Great work as well as communication. Have taken work trailers and suv in for work. Finished on timeread more

These folks are fantastic. Honest, helpful and fair pricing. I wholeheartedly recommend them. Even…read moreif your problem is something they don't handle, they will give you a solid recommendation.

Thank you, Angel!! I got a warning light that my Honda Pilot had popped a brake light, so, I…read morestopped by to replace it. Angel was busy with another customer, but he said he would be right with me. When it was my turn, boom! Everything was great. He confirmed which brake light was out, got the right bulb, and even swapped it out for me. That last one was important, because when it comes to anything mechanical, even something simple, I am Captain Klutz. All time, he was polite, thorough, and we had a nice conversation as well. Both this O'Reilly, and the other one down by Fort Humboldt are great stores, Good people, good selection, decent prices, and they will even toss you a veterans/military discount. Thanks, guys, I appreciate it!!

My brake light bulb went out. They helped me get the bulb I needed and I was in and out in less…read morethan 5 minutes. The two young men who helped me were very nice as well. If I need parts again when up in this area this will be the place I will always try here first.

This is my first negative review ever. These people are…read moreterrible. I made an appointment to have my car approved after being totaled and repaired. The state insists that you take it to an approved repair shop and have it pass brake and lights , etc. They told me it would be $350. My windshield needed repair and they failed my car because of it. (FYI, that could have informed immediately it couldn't pass unless the windshield was replaced) After returning to pick up my car. And getting the failed paperwork . They said that they could have my windshield repaired so it would pass. ( They charged me $400 plus tax) I made the appointment to have them fix the windshield. Again I brought my car in and waited. Once the windshield repair guy arrived he immediately declined to fix my windshield because it was too complicated. They then told me they would find another windshield repairman to my car. I waited two days no call. I then went to pacific in Arcata. Had my windshield repaired. Returned to Johnson's and they said it would be another $400. Because they would have to recheck everything. Of course I wasn't going to pay them another $400. I drove a block to Broadway and stopped at Broadway Automotive. They would only charge $250. I just believe in good customer service. I would never suggest anyone ever going to Johnson's auto for anything.

Fit me in for a smog check on a busy afternoon. I was in and out in 20 mins. Great service and…read morekind, professional staff. Highly recommend Johnson whenever you need a smog!

We had a terrible metal-on-metal scraping noise, from the passenger rear wheel, suddenly begin…read moreafter a stoplight while passing through Eureka, and it definitely didn't sound good. We pulled over and called our RV insurance, but while waiting for a callback, I started calling around town to see if anyone could help us sooner. It was already 3pm, and unfortunately every place I called told me to come back the next morning. Since we were just traveling through in our camper van, waiting wasn't really an option. We just wanted to safely continue on to our campsite. When I called Old Town Auto Service, they didn't hesitate at all, just told us to stop by and they'd take a look right away. We drove over, and they got our Promaster Solis Pocket up on the lift immediately! They quickly found the issue: a small rock had gotten wedged between the rotor and the heat shield. Simple fix, but a huge relief. We were in and out with the problem completely resolved before our RV insurance even called back to say they were still trying to find a technician for us. 5 stars all the way! The staff was friendly, the shop was clean, and they treated us with respect, even for such a small issue. It's a big deal to find a place willing to work on our van without hesitation. If you need anything in Eureka, I highly recommend.

I own a 2017 Chevy Bolt EV. This car slowly became undrivable because it would start to shake and…read morevibrate like a can of bolts. I literally thought all four tires were coming off the car. I took the car to FOUR other repair shops, and NONE of them could figure out what was wrong, but they sure were able to charge me at least $150 per effort. THEN I TRIED OLD TOWN AUTO!!! Their tech drove it and figured it out immediately (sticky calipers, resulting in damage to the rotors). I've now driven the newly repaired car for over 500 miles without a single problem. THANK YOU, OLD TOWN AUTO!!!! They're the only repair shop that figured it out and fixed it. They're my go-to for now on for all my cars.

Brandon and Brennan were very professional, friendly, patient, and understanding of my camper van…read moresituation. I am driving across country from California to New York and heard a rattling sound in my van . They didn't hesitate to have me come in 10 minutes after I made a phone call they were very professional, friendly, patient, and understanding. They were even kind to my dogs! They did a free diagnostic check. i'm not from this area, but certainly if I come back through I would come to them for Services. they topped off my washer fluid and filled up my tires as a complementary service.

Professionally run business with great service, attention to detail and timely repair. Also has a…read moreshuttle. Friendly, upbeat staff. They know their cars. Not cheap! But I feel like they do quality work...

I've come to this shop a handful of times for various projects over the past 15 years. They were…read moreable to problem solve for my 78 VW a long time ago so when I needed help with an older model Range Rover with a non functioning cd player or Blue Tooth, I came here. This place researched the parts I needed and helped me order them. Very professional every time and helpful even when they weren't making a sale. I'd recommend for sure.

I was attempting to solder a part back together myself for my climate control button when I…read morerealized I was in over my head, I came in here with the part and they were able to solder it back up for me and get me back on the road. Friendly, fast, and pleasant experience.

Zac was an incredible salesman and he explained everything very thoroughly. I was barely…read moreconsidering a crosstrek and he 100% sold me on one. We are in love with our car! They were so helpful, kind, and supportive. We absolutely love our new car.

Very knowledgeable and highly trained techs. Great staff and service. Caring and understanding…read moreabout all your vehicle needs.

Fast, helpful, and honest service! I had a nail in my tire, Heather helped me right away, and the…read moretire was fixed in little time for a good price. Highly recommend!

Great service on my old girl 05 Elantra; got a new timing belt, water pump, & CV joints. Great…read morecommunication with the shop, reasonable prices & and my car is driving so happy! 10/10 recommend.