You have to watch what you order from these people for several reasons. 1) Just because they advertise its for your car, it might not be. 2) What they advertise might not be what you get; the picture matched what I needed, but what I got was different requiring more modifications than I was willing to do. 3) Let's say they sell you two parts as a solution to your vehicle (its what they advertise). Lets say those parts are a fuel pump and fuel line. Those two parts are not necessarily compatible with each other, but they won't tell you that. Summary: Just because it might fit your vehicle (or not), the part may not be "correct" for the application. read more

Just stopped in because my husband has a 65 mustang and we wanted to check the place out. Wont be back. The first interaction was a guy popping up out of his seat to make sure we don't touch the cars on the show room. My husband isnt white but he can still read. The next interaction was picking up a catalog for his model mustang. Ignored by one lady, had to repeat ourselves to make sure that we weren't doing anything wrong by taking the catalog. We asked if they were free, the lady that did respond says, YES" with a nasty tone. She never looked to acknowledge us. My husband said, "That was weird." The entire experience was weird and uncomfortable. read more

The staff is super friendly and help you find exactly what you need. Try to go when they allow you to visit the classic cars behind the warehouse. The owner is amazing and listening to his stories about his dads original Model A makes you feel at home. read more

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My wife and myself walked into Ocala location. Guy was friendly . I gave him my list with part numbers for my 78 Trans Am . and he said great . This really helps when people come prepared . He put my order in the computer gave me a total , I paid cash and he went back got all my parts and helped me load them in my truck . The morale of this review is . Go in prepared , don't waste there time without part numbers himhawing around . They are here to provide a service not shoot the shit . NPD Ocala has always treated me right , because I go in prepared ! Thanks NPD ,Dave in Sarasota, read more

Used to come here all the time with my father and it was always very welcoming.. not anymore, the white guy up from who looks around 30-40 with shorter cut dirty blonde hair was a absolute jerk. I walked in and wasn't acknowledged in the slightest bit, after a minute or two he gives attitude and asks "can I help you?" and i told him yes i'm looking for parts for these 2 specific cars, he was very blunt and acted like he couldn't be bothered with actually helping and ended the conversation by saying he doesn't know anybody who can help me, not to mention it being a common vehicle and them having booklets for it, according to him they don't even have oil filters.. what a joke, that dude deserves to loose his job. read more

We have been going there for years and not only do they have the best parts and great shipping they have personal service. We also love their January cruise day on a Friday morning for the Mustangs one of the rare great cruises in America of 70 miles in about 200 mustangs. Followed by Saturdays great show and something to do for the whole family with the park in the bubble boats. All at no charge !! Bruce in Palm Bay, Fl. with his 1972 Mustang and 1987 Mustang Convertible. read more

Car collection NOT OPEN TO THE PUBLIC. True to other reviews - totally ignored us when we walked in, then sounded almost offended when we asked if collection was available to be seen. read more

Guys my name is Beau Morris I own to collision centers and do high and restoration, typically I don't do a post or leave a review however I'm in my garage today going over a bunch of pieces and parts that I got in for one of my 69 Camaro projects that I'm working on and I was looking for a fast way to order the parts when I stumbled on these negative reviews. I'm telling you I use this company all the time I build 12 to 14 Resto is a year mostly Camaros and Chevelle's he's guys are awesome and the parts are very good for high end builds. I've been doing business with this company for 10 years never once have I had a problem maybe being on hold just a little too long but other than that these guys have been perfect I'm not sure why there is only negative reviews on the site because I know these guys do one hell of a job and I would highly recommend them as they are my first go to for all of my builds. read more

Terrible customer service. CSR didn't know much at all. Didn't even get up from his desk to help us. We went there to spend quite a bit to finish our Mustang. Came from 2.5 hrs away. Left with just a book. read more

great service and very quick delivery! They have been the best out of most of the other names!!!!!!!!!

Ordered grill parts for my 86 F-150. Cannot believe the incredibly fast, service, excellent fit parts, and mostly the manager's professional manner. Needless to say they won me over. Thank you NPD. Mike M. read more

ordered disc brakes for my 1965 Mustang, asked if my brake cylinder would work, was told yes...NOT, had to then order the master cylinder, did from elsewhere, put me behind a week. Like everywhere else these days, people with little knowledge telling you things they don't know to look knowledgeable. Ordered from Summit, faster but also told some parts came with it and didn't, why cant people give good customer service...maybe they don't have to, can always go on the dole read more

Hey, Rick S., I have spent a whole hour tring to find an order form (pdf?) that I can print and THEN order about a thou bucks for my newly aquired 1966 Mustang. How say you? Is there one, somewhere. P.298 won't print so.... read more

Excellent corporation. They have everything in stock, it is just incredible! I am a Pro, I restore cars for 30 years. In the world of spare parts distributor, I would rate them 9 on a scale of 10 ; 10 is the best ; I don't want to give them 10 otherwise they will get cocky! People are confused, they do not understand that spare parts suppliers are NOT ASE certified mechanics advisers. Keep doing your good work at National Parts Depot, here at the shop, we like you guys, thanks for your help and your good services. read more

No one acknowledges you when you walk in the door they walk right next to no more than 5 feet and no one says anything to you. Customer service stinks no personality they act like your bothering them. read more

Good guys, friendly service and had everything I needed to make my mustang beautiful!

Always had good service and quick response before. They promise quick shipping. This time I ordered wheel cylinders on Sunday the 21st and called them Wednesday the 24th to check on status. They had "transferred" my order to a Wisconsin store. OK, I'm in Oregon but I understand it has to come from someplace. Then I was told it could have been shipped Tue or maybe Wednesday the 24th. Wow ordered on Sunday then shipped on Tue or Wed? Then I'm told it's 3 or 4 more business days for delivery. I think their web site should be clear that it takes them a few days to get an item shipped. And they ought to send the customer an email update on processing. I have been dealing with other vendors and they even give tracking numbers with their confirmations. This is a disappointment. A two hour job now has the disassembled car laid up for an uncertain week or more. Could have...should have just driven downtown to NAPA and picked them up. read more