Great service! The man that helped me was knowledgeable about my car and was kind enough to put me…read morewindshield wipers on for me. Not sure if it's considered pricey as I don't shop auto stores often but it was a pleasant experience nonetheless.

They don't deserve one star! Purchased a battery in 2022 and in December 2023 battery kept…read moredischarging, brought the vehicle back to the store and after testing it, they said the battery was good. Same issue again week of February 2024, brought it back and they gave me the same answer, but this time they said "take it to a mechanic". Brought it to my dealership after conducting a Battery Load Test, the battery failed. Brought the paperwork to Advance, with all the proof, vin #, date and failed description, they said they couldn't replace the battery because their device was prompting them to 'good' battery. Unbelievable ! I will take my business elsewhere. The service personnel said they lose money if they made an exchange on a good battery. Bunch of "BULL" but I'm glad to know where customers stand with them.

I went in this morning and told Michael I need education on how to check the brake and transmission…read morefluids. He was so kind! This store and the one in Elkhart, Indiana where I just moved from, always help me out. Thank you, Annie

I bought a reman alternator recently at this store. The top mount threads were stripped out and I…read moreimagined it would be a hassle to return - electrical part, you must have over-tightened, etc. To my pleasant surprise, they offered an immediate exchange and even upgraded me to a new one, only for the difference in cost. Its not their fault that the first one was no good. They don't make the parts. They just sell them and stand behind them 100%.

In the mail Husband got a stellar offer for his 2023 Honda Odyssey, so we went to investigate…read more Julio was our salesperson, and he confirmed the deal. Husband did his homework after Julio wrote up an offer. We returned the next day, and after a few adjustments to the "out the door" total, Husband was the proud owner of a 2026 Honda Odyssey. Julio was a fantastic person with whom to deal. He made the car buying process friendly and pleasant. This is our second car from Courtesy & it won't be our last. They have a wonderful sales team, and the service personnel are also helpful & courteous.

The spam emails continue coming, about 5 a week, despite bringing it to the dealership's attention…read more Terrible business practices.

The advertisement states that free electrical testing includes the battery, alternator, and…read morestarter. However, when I arrived, the employee informed me that they only perform battery testing and do not test the alternator or starter. Advertising a free electrical test while only providing battery testing is misleading and does not match what was advertised.

Getting into my car today I realized a light was out on the back of my truck and it was only 5…read moreminutes till this stores closing time. I called ahead to check if they had my bulb in stock which they did. Dajuan who answered the phone was incredibly helpful, professional, and greeted me at the door with tools to help me swap out the bulb on the spot. I've had great service here before but today Dajuan's customer service was above and beyond. Thank you so much!

Took a fleet vehicle here for an oil change today. When I…read morearrived, no one noticed me standing in the office for two minutes, even though there was no other vehicles, and everyone was just sitting in the shop on their phones. The employee, Kevin, almost seemed offended that I was there, and then was super quiet, and when he did speak it felt like he had an attitude, very uninformative about what was going on or what steps he's taking next, even thought I was standing right there by the counter. Highly recommend some retraining on the customer service aspect of the job. I would NOT take my personal vehicle here for work, I feel like I'd end up frustrated with the lack of communication

Outstanding service! Found a mechanic that does the job right the first time. Great service, price…read moreand reliability. I'm a customer for life!

My recent experience at Mercedes Benz of Clearwater was top notch! Jim Hensel was very attentive…read moreand took his time to show me several models I was considering and I was able to test drive each. The buying process was very easy and when I returned to take delivery of my vehicle it was placed outside front and center with a huge bow! It made me feel very special! After the paperwork was signed I was met by Denis who explained all the features inside and even connected my phone to the car. Afterwards Jim took me over to Service and introduced me to one of the Service Advisors and showed me around the waiting area. My car buying experience was seamless and I highly recommend Mercedes Benz of Clearwater!

I drove a demo at the other MB in Tampa - shared my build details and then they never called me…read moreback and didn't seem too invested in me purchasing a car from them. Naaman was my sales consultant at Clearwater and he did a top tier job. I called Clearwater - got connected with Naaman - he took my order and deposit over the phone. He followed up throughout the process, tracked delivery and sent pictures of the car when it arrived. When I came to the dealership to take delivery - I traded in my car, signed paperwork, transferred plates, walked thru the features and out the door in less than 2 hours! All in All - very painless. He also followed up post purchase. I drive an extra 20-30 minutes past the MB @ Tampa to get my car serviced in Clearwater.

Be forewarned!! Stay away from this place at all costs…read more I took my car in to have a tire fixed with a slow leak. The staff was friendly enough, but when they tried to remove the wheel, they had to use a special key that fit the wheel lock, which I supplied to them. They proceeded to wreck the key but using the air drill, so the key got stripped. They called me and I said I had another key. I drove back, gave them the backup key and while I was there, I saw them with the air drill trying to remove the lock and they stripped the replacement key as well. Good thing I had a second backup. They made no offer to pay to replace the ruined keys, instead saying that they could remove the lug for $50 to 'repair' the issue. I told them to return my car. I didn't want them to touch it after that. I will take it to a reliable mechanic to have the flat fixed.

One week ago my wife got 2 new tires they said after calling them 2days prior to bring the car in…read morebetween 8am&9am we got there around 9am& she said we had a 8am appt o.k. so at 3:30 we called to see if they were done yet & they said they just got the tires & it would be another hour o.k. then at 4:45 got a call to pick it up$550 later my wife brings it back because tire pressure light was blinking they told her it would turn off after she drove it so after driving it to work & back the day light was still on so I bring it back he said he would fix it no charge so they tell me the tire sensor battery was bad & needed to be replaced at my cost so they told me they put the old sensors back on my new tires so its my dime o.k. they also gave me a list of things that needed to be repaired like shocks & struts ECT! not anything about tire sensors(scam) so why would anybody in their right mind think you would have them fix anything else if they cant even do tires right never ever going back there again!!!

I have a ford Explorer that i took to Ferman ford because i was having issues with the battery. The…read moredid nothing right. I got stuck in Orland, had to tow my car. Took it to Supreme auto care they took the time and found the problem. The explained everything that Ferman ford did wrong. These guys are very professional, explain everything and provide great advice. I have brough all 4 of my cars there including a Mercedies. These guys are the best. It is nice to find a mechanic that you can trust and knows what they are doiing

I cannot say enough good things about Supreme Autocare…read more I had my Mercedes GLB towed there when my check engine light started flashing, and from the very beginning the experience was exceptional. Chris went above and beyond to explain everything to me from start to finish -- in terms I could actually understand. He was patient, thorough, and never made me feel rushed or talked down to. The communication was excellent the entire time my car was there, which gave me so much peace of mind. The technician, Matt, was incredibly thorough in diagnosing the issue but didn't do anything unnecessary just to run up a bill. They were honest and efficient, which ultimately saved me money. What truly impressed me, though, was Chris's integrity. Once they identified the problem, instead of simply fixing it and charging me, he took the time to research and discovered that Mercedes had a coverage extension that would pay for the repair if I brought it to the dealership. He even told me exactly what to say when I called Mercedes. Because of him, I ended up saving about $7,000 on that repair. It's rare to find a shop that prioritizes honesty over profit like that. Supreme Autocare has absolutely earned my trust, and I wouldn't hesitate to recommend them to anyone.