Great customer service, the young lady at the front desk was very nice and made sure all my…read morequestions and concerns were addressed. As well as the job and efficiency on my windshield was like no other. Definitely recommend.

Ok, took a quarter size rock windshield crack for them to fix. Easy enough, right? Wrong. Their…read more"fix" was rubbing some glue on it to keep it from expatding but in no way did it diminish the size of the crack or the visibility of it. This is NOT like Safelite or any other reputable glass repair facility where they push the glue into the crack and make it nearly invisible. Only use them if your concern is stopping it from spreading. Save your money and get it fixed the right way. *The photo is after their "fix".

Grateful to all at Alex's Tire Pros for their attentive service at a reasonable price. I called…read moreand placed an order for tires and had them installed the next day. Very happy with the purchase. This is my second time buying tires at this location and glad for the service. Thank you! Tip: While you may begin shopping online, I recommend to call or visit in person to talk with a sales person to assure availability, as the online inventory may differ somewhat. Overall, a very good tire shopping experience -- much appreciated and kudos to your team.

Was going camping at patigonia lake last week and when I stopped in Nogales for gas I noticed my…read moretrailer had a broken lug nut and others about to fall off letting the tire go! I thought my weekend was canceled and worried how I would get trailer back to Tucson. I called a shop and they recommended Alex tire service,, was a couple blocks from where I was broken down. Hobbled over there,, There team came out looked it over,, tore it apart,, chased down new lug bolts and nuts,, installed them greased the wheel they were working on,, and to be safe took the other side apart,, checked and greased it. Less than a hour and very fair price I headed to my campsite and had a nice weekend,, thank you Alex tire service!

3rd trip to this shop today. I originally had the rear tires replaced on my Prius now the front…read moreones were done. I commute daily from Tucson to Nogales for work and have not had any issues. Last year I had a new set put on the rear of my Bolt and now it is time to get the front done. Good deal on the tires, and they have a huge selection in stock. Typically I go to Discount tire but they don't have one in Nogales and I like to drop off the car on my lunch break.

Terrible customer service by all the managers especially Carlos. I went to have my new tires…read moreinstalled and balanced. Got on the highway right afterwards to check and make sure the balance was okay. It was not. Between 70-80mph it was lightly shaking due to it not being balanced correctly. Went back and then they started telling me 2 of the tires were no good even though they were brand new. They "re-balanced" them and I took it again on the highway to check out. Turns out it was way worse now. It would shake violently as sone as 55mph and only got worse and the speed increased. Turns out all they did was remove some of the balance weights on the wheel and it was no longer balanced. Not sure why they thought this was the solution. Went back for the 3rd time and let them know that it was worse than the first time. Spoke to Manager Carlos and explained to him that all they did was remove weights from 2 wheels. Told me that the tires are no good and that's why. I insisted that I would like them rebalanced and left how they were the first time that I can live with them that way but not how they are right now. He told me they can but I'll have to pay an additional $30. I argued that I shouldn't have to pay again since I already paid $68 for the balance for all 4 on top of the $68 for the install which was a total of $148 and now an additional $30. He didn't care. He said if I want them rebalanced I'll have to pay the extra $30 even thought it was their error. All I wanted was for them to be balanced again they were the first time. That right there is terrible customer service. Do not come here. As you can see the other reviews they have terrible customer service. Plenty of other tires shops around here.

Atlas Road Service was the only locksmith that would unlock my car about 4 miles out Redington…read moreRoad. If you've ever been out there it's a long winding dirt trail and none of the other locksmiths I called would do it. luckily Patrick was able to help me unlock my car! I am so thankful they made this very stressful situation so much easier! They have my business always. Thank you again, Patrick

Last year (2021) atlas replaced a battery in our SUV. In early 2022 the battery failed. After…read moremany attempts to work with Atlas and many missed appointments, I finally called AAA to take the car to the dealer. The dealer determined it was a bad battery and that there was nothing wrong with the vechicle. Atlas (Patrick) promised to refund the cost of the bad battery that they installed plus the cost of testing. Eight months latter NO REFUND HAS BEEN RECEIVED!!!!

I was in town for work and my truck was wildly out of balance. Without an appointment I was to get…read moreeight end, they diagnosed the problem and it was fixed quickly. Professional, fast and accommodating! If I need service again...I will return

I can't even post a star the service was the worst ever. Our vehicle was held for 4 days (while the…read moreonly mechanic in the area) could get there to install an ignition switch. we never advised the total repair until the credit card was run and a receipt produced. $384.00!!! absolutely ridiculous. Should have cancelled and argued the charge but, we all know what a hassle that is! I will NEVER go back to VIP and will warn everyone we know to avoid them at all costs!! ok website requires a star......... too bad

Un gordo masiso que parese que trai el diabetes y colesterol arrastrando por los pies es bien flojo…read morey la estoy poniendo bonito. El le da servicio al que el quiere. Nunca me avia tocado un servicio tan pecimo. Alomejor el es el unico que es asi pero para que estuvieran 3 personas y me dijieran que ya no tenian tiempo para poner un parche y todavia falta media hora en cerrar. Y el dijo que nomas tenian un carro por hacer. Cuando ya avia ido temprano y me dijo que se iva tardar 1 hr y media y que regresara a las 430pm. Pecimo servicio. Estaban 2 mujeres y una le voltea los ojos y se "rie" de su chiste nomas por ser amable y para ya ir se. Que te dice eso. Dijiera el "nO aHi dE qUeSo nOmAs dE pApA"

Had an oil change done here. They open at.9am and I recommend getting there early because the…read moreappointments fill up fast. It only took about 30 minutes to get my.car serviced. The previous day I showed up at 11am and it was a 2-3 hour wait. Staff was friendly and I was out the door less than $60 for a full synthetic service.

Do not ask for the $20 oil change!…read more You won't get helped at all, they will find a reason to boot you out of the line in order to get a higher paying customer over the pit. I took my beater car there because it sounded like such a good deal at first. After having me wait over three hours, I was called to the desk only to have them tell me that they couldn't unscrew the drain plug because it was too tight. Frustrated, I bought a jug of oil and a filter and brought the car home to do it myself. After jacking the car up and crawling under, I was able to unscrew it easily with a simple ratchet. Absolutely no effort or bolt buster spray needed. They just wanted to push me through to charge a higher paying customer instead.

Outstanding service when it comes to speedy response, friendliness, and professionalism. Highly…read morerecommend them!

Late Sunday night my nephew's car got stuck in Tubac and we called numerous tow companies. Junior…read moreanswered and said he would come right away. He asked for pictures so he would know what equipment to bring. He got the car out quickly and effectively. In addition to his his efficiency he was personable and friendly. Highly recommend this business!