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    AutoNation Ford Wolfchase

    2.9 (124 reviews)
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    Updated 1 month ago

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    New 2024 mustang GT

    My family and I have been purchasing vehicles from Autonation Ford Wolfchase for years! This dealership is very willing to work with consumers needs. They want to sell vehicles and they follow through on what they say. Definitely a great place to purchase a new or pre-owned vehicle. I just purchased a new 2024 grabber blue mustang GT. The process couldn't have been easier. I was in and out in just a couple hours and I am very happy with my purchase. They have even followed up a few times to make sure that everything is going great. It's hard to find people that care about consumers now days and this place is the exception! Christopher Templeton is a great car salesman and will give it to you straight. He's not going to tell you something just to get a sale. Great guy and I will definitely be working with him again in the future. Jeff Smith is the GM here and he personally called me to make sure I was happy with my purchase. Overall it was a wonderful experience! 100% recommend!!

    Free donuts and coffee in waiting room

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    6 years ago

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    2 months ago

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    2 years ago

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    4 months ago

    They will overcharge you for oil changes, and it takes you going back and forth before they correct the issue.

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    5 months ago

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    3 years ago

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    2 years ago

    Actually shocked at the service department!! Had an amazing experience! Yay keep up the good work y'all

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    2 years ago

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    Ask the Community - AutoNation Ford Wolfchase

    Review Highlights - AutoNation Ford Wolfchase

    I had been dreading the process of looking for a car but a friend recommended AutoNation Ford and referred me to Alan Muntz.

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    Wolfchase Honda

    Wolfchase Honda

    (109 reviews)

    Kudos to Martavion at Wolfchase Honda…read more He and Abdul, the Service Manager, have shown nothing but patience and professionalism with me. The service manager (Abdul) came out personally to greet customers, and when I shared my concerns, he made sure I was fully taken care of. I've been calling because I was still having issues with my brakes, and not once did they become impatient with me. They always returned my calls when I left voicemails and made sure my concerns were addressed. Hopefully everything is finally resolved and I won't have to bother them anymore about this issue If you're looking for great service, go see Martavion at Wolfchase Honda and tell him Celia sent you! Thanks again, Tay and Abdul!

    This is a dishonest dealership with Bait-and-Switch Pricing…read more I recently attempted to purchase my mom a vehicle from this dealership and was completely disappointed by their dishonest sales tactics. They advertised a 2025 Honda Accord Hybrid online with an Internet Price of $35,410--including a listed dealer discount--but when I got to the dealership, they claimed the price was $36,925, conveniently ignoring their own advertised discount. This is a classic bait-and-switch move to lure in customers with lower prices only to push a higher price once you're there. Even when I showed them proof of the online price, they were unwilling to honor it, offering no reasonable explanation. If you value transparency and honesty, I would strongly recommend taking your business elsewhere. There are plenty of dealerships that won't waste your time with misleading advertising. Listed below are the salesmen that I spoke with: *Salesman: Jerry Hughes *Manager: Tim McCray UPDATE: As an update, we purchased the exact same car from SOUTHAVEN HONDA and had a much better experience. We were in and out in just over an hour. The team was professional, fair and more than willing to negotiate. The car was listed at $36K and we purchased it for 33K. Take your business to Southaven Honda and ask for Clayton. You will get a GREAT deal!

    Wolfchase Nissan - inside Showroom

    Wolfchase Nissan

    (50 reviews)

    We can't say enough good about our car buying experience at Wolfchase Nissan. Everyone we came in…read morecontact with was friendly, polite & professional whether they were a part of our sales team or not. Needless to say we appreciate our team which consisted of Jeri Winston, Darrell Smith, Booker T. Johnson & Claude Bradley for all of their help during the whole process. We called ahead to see if our Murano was still available & sent them our info on the way. They had everything in order & made it one of the most pleasurable buying experiences we've ever had. We enjoyed meeting these folks & would highly recommend you check with Darrell Smith in Sales when you get ready to buy your next vehicle. Thank you all, Wayne & Rita

    Had a new engine put in many months ago. I have had to bring my car back 4 times due to sensors…read moregoing crazy and the car trying to lose power and stall. They have terrible communication (none really). My experience spans over MONTHS. They have had my car off and on forever now. I have had it for a total of 4 days in that time period (first drop off end of summer. 2nd time October 28, it is now Dec1). Since the first trip this has been my experience. And I have only had the car two and a half years. 1st time - kept it 14 days, said they could not get it to act up, had me pick it up. 2nd time said they could not find an issue and wanted me to pick it up, after 21 days and me TRYING to contact anyone, I FINALLY got to speak with the GM. I let him know they eventually were to replace my transmission under warranty. They gave me a completion date, no phone call. My husband had to drive there and look someone in the eye to get an answer. All the parts did not come in and we were NEVER told. We expected to pick our car up on Wednesday, this was Thursday. They asked my husband to bring in his key fob. He had to ask why, they guy said to reprogram it. My husband again asked why, that is when they told him they lost my key fob! We were finally contacted on the following Thursday it was ready. THIS IS AFTER 22 DAYS. Drove it 4 days and it did the exact thing I had originally brought it in for. Brought it back the following Monday. The GM drove it himself a total of 100 miles. It acted out for him and a mechanic who was with him. They determined it was a sensor issue that needed to be "adjusted'. I got the car back on the following Saturday for it to act up by that afternoon!!! We just dropped it off this morning at 6:30 for the FOURTH time. This is getting old; I need my car. We have owned 5 Nissans and never had this kind of issue. I am now really not even wanting it anymore because I am concerned it will NEVER be repaired correctly. We paid it off early. I am sooooooo upset. I am so done! I cannot afford another car. This was supposed to be my retirement car.

