Once again a positive experience. I was convinced my transmission was the problem but turns out a…read moremuch less costly repair. They were very busy, as always given their good service, yet fixed my car same day. Thank you for being the conscientious business that you are!

I stopped in with a transmission problem, thirty minutes before closing time on a Friday, but…read moreRussell climbed under my SUV and diagnosed the problem and gave me the sad news that he didn't have the part to fix it. He gave me the chance to run up the the NAPA store and get the part and he would fix my transmission before he went home. Despite setbacks at NAPA, Russell walked me through getting back the Mr. Transmission and he took care of the repair without complaining or stressing about the extra time it took. I would Recommend Mr. Transmission, and Russell specifically, for any transmission issues you might have. HE is quick, r3espectful, and he will have my business from this date forward.

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.

I was extremely excited to find these guys to work on my 66 Mustang, about a week into getting it…read moreback the new battery died and the steering column was not installed correctly. I took it back to be fixed. They have now had it for 6 1/2 years and will not give us a straight answer on when we can get it back or when it will be fixed. They also blocked me from social media after commenting on a cool car and asking when mine would be complete. Nice guys but Do NOT recommend if you would like any sort of straight answer.

I brought my Corvette to this shop in June, 2023. Mr. Black had recently judged a Corvette show in…read morethe area and that seemed like a good referral. Immediately on getting the car back, the fuel release switch did not work. I brought the car back and this was repaired, see the email. Since that time I have found that 3 of the connectors for the center console were broken, and the lighter no longer works. There is a cut in the leather shift knob that was also done by your repair person. All of these faults are related to the short-throw shifter replacement. The car continued to leak oil and I brought it back to your shop. This was supposedly repaired a second time but it has continued to leak oil for the last two years. I have recently brought the car to Hendrick to repair the oil leak. They first replaced the oil pan gasket, which had an external sealant pasted over the gasket area. Subsequently they replaced the crankshaft seal. You can see from your bill that your shop worked on both of these items. I have paid $3500 to repair your faulty work on the engine, and many small pieces were broken when the shifter was replaced. This shop does careless and slipshod work.

Not to sure about this business. Went in for a quote came out with a whole other problem. Not sure…read morewhat happened just chose not to use and go elsewhere.

Kimberly is outstanding. She does the heavy lifting - managing the interface with the warranty…read moreprovider.

Love these people. Have been using them for more than a decade and completely trust them. They…read moredon't do unnecessary work, but take care of everything I need. And the fact they know me and will repair punctured tires without charge is just a bonus.

overpriced and dishonest. I changed my own oil after a service there and the oil was obviously poor…read morequality while I was told it was the best available. stay away

I neededTo get a frontend alignment on my 2019 Toyota Tacoma…read more Prior to coming, I'll check my lower ball joints and my control rod end myself. Today's date is February 9, 2026. It's a Monday. I talked to a short lady that works there and I believe she may be manager or assistant manager and I told her that I would come in February 9 and get my Frontend aligned because I wanted to rotate my tires. February 9 I come in and I believe his name is Richard Hall, tall, black man, about 6' 3 He told me the mechanic said "my outer tie rod ends bad," I told him no way are my outer tie rod ends bad, I checked him. I asked Richard to show me; and we started walking towards my truck, and when we got to my truck he told K Ron to show me the worn out Tie rod ends. K Ron didn't jack up either side of the truck in the front, he left it flat on the ground. He reached in and grabbed the tie rod and started swiveling it. He said see they're bad they shouldn't move like that. This K Ron needs to be checked, he doesn't know how to check parts, I was charged $60 for an inspection they never did and they never check my lower ball joints or my upper ball joint or my inner tie rod ends. He pulled the truck on the ramp and left it there for about 20 minutes, and then the next thing I know is he saying the outer tie rod ends are bad, which they are not, he doesn't know you're supposed to jack up one side to check it.

I took my car in for a radiator replacement. After picking my car up, I noticed that my hood was…read morenot completely closed. I returned to GoodYear and a mechanic attempted to correct the problem. After returning to Good Year 3 times, I was referred to a nearby body shop. After 3 trips to the body shop and several attempts to correct the problem, the body shop mechanic determined screws were misplaced and a couple of screws and clips were missing in the cover. The misplacement of the longer screws kept my hood latch from closing. He corrected their mistake and also showed me there was no anti/freeze in the reservoir. How do you replace a radiator and not add enough anti-freeze??? I would have burned up my engine.Good Year never offered an apology for their obvious neglect/error. It took over a week and a lot of my time to find and get their mistake corrected. I am quite disappointed in the repair and their lack of accountability.

My old car 152k miles!) decided to break down today (alternator, radiator, battery) on the way from…read moreTennessee to a graduation ceremony in Florida and the people at Liberty were SO incredibly helpful! Repaired super fast and back on the road ahead of expected time. All the love and praise for them for taking care of us in our moment of desperation.

I took my truck to them 6 times and it got worse with every trip. Now it leaks oil and has no oil…read morepressure. It is not driveable. They keep your vehicle for weeks at a time and charge you for the new issues they create. Steer clear of this shop.

I really enjoy their customer service, they have a lifelong customer with me because they're…read morehonest, great service, and family ran. Highly recommend getting your car serviced here if you're in the eastside of Birmingham.

I have a 06 Dodge charger rt and every time I need anything done on it, this is where I go. They…read morenever disappoint me. They never try to get me for things I don't need. Durrell will let me know exactly what I need and what I will need in the future. I love it there