Absolute horrible experience. I ordered a radiator fan for my father-in-laws car and was told it…read morewould arrive tomorrow. I placed the order and put it under his name and phone number. My in-laws usually shop autozone, however I was a store manager for O'Reilly's and I always shop there when I need parts. When my mother-in-law went to pick up the part, she was told the part was not there and it was delayed 1 day. They did not return untill 4 days later and were told there was no part and no record of the order either. She went home confused and decided to call the store and ask if they stocked the fan. A younger man answered the phone and immediately found the part and even told her the part has been there 4 days and was about to be returned. My mother-in-law returned to the store only to be ridiculed by the same man that told her the part was not there. The younger associate had the part at the counter for her, she paid for it and commented that the older man had bad manners and bad customer service. That older man yelled at her, saying the customer complaint phone number is on the door and he urged her to call and complain with a smirk on his face. It is unbelievable the amount of disrespect this crew has towards customers and even senior citizens. If that man has even a little bit of decency he should apologize to my mother-in-law for the way he treated her, but I expect he will probably deny what happened based on how little respect he has for his clients. Even I am ashamed for sending by family there, only mistreated and ridiculed. Andrew M Navarro

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Don't shop here. The sales reps are great but the finance area lacks professionalism and…read moretransparency. Long story short, sales gave me one number (a great deal) but then said that the finance department changed the number by mistake. Instead of trying to fix the mistake, I would have had to eat the multi thousand dollar mistake. This is the second time that something like this has happened to me. Both times I walked away from the deal and purchased a car at the dealership next door to them. Avoid Croppers Auto Center...

Servicio horrible ya van 3 veces que llego en la tarde y están atrás tonteando los trabajadores…read morealguien puede llegar a robar y ni se dan cuenta aparte tienen sensor en la puerta para avisar que llega alguien y se hacen no se los recomiendo o'reilly de mariposa está 100% recomendado

I called (08/03/23) at this location asking for a price. The man that answered took my information…read moreand left me on hold. I hung up and redialed. He mumbled something and put me on hold again. I hung up, redialed and told him it was the third time that I called and asked him if he was going to give me the price, he just stayed quiet. Awful customer service. I also called the O'Reilly's by Mariposa, there was no answer,. I called three times, the third time, someone picked up and hung up the phone. Those are just ignorant employees not wanting business.

Had an oil change done here. They open at.9am and I recommend getting there early because the…read moreappointments fill up fast. It only took about 30 minutes to get my.car serviced. The previous day I showed up at 11am and it was a 2-3 hour wait. Staff was friendly and I was out the door less than $60 for a full synthetic service.

Do not ask for the $20 oil change!…read more You won't get helped at all, they will find a reason to boot you out of the line in order to get a higher paying customer over the pit. I took my beater car there because it sounded like such a good deal at first. After having me wait over three hours, I was called to the desk only to have them tell me that they couldn't unscrew the drain plug because it was too tight. Frustrated, I bought a jug of oil and a filter and brought the car home to do it myself. After jacking the car up and crawling under, I was able to unscrew it easily with a simple ratchet. Absolutely no effort or bolt buster spray needed. They just wanted to push me through to charge a higher paying customer instead.