poor rating please do not take your bmw there for Kevin to fix . my bmw…read more was there ten days in the shop and paid 3797.82 to stop coolant leak . nothing was corrected . my bmw still leaking. I have to still pay out the same amount to get half job done . please go to BMW with new models . maybe old models 2010 can be fix. my car operates from a computer . I got another diagnosis With honest service today .i have to spend money on a lot of coolant to drive some days until my repair is resolved , I lost 3797.82 .

Great Service center at a reasonable rate. They accommodate their customers well. Very upfront and…read morewill search for the parts needed to repair your vehicle.

Phil, Bri, and Drew went the extra mile to get me back on the road. My 2010 Ford Fusion Hybrid…read morebroke down halfway between Jackson and Mound Bayou, and when no one else was able to offer to take a look at my car that same day, the staff at this Car Care Clinic offered to see what was wrong, so I had my car towed to them. At first, we thought it was a transmission issue because the car would not accelerate at all and was making a very loud grinding noise. This location does not do transmission work, but they kindly offered to confirm what sort of repair I might need. This, by itself, was a huge help, since every transmission repair shop in town was weeks behind in their work. Luckily, it ended up not being a transmission issue, but a broken axel that was spinning and scraping against the wheel without actually rotating it. Once we knew what the problem was, the staff offered to get my wife and I back on the road within a day, which was incredibly kind, since we were in the middle of a long road trip and did not have time to spare. Drew was not certified to work on hybrids, and doing so was very dangerous, but rather than turning down the job, he spent a great deal of time researching how to disconnect my car's battery, so he could repair it safely. While Drew was working on my car, Phil and Bri were very kind, friendly, and responsive, and kept me informed as to the car's progress and recommended places for me to get something to eat. Bri always answered the phone quickly and cheerfully when I called to ask about the progress. After the car was fixed and we were back on the road, Phil followed-up several times with us to make sure everything was okay and that we made it to our end destination safely, several days later. This was by far the most satisfying experience I have ever had with a car repair shop and its staff, and I highly recommend that anyone experiencing car trouble in Mississippi consider coming to this location.

The Manager - Frank Ashley is a very honest person which you do not find too often these days. I…read moreneeded to have my oil changed and he told me it would be 2 hours since his stalls were busy with vehicles. I appreciated his honesty as I was at a dealership on the coast and did not have this experience when I had to wait 5 hours for service. Frank even called another Car Care Clinic and I was able to get my service accomplished before heading back home the next day. Thank you Mr. Ashley!

Have used Ken Holton Import for years and their work is superb…read more They are one of the rare places that will tell you what you 'do not need...when you ask about other shops quoting 'needed repairs.' Obtaining parts for vintage MB models can take weeks. Whenever possible after initial evaluation, they order the needed parts and call me and I take the vehicle in for replacements/service.

They kept my car for almost two weeks. I would call periodically to see if they had started, as…read morethey were awaiting a machine/freon. I needed evaporator core/blend door replacement, which was around $3,700. I was fine with price. However, I give it a few more days because April advised that the system from which they order parts had been hacked!! On day three, following the hack, I called to check status, and April stated "oh, I intended to call you yesterday, because you are going to need a drier, which is an additional $1,400.00." She went on to say, "because the drier would be exposed to the sun for a period of time, it has to be replaced or it will void your warranty on the evap core/blend door." Of course, that was lie according to Herring Gear!!!! To top it off, when I went to pick up my car, April "tried" to charge me $294, after telling me the diagnostics fee was $150. I asked to speak with a manager, and then the price dropped to $187. I will never recommend them for any big job, because it seems as if they are not equipped, unless, of course, they just didn't want to do the job!!! They may need to consider hiring a more professional secretary! I don't trust April.

Probably the fastest oil change I've ever had. Staff was…read moregreat and price was good too considering I have to have a light weight full synthetic oil. Would certainly use again and recommend!

Excellent service and dependable well run business. Love to use locally owned businesses when…read morepossible

Every time I've had to have a chip in my windshield repaired, the employees are always so nice and…read moreprofessional. My experience is always quick and smooth. The wait time is also swift. I will recommend Venable Glass Service to EVERYONE.

I recently went to Venables Glass to get a rock chip repaired, referred by my insurance agent and…read morepre-authorized. I thought it odd that they presented me with a waiver to sign, stating that the repair might not work for me to acknowledge. The front desk clerks spent more time talking to themselves about their weekend activities than interacting with me, the customer. It was completed quickly with a request for me to not do certain things with the car for a period of time. The chip had hardly changed at all! I thought, ok, perhaps it will "cure" or something after the specified time. WRONG! The chip actually got worse than when I brought it in for repair! I've had many of these "super glue" repairs done n the past. ALL took longer than this one and ALL were almost a fully transparent fix. I spoke with my insurance agent who called them. He was told, tough, I had signed the waiver. So insurance companies are paying Venables Glass a couple of hundred dollars for a fix that they force the customer to acknowledge that it might not work? Yes, that is what customers of Venables Glass and their insurance carriers are doing. This company used to have a good reputation when the father ran the company. They say an Apple doesn't fall far from the tree...but it can sure roll a long way! AVOID! Safelight is a great alternative and they come to Madison-Ridgeland!

Reasonably priced, family owned business who gives honest opinions and you can tell they care about…read moreyou and your vehicle.

When I refused to pay for a part that they damaged and had to replace when fixing my vehicle the…read moreowner became angry and told me that I would not get a warranty on any of their work. Who does that? He lost me as a future customer.

They are very quick with their services, and are very honest people! I didn't feel like they were…read moretrying to "over sell" things or talk me into unnecessary services like some other shops do to women.

I went to Gipson's Tire & Auto and was talking to David, for a recommendation to where I can get my…read morebumper fixed. He was the rudest Store Manager I have ever had to deal with. If you have someone as him running your store, your business will go downhill. I was able to talk to one of the mechanic, Robert. He was very helpful and stated that he will help me, take care of it due to me getting ready to go out of town.

Went in for an oil change on my truck. They had quick and friendly service. No complaints…read morewhatsoever.

Got a free tire patch and had to drove home and had this when I made it home. New studs wheel and…read moretire. 800 dollars later back on the road. Don't go to this place