This is my go to oil change location. They're always prompt and friendly. Justin took care of my…read morecar today and he was just great! Friendly and professional. I'll be back in 5000 miles!

This location would not honor the coupon that corporate provided and charged extra for oil…read more They tell you anything over 5 quarts is extra and of course my car needs. 5.9 quarts. Anything to scam a customer. Manager Austin just blames corporate. I would not recommend this location at all unless you want to be ripped off.

Being new to the area, I wasn't sure where to take my 12-year-old Audi. I'm so glad that I found…read morethis place. Great service and communication. I'm happy to have found what seems to be an honest and reputable car repair shop that specializes in German vehicles.

Cool people but god awful prices. Was charged $600 for them to change a coolant hose, heater hose,…read morefill the coolant, and run a pressure test. Changed the thermostat myself before they could charge me $300+ just to order and change the part all in all I should have done the job myself and save the time and money. Also the additional $435 charge on my bill was "book time" which I understand but that rate is crazy.

I've had such a great experience! They're always on time, super reliable, and incredibly kind. As a…read morebusy mom, the convenience of having a mechanic come to my house is everything. They work quickly and efficiently and really know what they're doing--whether it's a major issue or routine maintenance. Definitely my go-to!

$180/labor rate yet unlicensed.. - cuts corners…read more - doesn't follow up on the overall task. - prefers charging for diagnostic fee than actually repairing the car.. my experience was very vague to say the least. - mechanic claims he doesnt charge $180/hour but thats what he charged my sister that lives in St pete... I'd stay away man.

This place is great. Better prices. Good work good employees and get fluids topped off Everytime…read more Wouldn't go anywhere else.

This place deserves 0 stars and I highly recommend nobody using them for any service to your car…read moreunless you want the issue to worsen. For one, they don't know how to tighten bolts on oil pans and will leave your undercarriage covered in oil. Secondly, they'll lie right to your face and tell you some nonsense lie that has nothing to do with the issue because they can't own up to their mistakes. Went to get the bolt tightened on the oil pan that they left loose and they still didn't tighten it all the way. On top of that, they didn't top off our oil and put a filter in that we didn't need only to jam it into position causing more issues. Horrible service, I don't see how theyre up and running honestly.

Very quick and the guys were super kind! Very helpful and did the best for my car. Jared is very…read moreprofessional and will be real with you. Worth it to have them look under the hood.

They are very friendly professional and Efficient…read more I would return again My service was fast

This is the only pep boys location I've ever been to. I am typically a very do it myself type when…read moreit comes to maintenance and repairs on my vehicles. However given life being busy I don't always have time. I have a hard time trusting businesses with my property, so I was hesitant to use a larger brand like pep boys. Let me be the first to say, I'm so glad I did. The staff at the south Lakeland location always care and always answer my questions throughly or explain what's needed or not. I haven't had to use their services for anything but elected things such as oil changes, tire installation and repair, exhaust installation and some other tire related items but each time their efficiency and pricing has pleasantly surprised me. To mention a few employees by name that have been awesome. John, Josh and Mike. I appreciate you all and without a doubt will not hesitate to visit again in the future as well as recommend your location. Ray with the Red RX8 and White F150

June 27, 2026 - went to pep boys and had brakes and rotors replaced all the way around. The very…read morenext morning, I get the yellow parking brake light with a yellow wrench below it all while my parking brake light was flashing red. I take it back to pep boys and was told that my actuator was bad. They took my actuator off and said that it was safe to drive but I couldn't use the parking brake. This was while we wait for the new actuator to come in. Fast forward to today July 11, 2026- I pay for the actuator to be replaced $303 after spending $1,100 for the brakes and rotors. Get back into my 2021 Chevy Silverado RST and the yellow parking brake light is still on with the yellow wrench below it. I go back inside to tell them that the light is still on and the assistant manager states that he didn't do any diagnostics and only made it so my truck was drivable. Then says that he can do diagnostics for ANOTHER $159! I just walked out. Screw those people. They suck! I went in with the lights on my dashboard on June 28, 2026 for brakes that THEY replaced and they didn't even fix the true issue. I will NEVER go back there and they won't get another penny from me. I would leave zero stars if I could.

horrible " Jim baker sold out " he is gone " no more " new gang now using Mr baker good reputation…read more"" my daughter has had car there for same problem 3 times "" never fixed "" another leak another 500$ then quote estimate " pick up car more money "" mechanic said to Me labor went up that week "" when Mr baker left so did the honesty integrity Christian "" owner looks Muslim would not tell me his real name "" no more Jim baker auto. ""

I brought the car in because I was told that I needed new front brake pads and did not want to pay…read morethe big bucks. I thought when I took my car in the first time they were great, but when I brought the car back because there was a grinding sound from the left front side, things went downhill. After 4 tries, the grinding was better but the brake pedal went almost to the floor. The guy that fixed the car was friendly at first but then things got really dark when I brought the car back. He said things like "this is what happens when you don't maintain your car, woman mechanics aren't any good, He hated his job and should just quit" etc. He talked down to me every step of the way, even though my brothers are mechanics, and I do maintain every car I have ever had. I understand how brakes are supposed to work. I ended up making a complaint to the state of Florida. The owner gave me my money back and said that he had lost a bunch of money. The thing is the brakes still are not the same as when I went in. This started in good faith. I was hoping to avoid a serious issue when I took it in. One of the times I was there I drove away with the hood open and the brake pedal almost to the floor. I had not opened the hood. This guy broke my brakes! I do not know how because they kept adding parts and said they were bleeding the brakes. Even getting my money back doesn't fix the issue of the brake pedal going to the floor before the car stops. The owner assures me the brakes work and I should not be concerned about my safety. Its true the prices are not bad but my brakes don't work like they did and I am worse off than before I went in. You decide if you wanna take this kind of chance with you and your families safety.

Fantastic Service! Chris is very responsive, friendly and professional. Problem solved within 2 hrs…read moreafter contact! Absolutely will recommend any and all who need assistance

From the owner: Servicing Lakeland all your mobile auto repair needs. Specializing in oil changes, brakes, and much…read moremore.