Great customer service, honest assessment of my car (very important to me) and great quality work…read morewas provided today by the owner for my beloved 8-year old vehicle. Each of these characteristics were part of my experience from the owner at this repair shop. My car rides as if it's a brand new car and I'm loving it! The owner gave me several salient tips on how to further care for my car, things I honestly didn't know. Appreciative and thankful for A-1 Small Engine & Repair, I'm so glad that I chose this company for my car's servicing needs. I'll be back for sure.

I took my push mower there, they did a great job fixing it up. They quoted a price over the phone…read moreand that was the final price when the work was complete. I'm not sure about the other reviewer's experience, but they seemed really nice and courteous to me, they did a great job tuning up my mower and the price was reasonable. They even cleaned and polished the outside of it.

I went to this store once about 10 years ago and that was enough at the time. But recently I…read moreneeded a part for the daily driver (yeah, I broke something during a repair) on a weekend afternoon and according to the website, they had it in the store so I sucked it up expecting it to be what I remembered...surprise: massive improvement from the past. I've been back several times in recent months and this NAPA is back on the list of highly-acceptable options when buying parts. The folks behind the counter are polite, knowledgeable, and as fast as the customer in front of you will allow. Kudos to the current store manager for making this a place I want to go to again! It's still a NAPA, therefore most of what you want is behind the counter and this just isn't like the consumer-centric sort of autoparts store where you can browse the isles for bling, this get your parts and get back to fixin' stuff centric, so if you are looking for license plate frames, decals, and stuff to hang from the mirror, drive past and stop holding up the line!

I order a muffler for my 2005 Nissan Armada LE on 6/3/2018 from a lady name Kay. I originally…read morethought she was heaven sent because of her knowledge and professionalism. She was very quick in telling me a price and charging me extra for shipping. I was promised that my muffler would be in today 6/7/2018, so I traveled over to Napa only to receive the bad news that my muffler wasn't in and to come back tomorrow she also said she couldn't promise me it would be in tomorrow either. I asked for my additional shipping fee be given back due to a undelivered promise and she started back pedaling.

Prices change based on the day and the customer. And management is very unprofessional and very…read morerude.

I went back to shop and they fixed my issues. He apologized and took care of everything!!!read more

After AAA tow service left us sitting for 5+ hours and then gave another extended wait time of 2-4…read moremore hours. I called Agada Tires and asked if they'd be willing to come to us for a tire repair. They agreed (for a reasonable price) and were over within 20 minutes. They replaced our tire and we were on the road within 40 minutes of our phone call asking for help. Definitely saved the day and we are very grateful for their willingness to help.

Hispanic human with curly hair opened the shop. He took out my tires patched them up Two tires and…read morecharged $40, I told him I had $30 and he became so aggressive and started screaming " why can't you pay what others are paying"? At this point I noticed the strange fury in his eyes and just said to him: please go ahead and and complete the job. He haphazardly hooked the tires up to the car requested for his money. I transferred $40 to the number he provided by Zelle, while making the transfer, he stood right by my window to watch me log into my account, I hesitated and requested for privacy, this annoyed him because I asked him to allow me some space to log in to my account. He went into his shop after I had transferred the money to him,brought out 4 gigantic dogs. Then without proceeded to Jack my car excessively up and unscrewed my tires. Mind you this was after I had paid this human his fees. They are racist here. They mistreat women here and they assault you. This Hispanic element verbally assaulted me and called me stupid African while jacking up my car for no reason. Currently my car tires wobbles even worse than before and I would have to pay another tire expert to get it fixed. He endangered my life by letting me drive out in that car without tightening up my tire screws properly.

TERRIBLE! went in for a broken shift cable and left with a fixed cable, grease stains on the door…read moreof a recently fully detailed car(1 week) and a check engine light that's now on with 2 codes that mysteriously have nothing to do with the repair... Also, they tried to charge me $130 for a $60 - 80 part. But, at least they fixed it.

