Best place ever! They people were cool asf, and even helped my figure out what tires I needed for…read moremy car. They even had beverages and a atm there!

Don't buy from this auto salvage, even if you can't find the part anywhere else. If the part they…read moresold you is no good, don't expect your money back. Expect a credit voucher for their bad part, which later is no good when you decide to use it. The owner is very unprofessional and rude. Stay away from this place and report it to the better business bureau.

i bought some brake parts, was overcharged... was told by damon corneliossen that i would get a…read morerefund in july, today he told me that he would not refund my overcharges because he thought i'd not shop there again, he knows he overcharged me, he has the bill in his hand but apparently orielly has no honest ethics or company morals, they steal from customers with damon cornelliossens approval. i have called corporate and bbb, and all social web site...

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Sends out different parts than what is pictured and refuses to honor warranty or send correct part.read more

My husband and my 14 year old son went to get some parts for our cars and when my husband ask for…read morethe car logos and the man inside the trailer was very rude for just small parts and I think it was very stupid would not recommend to go

I checked the price and availability of a motorhome battery before driving to this store to…read morepurchase in person. When I arrived, I was told the battery was $100 more than the online price and that they can't match the online price. The AAP website states: "Prices on AdvanceAutoParts.com may vary based on the customer's zip code and may differ from in-store pricing. If a customer places an online order for pick up at a local store, they will receive the lesser of the two prices automatically. IF THE CUSTOMER PREFERS TO PURCHASE THE PRODUCT IN THE STORE, ADVANCE AUTO PARTS TEAM MEMBERS WILL MATCH THE ONLINE PRICE." [Emphasis mine.] Clearly, this manager doesn't know how his company works. I declined to buy the battery in person and went home to order for the online price. AAP offers SAME-DAY, FREE, AT-HOME DELIVERY, so I did that and an hour later the battery was delivered to my door by a Doordash driver. So, not only does the company offer the battery for the same price as the website delivered for free, but they PAY a fee to Doordash to have it done. Ridiculous.

They were able to put in my windshield wipers, and autozone was not. Highly recommendread more

Great service - great price! Nice clean waiting room for an automotive place ! The guys working in…read morethere were all polite / will be buying tires from them in the future.

When was the last time you took your car in for service and found out it didn't need it and they…read moredidn't charge you to let you know that! That's the kind of place this is! I will continue to take my car there for its service, including oil changes and tire rotations. I feel well taken care of there and I trust what they represent.

I regret to say my experience with Gary Yeomans Ford and Sales Manager Zach Rager was deeply…read moredisappointing. I came in with high expectations, but unfortunately, I felt misled and taken advantage of during the whole process. The transparency I expected was absent, and I encountered issues that were either not disclosed or poorly communicated. I closed a deal for a 2023 Toyota Tacoma, I thought was getting a good deal because believing every word and that the tire package for 5 years, maintenance package was included for free. Not TRUE at all! Then they gave my information completely wrong to Santander. This left me feeling frustrated and undervalued as a customer. Trust is a cornerstone of any business relationship, and sadly, trust is broken here. I hope Gary Yeomans Ford and Sales Manager Zach Rager take this feedback seriously and work to improve their practices to ensure future customers are treated with honesty and respect. I cannot recommend this dealership based on my experience. I would recommend looking for somewhere else to do business. No one deserves this to happen to them. If their own sister company down the street Ford stated, "They screwed you over with the deal!" Ford down the street wanted to help but their sister company couldn't do anything that vehicle has the highest miles of any Toyota for that year and the price they sold to you for $51K too much vehicle is only worth $27 to $30k the maximum. Wow imagine that I can't even trade it anywhere I have tried multiple dealers, even tried refinancing it to make payment as of date. I got approved with Suncoast and the cant even refinance it either. All I am asking was to pay the late fee and put me up to date with payments because of the wrong information. So, I can pay regularly on time inside of play catch up where I won't be able to catch up. Or take the truck back and they can keep it or buy from Santander and find me another bank and this time give me the right information. I believe that wasn't hard to ask. I even called Ford asking for information to be able to help Santander find me. He stated by financing he doesn't have a way of doing that and when I called Santander, they couldn't do anything until they received my information. I even talk to Santander about putting payments towards the end which are unable too. So, how hard is it for the dealership to put my payments up to the current date? You made the error of giving my information wrong to the bank? I don't believe I am asking much. I went into the dealership to talk to see if they could help fix their mistake. The gentlemen stated he will talk about getting this fixed. I said do that, talk to your supervisor, the owner, and Santander. Then the next day I went, it was afternoon around 2pm to see what he was able to do he said try calling Santander left message yesterday, no answer. I thought really, I can get through. Okay how about today? Okay, knowing the situation and I'm supposed to be a valuable and important customer as well knowing what happened you can't take a moment to make calls and get this taken care of as soon as possible. It seemed not so much. So, I said why don't we try to call them now together. Even on the phone with Santander it was no use because I saw the Sales Manager literally making one excuse after another, I don't see you trying to resolve anything. I told him I believe they should fix it, pay it and put me up to date not fair at all. Like I say I was brushed under the rug, sold the vehicle and now I'm not important at all anymore. Especially when they make mistakes with errors and can't even fix them. What is very sad but true is that when a dealership only treats you as a dollar sign and doesn't care about fixing problems they make and effects the client, it can be demoralizing.

Came in this morning to order a truck cover, mats, and custom visor. Iwas waiting for about 11…read moreminutes for the service man to get off the phone of ordering parts from what I could here . Then another guy brings this lady in from the tire shop and instructs her to talk to this gentleman and they proceed to literally stand right in front of me and nobody acknowledges that I've been waiting there. There were also people standing behind the desk that never acknowledge if I need help, could I help you, are you waiting on something, Etc. Worst customer service ever. Almost had the vibe of entitlement. I went to another Ford dealership and purchased everything I needed in Ocala. Totally different experience.