Friendly staff and quality work for the price. I've read that others may not agree. Complain about their service, etc., but I can only state that I've consistently experienced excellent service from this establishment. read more

Decent price for an express wash in Virginia, however, problems have been experienced in the past and persist to my latest visit that make that price a waste of money. I do not think I will be back. To begin, I have had issues with their loyalty reward card not accruing points toward a premium wash, but the below issues are more severe. The other day I had to run my vehicle through twice as there was soap and residue leftover from the first wash. Additionally the track that pulls vehicles through caught onto my wheel cover and loosened it to where it fell off during my drive away from the establishment. Both of these issues I have experienced on past visits. Upon inspecting my vehicle shortly after the two washes, there was still dirt and residue on the vehicle! I was not able to wax when I got home and will need to go to another car wash in the future. read more

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I am delighted with the results of Edwin's detailing of my Toyota Prius! He made my 13-year old vehicle look like new, inside and out, in just a few hours. When I made the appointment, the front desk manager was professional, patient, and kind. Edwin explained exactly what services are included in detailing (a lot!) My car sparkles; he buffed out scratches on the body, the carpets and floor mats are spotless, the tires shine, even the wheel wells and the interiors of the hood and trunk lid are shiny. My advice: take your vehicle to Edwin the Magician! read more

The outside of the car is pretty clean but I wish they did a better job on the inside For "platinum" option I would expect the inside cleaned better than this read more

Autospa Car Wash - Car Wash Near Me - Woodbridge, Virginia

Paid for the Platinum wash. Water was not sudsy. They did not spray or scrub my wheels like they used to do. Staff that dried off the vehicle had an attitude when I pointed out they had missed sections on both sides. Had to re-clean my windows when I got home because of streaks. Not the place that I will go again! read more

BEWARE....DON'T GO TO THIS LOCATION OR ALLOW ANY OF YOUR LOVED ONES TO GO. The individuals at this location do very poor work, are very unprofessional, and unethical. They broke my mother's antenna on her jaguar and refused to replace it or give her compensation. In addition, recently, they locked her keys in the car and refused to drive her to her home to get a new set of keys (she is only 1.5 to 2 miles away). I pray they reap what they sow. read more

Haven't gotten any better after 7-years...Smdh never again. I got the $20 wash and they barely cleaned anything. Terrible will not waste my time ever coming back here. At least y'all could wipe down the inside or attempting to look like y'all want to clean. Glad I didn't give a tip...y'all not worth it! read more

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I used to give this car wash all my business, when I did not feel like washing my car myself, however I'm going to have to find a new car wash to give my business that is not so violent on my car. The brushes and mops they use need to be more gentle and are too violent causing my mirror cap to get broken and my front license plate mount to be ripped of my car. I spoke to the manager and she is not willing to help remedy the situation, nor aplogize or refund my car wash. She accused me that my car must be defective and already damaged and it's not their machines fault and that all she has the authority to do is leave a message to have the owner call me to discuss. It's been 5 days now and I have called back 3 time to have the owner, Pat, give me a call to discuss a solution but it's clear he has no intention to try and make things right... If the owner reaches out to me with a solution, I will update my review. read more

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I have had very good experiences with Autospa. They have waxed,detailed, buffed out scratches, and restored my headlights. They do quality work for a good value. I have made an appointment each time and the person at the front desk is busy but always helpful and kind. read more

This place should not be allowed to operate. As many complaints and damage to vehicles on these reviews, there should be a class action suit. First time going here and last time. Left my 2024 vehicle with many scratches everywhere. And the supervisor was very dismissive claiming it was my fault not their's. Shame on these people. read more

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Great value. Friendly staff. Why would you ever get a gas station car wash when you could pick Autospa?

This is the worst car wash in Woodbridge, extremely poor customer service and management. Direction lights inside of car wash were broke, young male attendant was rude because I didn't see him point at the broken board (he was at a distance). "Manager" explained it away and gave her excuse that it was loud and therefore he had to talk loud, talking louder does not include being rude. We won't be back, well maybe when a new company takes over. read more

My car had a dent after carwash, if you have a new car please don't take it there. My fault for not paying attention to the reviews. read more

Autospa Car Wash - Don't take your car there, after carwash went around to clean some wet areas and noticed this dent. - Car Wash Near Me - Woodbridge, Virginia

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Full Detail. The quality was a subpar car wash. The value was, not worth the $8 car wash. If I could have given a zero, this review would be double zero to horrible. The car was shown in the dark. Then had the audacity to raise the price because the car is a 4 door not 2 door. They knew the car was a four door. This business is a Scam. They have no concept of what detailing is and false advertisement is against the law. Someone in the service inspection field should visit. Fair. Warning read more

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Got a carwash and the people who vacuum your car broke the seal off my door in the backseat. They didn't even say anything. If I didn't look in the backseat and see the seal myself broken off the door, I wouldn't have even known until I got home. It was not like that prior to going to the carwash. The Manager acted like it wasn't their fault and would not do anything about it except say she would let the owner know. Totally unacceptable. I'm hoping they do right by this and pay for the damage they caused my vehicle!! read more

