Alright I'm gonna keep it honest here, I got what I needed, but received no help on where to find stuff, and all I heard was the workers saying multiple curse words gossiping about another employee working there. And I could hear this entire conversation from the other side of the store. So don't ever try to get a job there, and if you know you'll need help finding something, find somewhere else. read more

Tom, go c Tom!! He truly is the definition of customer service. This store is filled w great guys and gals who always help. But Tom, last night you helped me WAAAAAY more that u had too! I am grateful to you. Thank you so much for being helpful, beyond your job description, I am glad you are a manager at my neighborhood AutoZone. Thank u soooo much. Jacque read more

First off it seems lately all parts from Auto zone either don't fit correctly or when they do they end up being defective. STAY AWAY FROM AUTO ZONE! Company is owned by the same owner that destroyed Sears. Obviously this guy doesn't care about anything. AutoZone raised its prices and is more expensive than the dealer at times more times than less. read more

AutoZone Auto Parts - Nuts and bolts - Auto Parts & Supplies Near Me - Queen Creek, Arizona

Jay B, so thankful for you help today! Appreciate you going out of your way to help with my Tahoe.

This location has been very helpful on multiple occasions. Kenny helped with checking my battery and then replacing it with a new one and they are very efficient. Really appreciate knowing this location being helpful and knowledgeable! read more

Tom Miller, extremely helpful and knowledgeable. Patient with me and went above and beyond to make sure I was getting what I needed. He even went out and installed the part I bought. Made conversation and truly cares about helping each person who shops with Auto-zone! read more

Wasn't to bad, ran in to get some motor oil and antifreeze. I was in and out within five minutes. Employees were really nice, and did a great job. Why only two stars, you might ask? For a person who doesn't overreact on this covid thing. I'm getting tired of seeing establishments not enforcing their own guidelines. We've been lucking here in Arizona. We really haven't had a long major lock down. However if we keep playing these games. We're going to lose out and end up being locked down. I'm going to start really base my reviews on how businesses are handling their safety. read more

Ruedy was really kind and helpful, great service and recommendations - 10/10 recommend this location :)

This TEAM is always amazing and helpful. Today they knocked out of the park helping my 16 year old getting her battery replaced. Always the best service!! Thank you! read more

So through a series of goof ups, we ended up having the wrong battery delivered to our house, then when we tried to fix the situation the order was somehow forgotten. We called the Rittenhouse location and were put in touch with Jack Reudy. He went above and beyond. He told us he'd make the situation right and he did. Drove the battery all the way to San Tan Valley and then installed it for us in 108 degree heat. Super, super friendly and informative to us and patient. If this guy hasn't gotten a raise yet, he needs one, and I am NOT easy to please...just look at my reviews on here! read more

Tom the manager was so awesome, I needed a battery change . He stopped what he was doing and installed my battery, we were in and out in a short time. Great experience Highly recommend. Thank you read more

I went to the new AutoZone in Ellsworth Rd in Queen Creek. It's so new it doesn't show on yelp. All I will say is I know why I usually go O Reilly. Three people working but no one knows what they are doing. Terrible customer experience. I gave Auto Zone another chance but I'll be sticking with O Reillys from now on. read more

OMG! My battery died at the new Trader Joe's in Queen Creek and couldn't start my car with over $300 worth of food in my car and 8:30pm. After Bruce at Trader Joe's helped me jump my car, I went to Auto Zone where Oscar and the manager stayed open for me because it was after 9pm. They were so incredibly nice and were such a life saver! I was in and out in about 10 minutes!! Another gentlemen drive up after me and Oscar and the manger helped him too! AMAZING service. I will be back for sure!! I'm so grateful! Thank you for your phenomenal service! read more

I go to Autozone regularly for parts for our 4 car fleet ( lots of cars for the kids et al ). The staff is always super helpful and is helpful - no matter whether a profit motive or not . Today I went in with an ABS brake issue - and the staff was willing to use their code reader at no charge to help diagnose the issue ... the results came back and I was able to determine what needed to be replaced ... quickly and easily. Thanks much Autozone for all the help !!!!! read more

The free OBD code diagnostic is great. Robert was the BEST. Ran the code from my van in the computer and took me out to show me what was the problem. In no time I had a new hose to fix the problem and saved a TON of money. My son and I were able to spend some time fixing the van together. Much better than paying hundreds of dollars for diagnostics and repair. Went back a couple of days later for new filters that we noticed were in need of changing. read more

