Just beware this is full service. I thought I'd be able to browse like every other part store but…read moreyou tell them what you need and they bring it out

UPDATE REVIEW: the exceptional customer service at Grand Prix Subaru, continues......this time…read moreunder the tutelage of the current Service Manager, Richard Hines.....I most recently brought my car in for its regular 5000 mile interval oil change. At that time, I also requested that a NYS Inspection be done on my vehicle during this routine service visit. Not until I got home did I realize that the inspection of my vehicle was mistakenly not done. After this was brought to the attention of the new Service Manager, Richard Hines, he immediately went well above and beyond my expectations in attempting to rectify the innocent error in failing to inspect my vehicle, by offering to pick up my vehicle at my home and leave me a loaner vehicle until which time the inspection is completed......then returning my vehicle back to me at home while picking up the loaner....The offer made by Richard in rectifying the situation is a clear indication of his committed effort in providing the most exceptional of service to the customers have come to expect from Grand Prix Subaru....Such an effort should not only be recognized , but should be highly commended......Thank you , Richard......

STAY AWAY LOL I…read morecanceled a warranty on my vehicle (that was pushed by Adam Frania), and the refund was processed back in Jan. However, months later, the dealership has still not applied the refund to my loan account. When I contacted the warranty company, they confirmed that the claim is closed and that the dealership has already received the funds. Communication has been terrible. I've had to repeatedly reach out just to get basic updates, and even then, I've either been ignored or given vague responses with no real resolution. Antonio Salamone literally has no idea what's going on. This level of negligence and lack of accountability is unacceptable, especially when it involves a customer's finances. A reputable dealership should handle something like this promptly and transparently. If you're considering doing business here, I highly advise you to think twice. There are plenty of dealerships that actually respect their customers and handle transactions properly--this is not one of them. This was my first time purchasing a car and I 100% feel that they had taken advantage of me because of that. They did not explain the process out to me nor did they contact me AT ALL. Good Luck.

Phil & Sandra are INCREDIBLE! These two are the dynamic duo in problem solving and found a solution…read moremy issue! They went through every possible resolution and relentlessly figured it out! I highly recommend everyone go to this location! Parking super easy too!

I'm a happy customer today. 2 years ago, to the day, I…read morepurchased a 3 year battery from this AutoZone. The battery failed this week. I called the store, explained the battery failed. He checked his records. And said bring it, we'll swap for a new one. 15 minutes later, I have a new battery, and 1/2 hour later I'm back on the road with a new battery. Friendly service. Well stocked store. Thank you autozone

Great helpful mechanics, willing to go out of their way to help you. Couldn't recommend them more,…read morebeen going to them for years.

I dropped my car off at 830am for a 9am appointment for 4 tires and an oil change. It's now 3:24pm…read moreand they're not done!!! I got an alert to call bc of an issue and was put on hold forever so I walked in at 130pm (since I work next door) and was told it'll be done shortly so I went back to work to give them over an hour. Now I walked in ready to get in and go home and ITS STILL ON THE LIFT! never again this fucking place STAY FAR AWAY!!!!!!!

This is my same review posted on google. For the Hicksville location (Store 0345) : Long wait…read moretimes. Lack of transparency regarding service need and cost. In my particular case, a battery replacement was recommended , pepboys obtained as an outside purchase and installed. Later to find that it was $100 overcharge and not the recommended battery. Different experiences between myself and my wife which based on other reviews is not uncommon.

I looked to buy a battery carry pack. Had all the info and payment ready, and called New American…read moreAuto in Hicksville. The man said he had it. I asked where on Old Country Road and he said West. The GPS Google sends me East, hickups and does not tell me where it is. I turned around and finally found it right side of Levittown Parkway and Old Country Road. People who call them are told use the land marks of the Dunkin donut and 7 11. which is before them as they are on the right side of the street heading west. IT is a small parking lot and difficult to turn out of back on to the road with a fire hydrant on the street side. Check for their hours. I went in (Women beware) many men on line and getting served by other employee) and I was waiting and then told the man at the counter what I wanted. He had it. I had card in hand ready to pay and did not even quarm the price) Then the phone rang and he took the call and then procceded to take care of the callers needs. And I waited. And then, I waited. Then when I questioned I was tokd that he had to take the call. Ok. The I asked can he help me. He told me that was why hed had the ladder to climb up and get the item. Then he left the counter and ... I waited. Then, I left, and bought the item at the other close by Auto parts store in Hicksville near Jersey Mikes, - for approximatly 60 dollars less where I was helped right away. Go figure. Guess the powers that be were directing me elsewhere.

horrible company bought car battery 9 months ago last month car wont start has to keep being…read morejumped...new mechanic says battery was used old junk...they are closed now...can see why!...

This location is unique in that it's open 24/7. However, even in the middle of the night there can…read morebe a line. Their registers stop working around midnight for up to an hour, so the only way to pay when this happens is to use their self checkout. For such a large place, there is always a shortage of staff. Look at the picture: this is common no matter what time of day or night you come.

I won't even sit here and try to explain my situation. I've been going to AutoZone for years and I…read morealways have an issue with this location. Don't expect Amanda to kindly help you understand anything. She'll hit you with passive aggressive comments and make you feel stupid for not understanding what she's not explaining. I have to explain it to myself 3 times as a question to her to finally get her to say "yes, someone messed it up at that point and I apologize for the inconvenience." These workers have zero etiquette and would rather argue and make you feel bad than to help you understand. Thank God they opened up an advanced auto nearby.