixt marketing and look.

Rented car from these people , pick was quick and easy. Counter person was new but went relatively…read moreeasy and simple as I had already paid. Trouble was in return, guy didn't want to help and finally came over and started looking at car. Walked around it and told me I was responsible for a ding in door . I explained to him that I had a video of the car prior to renting and that that was there before I left, and I had a video to prove it. He explained they still may want you to pay, but just send them the video. This is a ridiculous procedure, if I didn't take video, someone would have been charged for the damage on this car, luckily, I covered my ass, but the next person may not. Very sad. Sixt needs to come up with a better plan on renting cars and not charging or threatening to charge innocent people of damage they didn't do.