Our truck started dinging to check gauges and we lost power steering and brakes about 30 miles west…read moreof Needles. Got towed to this location where we hope it would be an easy fix. Turned out to be a broken timing belt and vacumn pump for power steering and brakes. Kept us informed of progress and issues locating a new timing belt. This was Friday and we faced a possible wait until Monday for the repair. Located a belt and we had fingers crossed for a Saturday morning delivery. They drove us up to our motel since there's no cab or Uber service. Belt came in and they completed repairs before noon. They then came and picked us up from our motel. Apparently they didn't need to replace the vacumn pump. Cost was reasonable for the work done and all the staff were helpful.

Prompt service and friendly staff. We were traveling across the country and there was no waiting…read morefor the oil change.

Pretty good experience. I was looking for a cleaning product that I saw on Amazon, and O'Reilly was…read morehaving a sale. Saw the price on their website and came in to pick it up. Service was friendly, and even signed up for their rewards. You no longer have a card that you must carry. It is all based on your phone number.

I stopped here to get a free diagnostics test on my vehicle since the check engine light came on…read more Shay ran it and let me know what code came up. I needed new windshield wipers as well and he assisted me with that and even installed them on my vehicle. ( they do offer that which is awesome) I felt so stressed when I arrived and he made everything hassle-free and was so professional and friendly. Thank you Shay for your excellent customer service!

Amazing and knowledgeable staff. When in town and need anything for our boat we always trust the…read moreteam here

Fantastic customer service. The rep walked out to my boat and tested the piece of hardware before…read moreselling it. He even loaned me a tool to replace my hardware. They have a huge store stocked with boat parts and helping crew. Really recommend coming here to get the right part or guide on what to buy if you are not sure. This is how you do business. Thank you.

Buyer beware went into buy. Trailer tire , guy told me 101 out the door mounted , called me and…read moresaid it ready when I got bad he said he told me the wrong price it was now 166 , had no choice but to pay it , watch for bait and switch

Always had great experience, with this company. Honest, highly recommend it Mark , and staff, very…read moreknowledgeable. Very fair priced and it had and always have a great experience there. Thank you.

On vacation when my f250 needed an oil change. Scheduled same day with Anderson. Arrived on time …read more I waited an extra hour for it to be complete but they had an issue with another vehicle, so I was delayed. Staff kept me informed and when it came time to pay, they waived the $275 dollar oil change fee. I have never received great service like this. I didnt complain or ask for a discount yet they did it anyway. I will going forward get my services here.

Anderson Ford- you should be ashamed of the customer service you provide. Your service writer that…read moreassisted me was rude and dismissive. I made a 12:30 appt., when I arrived no-one greeted me, I went inside and the first thing im told is we are very busy, we said we have an appt and again told we are very busy. Not a hello, can I help you etc. We completed the paperwork, she said it will be a couple hours, I said thats fine as long as things are done right. 2 1/2 hrs later we came back and our truck was parked in their back lot. Service writer told us they were still working on it that it was in a bay, we said no it is parked in the back lot. It hadn't been touched in 2 1/2 hrs. She said well we are busy, our reply, why do you sched appts ?? No reply!!! WE ASKED FOR THE KEYS AND LEFT ! Ive owned Ford vehicles for over 30 years, every vehicle serviced at a Ford dealership. This is the very first time i was made to feel that I was intruding on their time. So, today I am driving to Henderson NV, a 90 min drive to have my vehicle serviced by a dealership COUNTRY FORD that respects their customers. ANDERSON FORD, YOU CAN DO BETTER, YOU SHOULD DO BETTER. THIS IS A SMALL TOWN, VALUE YOUR CUSTOMER, SHOW SOME RESPECT. I have spoken to Ford Corp and filed a complaint with them. An hour later I rec a call from Corp to discuss my complaint. They were not happy to hear my complaint and told me they would follow up. SHAME ON YOU ANDERSON FORD !!!

Jonathan did a great job on our RV We will use him again…read morefor sure When he says "honest John" I believe he is honest as he gave us info regarding our other vehicles along with checking out our dirt bike Highly recommend Johnathan for sure

I'm just a driver, broke down now for 2 days, honest John sent out a young guy who didn't know what…read morehe's doing. They charged 1350 yesterday to repair Air vent dryer, then they left and when I started the truck they drove off and 24 hours I'm still here 112 degrees outside, then they came back today to replace the air dryer another company driver I work with brought the part , then the sane guy from yesterday showed up, an hour later I heard him on the phone say I didn't bring the right socket, I asked him about it and he got mad and left.... I'm still broke down on the 40 near 95. BUT THEY GOT PAID. ITS CRIMINAL .

I was day 1 into a cross country trip towing a 5th wheel with my Ram 3500 when a check engine light…read moreappeared. I called this establishment and Anna in the service department spoke with me and told me to bring my truck by to read the trouble code. I arrived 30 minutes later without an appointment and naturally, the engine light reset itself on the way to the shop. Anna greeted me, scanned the truck, and printed out the stored codes without delay and SHE DIDN'T CHARGE ME!!! I was recommended to this shop by the employees at the Riverside RV resort who said this is a trustworthy place that they purchase and service their cars at. Well, I agree. I wanted some peace of mind and this establishment delivered.

What started out as a major dilemma Travis really turned it around for us here is what happened…read more On vacation the wife and I went to head back home and yup you guessed it truck wouldn't start ima bit of a panicking I looked for the nearest ram dealer and I found the local bullhead city dealer called and spoke with Travis what a god send super professional kept us up to date on the progress hit us in and out such record time with friendly smile and firm hand shake I will definitely recommend Travis for all your automotive needs true profession and he cares about the customers thank you Travis and the team at Swantys well done 1 million percent satisfaction

Customer service is stellar! Friendly staff, quick and efficient. Had a nail in a tire on a U-Haul…read moretrailer. Jason checked all the tires and suggested we contact U-Haul -- they authorized Eastside to repair/replace the tire. We were out of there in 20 minutes! Wish everyone was like Eastside. They brightened up our trip when it could have gone bad. Thanks Eastside!!!

Friendliest and best customer service I've had in quite some time! They are a small but mighty! The…read morehave diesel and gas, they also offer road side assistance tires and mechanical for commercial and regular vehicles! Bonus - Bathrooms are impeccable!!!