Autospa Car Wash - The broken seal the employees at the carwash did. If they don't make this right, I will be getting an Attorney. - Car Wash Near Me - Woodbridge, Virginia

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No, I would not recommend this place at this point. I've tried to give them a chance twice now but had the same results on both visits. I purchased the Diamond wash, which includes tires and inside wipe down. I've attached pictures of the bad results. I know they had to have seen the residue still on outside driver door, tires, and back on trunk to bumper. The inside still had dust and dirt in the console area on inside door. These pictures make it look better than really is. Both times, I was in a hurry and tipped $10. No more! read more

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Paid for tire shine, didnt get tire shine. I am going to wash my car here again and give them another opportunity as I new to the area. They gotta manage better. read more

My car is never dirty, but I wash it twice or more weekly. Showing photos of missed spots is your choice, but them missed vacuumed photos are showing a lot of dirt in your car, which indicates to me you may need an interior detail, and to perhaps stop treating your car like a restaurant. FYI, if I'm paying $800 monthly for a car, I'll be damned if I treat it like my kitchen table. This is "my" two cents! read more

Been visiting this car wash for a number of years and getting just the $5 special on Tuesdays, which is the exterior wash only... My car needed vacuuming and the dash board was dusty along with my passenger side front window needing to be cleaned inside, so l got the $15 wash and cleaning inside... Sadly, after driving away, l noticed my dash board, along with my dirty passenger side window had not been touched.. It looked like only vacuuming had been done. They had 4 employees on duty and no customers when my car went thru, so being busy was not the problem... I paid $10 extra bucks but they did nothing...so...l will stick to the $5 wash special and clean my own windows and dash in the future... Lesson learned! read more

My truck was well vacuumed n shiny clean thank you ladies worked fast n good tip well deserved

You will see the staff on their phones while working. The attendant that sprays the cars before entering the car wash does not spray the cars well. The wash strips are mildewed and dirty. The car wash breaks down often and the line becomes long and I've had to go back through the car wash to get it cleaned. The bays are oily and dirty. It's a falling hazard so be very careful. There is trash falling out of the trash cans and trash can be seen all over the property. read more

Autospa Car Wash - Wash strips - Car Wash Near Me - Woodbridge, Virginia

The machine does not consistently function & chemicals are always off or out. You will not get what you paid for, All soaps, water and chemical are not always refilled or turned on. This may damage your paint. read more

I was there yesterday and saw some great care and compassion. A gentleman had come thru to get his car wash in a wheelchair. He was an amputee, missing a leg. The ladies were so kind to him. I don't know her name, but the African-American girl with very long braids went outside, got him and pushed his wheelchair back to his waiting car, maneuvering it around some very difficult turns so he could easily get back in his car. It was nice to see how much they cared for the man. It made my afternoon. read more

i think the spa had poor service and was a waste of money. i could've cleaned my car by myself for what i got. read more

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I was very happy with the exterior car wash. Whatever products they use are much better than any other drive through car wash I've used. They're pleasant. The cost is affordable. The only problem I had was having to clean the interior. The stalls and equipment are great. The only thing missing is someone to do it for me. Lol. I'm an older person and it's just too much for me to do. Tried to bribe my grandkids but you know kids these days. read more

$25 for a wash and vacuum and they don't even wipe down the dash...not even a swipe. I asked the young man outside if they could vacuum the cup holder and he said he didn't know he only works out back. Wow really. Disappointed read more

Autospa Car Wash - Dusty dash - Car Wash Near Me - Woodbridge, Virginia

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These ppl didn't even detail the car after the services know one even tried to do the detailing, just a bunch of ppl sitting around never using them again. read more

worst place ever stay away from this place I pay $50 to get my car wash and a quick hand wax they left like 3 bir poop they didn't clean and when I ask the manager about it name Carla she had all defensive and had a nasty attitude I told her they didn't do the vacuum and wipe in side the car she told me they will charge extra for wiping the bird poop 2 spots that was the reason why I took my car to get it wash I will never go back to that place Carla needs more training she is incapable to do her job. read more

Worst car wash ever Machine broken and then when I paid $35 for a partially washed outside, they would not even clean the inside of the car. Good luck finiding somone in charge as they don't care about one person's business. They just expect you to continue to stay in line for nothing. read more

don't think to go to this place they are rude so bad customer service. even after I canceled my contract they are still took money for my bank accounts for four month . when I ask them to refund my money the are not willing and think twice be for you give them your card or make contract. read more

Why is this place still open or under the same management team after SO many bad reviews? This place is stealing peoples money by advertising services that are included in packages and not doing them properly. We paid for the Diamond package on our pick up truck. When trying to speak to a manager about missed cleaning areas she had a terrible attitude and awful customer service. Blaming us for having high expectations for a $35 wash when we are just asking for them to do what we paid for (what is advertised on the package), nothing extra. The manager went as far as saying that us HISPANICS are problematic and that we expect too much for $35. She said if we wanted more, we should've paid for the detailing. What? How are these people getting away with this? Is anyone even monitoring these reviews and quality of this business? read more