    Wolfchase AutoFirst

    Wolfchase AutoFirst

    (6 reviews)

    Purchased a used truck from this dealer in Feb. of this year. Did not get the extended warranty…read morealthough it was pushed hard. Drove the truck home, less that 10 miles, parked it and went out of town for a week. Wife called to tell me something was leaking from under the truck. Called the sales person who got me in touch with the sales manager who told me I did not purchase the warranty and was out of luck. I blew up and threatened a lawsuit and was put through to his manager who was more personable and asked me to bring the truck in when I returned which I did. Was told they checked it out and it was residual oil from the oil change. i had already taken it to my mechanic and knew what the problem was. I payed $300 to have the radiator hose replaced. Will not use this dealer again, will not recommend. If you need a car go elsewhere. Jerry Helms

    Looked at a car Saturday night on the used lot for our son, first the salesman couldn't find the…read morecar in their inventory or the price even though we were standing there looking at it. He didn't know the price and had to ask the sales manager. The sales manager was RUDE!! The sales manager acted very pissed that we wanted to know the price. (It was closing time for them and they made it known) He finally quoted us a price and we said we'd be back the next day to look at it and drive. Much to our surprise, the price went up $3000 from the night before!! Who does business like that??? Note to self: we won't buy there or be back!

    Wolfchase Hyundai - A real standout car - 2024 Hyundai Kona

    Wolfchase Hyundai

    (4 reviews)

    Picture this: I'm trying to buy this amazing Neon Kona from another dealership in New York and they…read moresell it the morning they said they would follow up with me to process the purchase. Devastated. Angry. Resilient. I call Wolfchase since I saw they also had one and it had relatively low miles. The lucky guy to pick up the phone: Shad. He could hear in my voice my frustration, and I explain what happened and tell him I want this Kona but I live in Phoenix - can he help? Well turns out he can & did. He made sure to calm me down and walk me through the process and ensure a smooth purchase. There were a few hiccups (to be expected since I'm an out of state buyer doing all of this virtually) but he always communicated clearly and effectively and I got my car! It's a beauty and I am beyond thrilled. Dealerships can be intimidating and challenging, but Wolfchase Hyundai and more specifically Shad blew my mind with their 'above and beyond' guest service. Thank you Shad & Wolfchase Hyundai!

    I HIGHLY RECOMMEND YOU THINK TWICE BEFORE BUYING FROM HYUNDAI WOLFCHASE!!!…read more I was going to be quiet about the matter and continue a passive attitude towards the situation, but we are still running into issues regarding the service this place provides. My wife and I decided to look around just to get an idea of what was available. We were not really looking to buy that, especially since we had plans for our 1-year anniversary, but we were open-minded if the deal was good. After looking around and talking with a representative (won't say his name because I'm not entirely sure if he's the cause), we came across a 2017 Santa Fe that was within our budget, and when we asked for the soft numbers to get an idea of what everything would look like, we decided we were ready to seal the deal. The first issue was that it took them 4 hours to do. Secondly, they wanted to only offer $1000 for my trade-in. My trade was a 2013 Ram 1500 crew cab with about 140k miles. I still owed about $12k on the truck, and the radio and electronic speedometer weren't working, but it was running fine as our everyday driver. I expected to at least get $5k out of it. Once we told them to run the hard credit checks and give us the real numbers, we didn't hear from them for another 3 hours. Then, when we heard from them, they tried to sell us a completely different car. Then tried to play it off like we got a better deal since it was 0% APR, but the monthly payment was going to be $400 more than the original car we inquired about. I then had to speak with the broker to see why in the world this was happening and why no one was giving us any answers. He tried to blow everything off like it was fine, and that we were informed the whole time. Only then did he say that if I forked over another $1000 as a down payment (granted, I had already offered $9k), they could give me $4k for the truck and secure a deal for the original car we wanted, but without any warranty on the vehicle. We decided to go through with the deal, especially after spending more than 8 hours there with our twin babies. Fast forward 2 weeks, and we get message after message about the payoff price for our trade-in and our cosigner's address, even though we gave them all that information when we bought the vehicle. It took them another 3 weeks after this to actually pay off the trade-in. Fast forward 2 months since we bought the car, and we are now finding out that they ran the credit not once, not twice, but SIX times. When we called them to ask about this, we were told to just dispute with the credit bureaus. NEEDLESS TO SAY, I WARN EVERYONE HERE TO STAY FAR AWAY FROM HERE. I will not be buying from here again, and I've informed all family and friends not to come here either. If you do come here, I would suggest only speaking with the Asian man, who I believe is a manager. I can't remember his name, but he was the only person in this whole ordeal who had any customer service etiquette and was friendly and pleasant to speak with.

    AutoNation Ford Wolfchase - car_dealers - Updated May 2026

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