I had the best experience with the tech, DaQuan and want to ensure that I highlighted this…read more I came to this location after my wiper blade has cracked and assuming I was only going to need 1; I had a discussion with him - and walked out with even more satisfaction that needed. For anyone interested, please know that Advance Auto Parts will indeed place your whipper blades after purchase of the actual blade. But the phenominal customer service was not expected, and I appreciate it! If I have any other reason to need to come to get my car looked at for something quick, this was a good place to start.

I needed a battery for my wife's vehicle. i noticed the build date was 11/23 and this was a 2 year…read morewarranty. looking online it clearly states warranty covers purchase date...not build date. Unsure of when it was purchased i brought the battery in. I was told by the sales rep they battery was out of warranty due to build date. I informed him its actually from purchase date. he reluctantly agreed, so we looked up the purchase date. (may 2024) we still had 2 months to go on warranty. he then tells me he needs to charge and test it. and it will be 30 minutes. we said that's fine well be back in 30 minutes... We come back and are told by another representative that it needs to slow charge for 24 HOURS... what could we do? so we agreed... i called customer service diehard warranty side and spoke to deborah. I asked if 24 hour charge is standard to warranty a battery. she said she couldn't tell me and needed to speak to the store putting me on a brief hold. she returned to call and told me "he said he didn't say that...he said it would be 9 hours and come back 9 hours from drop off" i told her that would be midnight that night.. so essentially it will be charging close to 24 hours... she gave me a $10 store coupon and apologized for the confusion and inconvenience. I arrived the next day at 9:04 to a different staff.. and was told my battery was out of warranty because 2 years had passed since build date. I corrected this new rep who didn't argue.. just agreed and looked up purchase date. then told me he had to test it.. to my surprise it passed... or so i was told... he sets down the tester on the table where it says in bold yellow charge and retest... i asked him again...it says passed/good..He responded "yup"... so i asked him what the cold cranking amps were.. he responded 123... i told him the rating is 550 that battery isn't good. the tester says charge and retest...His response... ill get your new battery. acknowledging he lied right to my face... i even gave him a second chance to correct himself.. it was early and maybe he wasn't all the way awake yet.. he doubled down. so at the end of all this i received my new battery.. with a catch.. the build date was 5/25...9 months old and i said this to the rep handling the warranty...no response... i take it home and put it in my wife's mustang to find it wont start... the new batteries voltage... (11.3v) not enough to start a car. healthy voltage is 12.7.. so here i am with a battery under new warranty i had to charge myself...i called corporate sales hotline Monday to be told there is nothing they can do except a full refund of the battery. leaving me back a square one.. or put in a ticket with the store manager... who may have been one of the people on the floor either day i was there... no one there had on a name tag and was in street clothes...

I finally purchased my Red Rubicon...my dream car. Hamid found the perfect rims. Every where I go…read morepeople stop and ask me where did I purchase my tires and rims. I also got my windows tinted and a light show for the bottom of my Jeep. Big boy Toys is the way to go‼

This is my second time bringing one of my cars to get tinted at Big Boy Toys and they did not…read moredisappoint. I had a 10am appointment and the guy came right out and got started on my MERCEDES CLA 250. I also purchased plates and asked them to put them on the car as well. I loved the finished product and will most likely return for some rims in the near future.

There is absolutely no reason not to find this service quick and efficient. All they do are oil…read morechanges as well as visual inspections of the car as needed. The price is really great for the service that they provide in the timeframe that they are able to do it. Quite frankly as a woman, I appreciate that there are no add-on services where someone can take advantage of me. Make sure you are not confusing then with Jiffy Lube down until street! This is the 2 lane oil change only center

hours are not aligned with the hours posted online, management is very unprofessional and ruderead more

This has been the absolute best experience I've had with any car servicing establishment. The…read moreexcellent customer service is obviously because the manager is amazing. You can tell when a manager appreciates his team and trains them to care about customer service. Thanks to you all, my car is ready for my trip. Blessings to you! Joe (the manager) Joseph Brian Will

If I could give ZERO stars I would! My daughter took her car in for an oil change and weeks later…read moreher engine light came on. Turns out she had no oil leak and basically little to no oil. She took it to a mechanic because it was also stalling during acceleration and it was determined that no oil was in her car and what was in it was very dark and sluggish. I absolutely cannot and will not recommend. How dare you call yourselves professional technicians when you literally robbed a young woman for a service that you failed to perform and instead took advantage of a customer ( a young woman at that, that trusted your company to do their job! DO BETTER! There's absolutely no excuse when labor fees exceed the service and neither was accomplished yet you had NO problems taking her money!!!

The crew were super helpful and informative helping me out with a blown rear tire. Special thanks…read moreto Martinez.

Jeremy and the team are the best. They are honest and have fair prices. I've been going here for…read moreyears.

Super honest, capable and quick. They also recommended a motorcycle shop nearby for me.read more

Got some tires rotated on both my car and my girlfriends. good fair prices and quick turnaround for…read moresimple stuff. Knowledgeable staff, i know my parents have used them in the past and been happy.

I brought my 2014 car for tire service, after I realized driving on 495, that the tire was either…read morereally low or flat. The gentleman running the front desk was professionally charismatic and knowledgeable. Without an appointment, he took me right away, within 5 minutes. He put one of his mechanics on it and within another 10 minutes, they found the nail and patched it up. 20 minutes later, I was back on road, after paying the $20 fee, heading to work. I know at other places, it would have taken "all-day" to be seen without an appointment. I really appreciated their care and timely response, and costs I paid for the service. I felt like a valued customer and will return for other services in the future.

If I could give O stars I would. DO NOT TAKE YOUR VEHICLE HERE.. I originally brought my vehicle in…read morefor a faulty catalytic converter that was put on by someone else, I let them order a new catalytic converter & change it so I could have "the warranty" BIG MISTAKE. Since then I've brought my vehicle back 4 times. Fast forward to 11/21 I had my vehicle TOWED in because the check engine light started to flash (as shown in video) I originally dealt with Steven, that's whom I dealt with the whole time since bringing my car there, days went by, then I called twice since I didn't hear any updates as to what was going on, allegedly Steven was out sick so I spoke with James who would tell me what he thinks I wanna hear & give me the run around, weeks went by I called AGAIN, spoke with Steven, this time he told me "he doesn't know anything about the vehicle James is dealing with it & he's not in at the moment" at this point I'm started to get pissed, so I decided to pop up there 12/18 since there has been poor communication on what is going on with the vehicle. When I get there Steven tells me they still don't know why the car is misfiring or the check engine light is blinking. I had my car TOWED in at 163,538 miles(as pictured in video), when I got the car back 12/18 it was 163,615(as pictured) with NO GAS IN THE CAR & that is 77 MILES OVER. I understand that a mechanic had to drive the car around to figure out what's going on but 77 MILES IS COMPLETELY INSANE & UNACCEPTABLE!!! At this point I'm starting to think these are a bunch of basement mechanics they are only good for oil changes, brakes & rotors (the basic stuff) that's just driving people vehicles around & not really fixing anything. The worst experience ever I should've known having to go back 3x's for the same issue. Don't waste your time.

Always been treated fairly and the people there try to work with your budget. Before the visit, my…read morecar temperature gauge was going high and then critical. I assumed it was something going on with the coolant. John was able to guide me through what might be happening and gave me several estimates of what might be occuring. My wife took me home and john called 30 mins later. It was a busted hose leaking out all my coolant. He let me know the issue was fixed and he topped off my coolant. I love coming here, they get to the root of the issue and fix it.

Joe and his crew are very helpful, honest, and do a good job. No job too big or small.read more