Absolute WORST WORST WORST service I've ever experienced in my 32 years!! I've contacted the Better Business Bureau, the police dept, and a lawyer to deal with this place! I paid for the Diamond wash which includes the dash and cupholders. When I got the car back the dash was not wiped down and there was still gunk all over my cupholders and dash. So I went back thru for a re-do and they STILL didnt do it so I had to tell the girl wut it was I needed fixed and she looked at one picture and walked away before i was even done talking. So I walked up to her and said "excuse me but I wasnt done, theres more" and she just walked away from me again and completely ignored me. She fixed ONE thing then left. So I said whatever I'll just do it myself, but when I pulled out of their garage my tire pressure light was on so I got out and looked and my tire was completely flat!! So I parked and went BACK in for the 3rd time to let them know they popped my tire and the manager refused to accept responsibility for it saying theres no way to prove it. Um, my tire was at 100% when I pulled into ur wash and is now at 0 lbs of air when its pulled out but theres no way to prove it? What!? He continued to argue with me without giving a SHRED of sympathy or sorries and I said "im completely stranded in ur parking lot now" and he just threw his hands up and said "that's not my problem" and walked away. I had to sit in their parking lot waiting for roadside assistance balling my eyes out. All I wanted to do was get my car cleaned and this place turned my whole day upside down and didnt even care. They wouldnt even refund me the $35 I paid for the car wash that wasnt even done properly! I cannot believe the level of service at this place and pure heartlessness and disregard for other ppls property and life. A tire is not a cheap thing to just shrug off ur shoulders. I will be suing them for property damage, the cost of the wash, the cost of roadside assistance, the cost of a new tire, the amount of money I lost for not being able to work that night (I am a Lyft driver so was unable to drive), and for pain and suffering for the way they treated me. I told the manager I was contacting my lawyer and he'd be hearing from me again and he said "ok" as if it's no problem. Well let's see how much of a problem it isnt once ur business has been served. I will also be contacting the local news so they can spread awareness of this shit hole. Good job Autospa, u really nailed ur customer service today! read more

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Once again ... bad service, until today I have this membership. The person in charge is rude, the cleaning of the vehicle is fatal ... If you tell him that the vehicle is badly washed, they respond to you in a vulgar way. I do not recommend this car wash. it is awful read more

Autospa Car Wash - badly washed vehicle - Car Wash Near Me - Woodbridge, Virginia

Had my car wash here many times when I lived in. Woodbridge always had a great experience now that I live in Lord and I still come to this car wash but today a few minutes ago I had my car washed here and the experience was awful the attitude of the people in the booth behind the counter the ladies who drive your car all of it was awful. I'm thinking I need to find myself another place to get my car wash as this one seems to have gone the wrong direction. read more

Horrible service. Cannot even clean the windshield properly or wipe down all the wet spots! Manager blew me off and said I need to pay for a detail cleaning! I'm sorry, I thought cleaning the windshield and wiping all the water off was included in the $25 service. Guess not! Don't waste your money. read more

Requested/paid for Diamond pkg to include mats, however received very poor service. Had to inform 1st individual that I paid for mats and I had to take them out. They half dried and I had to tell them again of the pkg I paid for in order to have my dash/console half wiped (bug on dash and drips of coffee on console). If that wasn't enough I was told I had to return to the back of the car wash to retrieve my mats, which were still wet. I asked the guy to dry them and he stated he didn't have a towel. I told him to get the one they half a$$ used to dry my vehicle. After the mats were dried and back in the vehicle, I was approached by a guy asking if everything was okay, I told him my displeasure with the lack of service and he stated that I should have tipped! I replied How do you know I didn't and why would I for lack of service? He replied, he only has so many workers and they can't do all the things I mentioned above. I said, if I'm paying for it they will! He went on to tell me never to come back there. I told him, I made that decision before he came into the picture and Woodbridge has other car washes and I spend my money with places that appreciate there customers. Call management later on.... just to inform them of their employees attitude. Don't see much happening there either. Bottom line, don't pay for a Diamond pkg and get $5 service, take your business elsewhere! read more

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Outside was washed ok, but I got the full service package. Windshield inside wasn't touched, drivers floor mat got all tracked up with something greasy and now stained. Every seat was moved and the fitted floor mats were thrown (not installed correctly) back in the car! The windows not being cleaned is a really a gyp ! I would have gone back and demanded a refund but was passing thru Dale City and didn't see the windows till I turned into the sun! Total waste of money! read more

Outside of my car is shiny and clean inside it seems they rushed and forgot to vaccum some parts. My car is better than it was but I'm not convinced it was worth $25. read more

Autospa Car Wash - Guess their vacuums aren't very high powered. Cherry stem wins this round.... - Car Wash Near Me - Woodbridge, Virginia

The car wash system is ok, what makes this business poor is the workers. They barely dry your vehicle and all have extremely nasty attitudes. Spoke with managers and they were no help. read more

Worst place ever!!!! I paid 25 dollars and my car still dirty. Nothing changed. There is no one professional overthere. Everyone 16 years old high school students. And the manager was super rude. I will never come back again. Please don't waste your time here. read more

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