I am a single woman who bought a new battery for my truck at AutoZone one year ago and this week it went dead in my garage. After getting a jump from a neighbor, I drove to the Queen Creek AutoZone on Rittenhouse with my receipt, expecting a replacement battery. They tested it twice and told me that there was nothing wrong with my battery. They told me they could replace it, but that they didn't feel that it would fix the problem. I was able to drive to Gilbert to my mechanic of 30 years. He tested the same battery and told me the battery was the problem. He took the defective battery to AutoZone with my receipt where they didn't talk him out of replacing it. He installed the replacement and now my truck is running the way it's supposed to. I don't think that AutoZone's warranty is worth the paper it's written on, and now I have a bill to my mechanic for his time and energy spent on my behalf. That, however, may be some of the best money I've spent in the last year. I do not recommend AutoZone. They're parts store, not a service store. read more

Sage and Tom were very helpful and friendly. They helped install our new battery and some missing screws. Highly recommend coming here for all your automotive needs! read more

Jared h was very helpful and patient. I would recommend this auto zone. Ask for him. If you can..

Ricardo does a great job! He helped me find and replace a headlight on my outlander. Super friendly, I will go out of my way to come back to this locations the future. read more

Car went dead and they were quick to help with a new battery. Reasonably priced and efficient

I ordered the incorrect battery and had it delivered via Uber. I called another location closer to my house to ask if they had the correct battery. They assured me they did, so I went online bought it for same day delivery. It was over 3 hours (the window they said for delivery) so I called and they said they didn't have the battery...but the Rittenhouse location did. So I called them & spoke with Jack who assured me he'd take care of it. He actually delivered me the battery & installed it! He was so kind and really took control of the situation. 5 stars for the Rittenhouse location for me! read more

I am a transplant from SoCal and new to the area. Naturally I look for the stores I am familiar with and that have been good to me in the past. For 25 years AutoZone has been one of those stores. They carry a variety of good products and honor their product guarantees without question. The AutoZone closest to my new house is the Rittenhouse store. I have found the employees there to be helpful and courteous. If you go into a store with some experience and research with what you want to accomplish then the chance of having a good experience is much greater - but not guaranteed ;-) Over the past 6 months I have replaced brakes, a timing chain, a cylinder head, wheel bearings, spark plugs, light bulbs and other miscellaneous items on one of my cars, all purchased from AutoZone. I have also purchased or used their tool loan program to accomplish those projects. As for me, I am very satisfied and will continue to use AutoZone because of the cumulative positive past experiences with the company. read more

Quick and friendly service with exactly what I needed. The sales manager, Tuttle, was extremely helpful and provided a high level of customer service - greatly appreciated. read more

7:40am doors locked on Sunday Nov 4th. Suppose to open at 07:30am Watch me try to open the door. Door stays locked. Strong work people. read more

My battery died and I had to get a jump. I called my car dealership, where I usually take my car for service and they said they couldn't help me for 3 days. So I looked up the closest auto zone and went there. I'm so glad I did! Connor was great! He was able to check my battery to confirm that was the problem and then change out my battery for me. Connor was very professional and competent, I will definitely go back! read more

Cameron and Oscar helped me out with my issue that other places wouldn't even spend time of their day to do for customers without charging an expensive price. Thank you guys for your help and excellent customer service. I never really leave reviews but definitely for them, will take time out to do so. read more

Great customer service. Store Manager Todd went up and above to help me with replacing my dead battery! Thank you!

Had to change my car battery, the one I had lost it's charge, CJ was very helpful and without question swapped me a new one. Didn't take long at all, everyone in there was very friendly read more

Great to have help selecting and installing two batteries for my F350. Very pleasant help and was in and out quickly! Great service!