A couple of years ago, the transmission gave out in my 2002 Hyundai Accent. I spent weeks dealing…read morewith other shops in the DMV before I finally took it to AAMCO in Fort Washington. I knew AAMCO offered great warranties on their services, but I was most pleased by the customer service. Robert Graham, the manager, was wonderful. He helped to put me at ease during a very stressful time with his professionalism and great sense of humor. He pretty much bent over backwards to ensure that I could have my car fixed, despite my less than stellar financial situation at the time. He helped me out a lot and ensured that my car was in tip top shape, which pleasantly surprised me, as I had grown accustomed to sub par customer service and mechanical work dealing with other shops. Also, the location is great! You can walk to 7-Eleven, Giant and KFC as you are waiting to get your car done. Nothing is worse than being stranded in the middle of nowhere without a car... although often times I just stayed at the shop to shoot the shit with Graham. My Hyundai lasted up until it was hit and totaled a month ago (I moved to Pittsburgh shortly after my car was fixed, and Pittsburgh drivers are notoriously awful). But because of Graham at AAMCO, I was able to keep my car long enough to move and establish myself in a new city and at a new college, which was a godsend. If I had to get a new car before I moved, I would've had to postpone my move and delay going back to school. Before you waste any time dealing with any other auto shop, go see Graham at AAMCO in Fort Washington. You will not be disappointed! You may even get a new friend out of it all... I know I did!

We normally love dealing with these guys but the delivery girl today was the rudest, most horrible…read moreindividual I have dealt with!!

Had to drive thru standing water pushed belt off no power steering started smoking put hole in…read moreradiator called they had My radiator at a good price good service very knowledgeable

My car was broken into at Jaspers in Maryland! I called around to get my back window replaced. I…read moregot quotes as high as 700 and low 395. With these prices they still wouldn't be able to fix my truck until the beginning of the following week. Luckily our uncle knows Otis and we called him. Same day, $295!! Number saved, location locked! My new auto repair guy!

I called them at 5:30p on Wednesday and they gave me a fair quote and scheduled an appointment for…read morethe following day. They called me to confirm details the following morning, including the service time window. They called when they were 20 mins away and showed up within the quoted time window. They completed the job within an hour and I was very satisfied. They swept and vacuumed the inside of my vehicle to ensure there was no broken glass. I was prepared to give this place a 5 star rating due to all of the above, however once they were gone and I got in my vehicle to leave work, i noticed there were multiple dirty smudges and fingerprints on my light gray headliner. It would be great if they could be more careful and wear gloves to prevent this from happening.

I brought my 2014 car for tire service, after I realized driving on 495, that the tire was either…read morereally low or flat. The gentleman running the front desk was professionally charismatic and knowledgeable. Without an appointment, he took me right away, within 5 minutes. He put one of his mechanics on it and within another 10 minutes, they found the nail and patched it up. 20 minutes later, I was back on road, after paying the $20 fee, heading to work. I know at other places, it would have taken "all-day" to be seen without an appointment. I really appreciated their care and timely response, and costs I paid for the service. I felt like a valued customer and will return for other services in the future.

If I could give O stars I would. DO NOT TAKE YOUR VEHICLE HERE.. I originally brought my vehicle in…read morefor a faulty catalytic converter that was put on by someone else, I let them order a new catalytic converter & change it so I could have "the warranty" BIG MISTAKE. Since then I've brought my vehicle back 4 times. Fast forward to 11/21 I had my vehicle TOWED in because the check engine light started to flash (as shown in video) I originally dealt with Steven, that's whom I dealt with the whole time since bringing my car there, days went by, then I called twice since I didn't hear any updates as to what was going on, allegedly Steven was out sick so I spoke with James who would tell me what he thinks I wanna hear & give me the run around, weeks went by I called AGAIN, spoke with Steven, this time he told me "he doesn't know anything about the vehicle James is dealing with it & he's not in at the moment" at this point I'm started to get pissed, so I decided to pop up there 12/18 since there has been poor communication on what is going on with the vehicle. When I get there Steven tells me they still don't know why the car is misfiring or the check engine light is blinking. I had my car TOWED in at 163,538 miles(as pictured in video), when I got the car back 12/18 it was 163,615(as pictured) with NO GAS IN THE CAR & that is 77 MILES OVER. I understand that a mechanic had to drive the car around to figure out what's going on but 77 MILES IS COMPLETELY INSANE & UNACCEPTABLE!!! At this point I'm starting to think these are a bunch of basement mechanics they are only good for oil changes, brakes & rotors (the basic stuff) that's just driving people vehicles around & not really fixing anything. The worst experience ever I should've known having to go back 3x's for the same issue. Don't waste your time.