Went in to return a motorcycle battery, the managers first reply was "sorry, it's past it's warranty." My initial response was to point out that most motorcycle owners and mechanics have rated Duralast aka dura-crap, as a worthless problem riddled motorcycle battery. I went back after I gave myself some time to adjust and shop for other items, and returned to point out it's the 5th time in 18 months this battery has had to be replaced. After some exchange, they decided to replace the battery - to their credit. I would still warn EVERYONE to get a different motorcycle battery- Shorai, Western Sports, BatteryMaster, or anything else with similar ratings: it's worth the extra money! read more

These guys are awesome I was moving and needed to change out the ball in the trailer hitch two of the guys changed it for me I offered to pay them and they said no. you don't find many places anymore that are willing to help someone out. read more

Thanks for the help. These guys have always delivered on service and quality for me. Autozone has been my automotive store since late 80's. I have also used Checker, Pep Boys, and O'Reilly's. My favorite is Autozone. I only like the others if I know somebody who works there. read more

With a courtesy installation of a battery, the first battery placed in my vehicle was undervoltage, 8.4 volts. This defective battery caused all of the electronic modules to appear faulty. Once a battery with 12 volts was placed in the vehicle, I was able to start it. However, the installation was careless, and the cables got crossed, and my main fuse block was damaged. The damaged fuse block caused the vehicle to give intermittent falses errors, but worst of all, the car died twice while driving. The temperature here was 111 degrees Fahrenheit, and my wife was stranded. Thanks to good samaritans, she was able to get home safely. I reported this issue to AutoZone and got the typical bring this part in; we will second guess the failure and not reimburse you for repair cost or the danger of being stranded in traffic. AutoZone seems to have a quality purchasing problem. Item cost is not as important as functionality, safety, and customer satisfaction. Be careful with their service and parts. read more

I would like to thank this store for being no help to me at all. I walked in and asked a guy at the register if someone could help me cause I know NOTHING about cars. He proceeded to tell me he'd have someone help me cause he "couldn't leave the register". I waited and finally another associate asked if I needed help. I told him my car is overheating and could he please come show me where I need to put the engine coolant. He looked around like as if I had asked him an impossible question but then he reluctantly came outside with me. I popped the trunk, he showed me where, and then helped me to purchase the engine coolant I needed and gave me a funnel. I then asked him to come hold open the hood of my car, as it will not stay open on it's own, and again he looked around like he wanted to find something else to do. I wasn't asking him to do the work on my car just hold the hood for 30 seconds while I pour the fluid in. He reluctantly came out to help cause holding the hood open and pouring the fluid would've taken three hands unless I wanted to hold hood open with my head and burn the hair off in the 100 degree AZ heat. He was out there for 1 minute and the guy who earlier told me he couldn't leave the register LEFT THE REGISTER TO COME GET HIM. I ended up having to find some way to make all this work. Regardless, I'll be going to Pep Boys or O'Reilly's from now on like I used to cause they have always helped me with everything. read more

My Jeep Cherokee wasn't cranking over so I pulled the battery and took it to Auto Zone. The Manager checked and yes it was dead. He helped me find a replacement but never tried to up sell me on a battery that I didn't need. He was super helpful and also gave me 10% off. They have my business! read more

I normally have a great experience but this time the sales guy offered to help me find my light. I found backup lamp part #3156 Sylvania for my 2wd 2007 Mercury Mariner but he said the part was 921 Sylvania. I didn't question him bc he works there. I came home to install the bulb and it was too small. Grrr. Hoping they will exchange it for the correct size even though I opened the package so that I could easily grab it when I removed the old bulb. read more

This place was pretty alright. Kevin and Eric were super helpful. Great guys. Andre likes to stare people down. Maybe he was having a bad day. I don't know. What I do know is you shouldn't stare customers down. Get yourself a new worker. He's subpar at best. read more

Amazingly helpful yesterday when I discovered my battery was on death row. I was in and out in no time with a newly installed battery and no more worries. The entire staff was friendly and helpful but special kudos to Lisa. Shes the best!!! read more

If I can give this a NO STAR then I would, this autozone has horrible customer service. The associates there have the worse attitude. For the good amount of time I was there no one asked if they can assist me. When I finally had a question to ask no one was to be found all the workers were hanging around in the front where the registers are at acting like true fools. I also could not tell who was a worker & who was not, they were not wearing any proper attire. Anyways I asked a simple question about two emergency lug nut removers I had seen & if it could be a possible match to the lug nuts on my car, he straight out told me "nope none of those.." & did not proceed to look anything up for me. Then I had asked about the return policy & he rudely answered that once I took off the tag that I could not later return it. Long story short I left the store completely frustrated & right down pissed. Thanks for the no help. Dicks read more

Awesome costumer service. I needed a new battery and they were extremely polite and didn't pressure me into buying a battery from them or into buying additional stuff. Will helped me out and was honest and down to earth he won't bs you. read more