I am a FT RV'er The power in my coach went out. I needed new cable jumpers for my house batteries…read moreand the size I needed were not available from anywhere Called the Clermont store and they said - don't have it and hung up on me. I called the Kissimmee store and Nardy said I can make them for you..... just give me time to get the cable from another store I had my new jumpers that day. This store went above and beyond for me and I am so appreciative in the cold weather to have no power for heat is pretty drastic. Nardy is one good and extra mile guy!

John the store manager was great. He helped me with my battery issue I was having by testing my…read moreold one to make sure i didnt need to waste money or to see if it was an alternator issue. Very knowledgeable and even told me my break pads were low. He even went as far as getting on the ground and showing me. Explained the differences in the different products available. And told me step by step how to do them. Great shop and i will only come here for now on.

Had to go in twice last week. My mechanic recommended that I speak to Diane but Blanca was…read moreavailable. She came right up to help without being asked, she efficiently recommended a bunch of products for every thing I had on my list. She seemed to really know what she was talking about and she was super patient and friendly while I doubled checked everything with my mechanic. I spoke with another friendly gentleman as well but I unfortunately did not catch his name. I was very impressed by the whole experience.

Stopped in for windshield washer fluid. It was very fast pleasant service. Was in & out quickly had…read morefriendly service. Weather was raining & the fluid in my washer system just wasn't getting the windshield clean enough.

After moving to the area, we downloaded the app and had my vehicles 15K service here a few weeks…read moreback and everything could not have been better or easier. Today they confirmed that they will be my go to mechanic/tire gurus for anything to do with my car. While on our way to an appointment in Winter Haven we barely left our development when we got a flat tire. I changed it to the spare (just as the rains came) and immediately drove to Tires Plus. When we arrived all of the bay doors were open and there was a line at the counter. We then prepared ourselves for a long wait or an appointment for another day. We then spoke with Jose at the desk who went out in the downpour to get the dimensions, confirmed they had a compatible tire, goes into the shop and immediately returns to tell us they will take car of it right away. We were beyond elated with their outstanding customer service. Fredrick swapped the tires and even took the time to restock my spare. I know they believe that they were just doing the job they were paid to do, but to us they went above and beyond. We truly appreciate the team at Tires Plus.

We had an unexpected car issue while we were in the area, and they got us in quickly and took care…read moreof the problem within a couple of hours, on a Sunday! A week later, the car was having issues again, and because the work was warrantied, I called them to come back there, even though it was farther from where I lived. Dave and Jason were great- they answered all my questions and got me in quickly. Unfortunately, it was a new issue and not connected to the work they had done the week before. Jason explained the issue to me clearly, and I was not charged for coming in that day. (It is a very old car, and we decided not to do the additional work. )

They were willing to change just the brake pads on my Santa Fe Sport as the rotors were in good…read morecondition. Ended up being about 1/3 the cost of the dealership, who wanted about $650+, or 1/2 the cost if they had changed the rotors. Very friendly, honest and appears to do good work. I do understand the current owner is selling so we need to see what changes when that happens

If you use this business, I suggest you don't , I strongly suggest you check everything they do…read more THEY WILL LIE TO YOU & they DO NOT replace parts they say and charge you for. Had a complete front break job done in April. June 3 they state I need to have it done again. After finding my receipt and producing where they did it , THEY ( Kelly) outright refused a refund ($485). Thurs place came recommended by members of my church. Not anymore. Absolutely a scam and poor Way To do business I'm just sorry there's not negative stars

If I could give 0 starts I would. My vehicle was rear-ended…read moreon Jan of this year, my car received that Classic Collision claimed to be over 7thousand worth of damages. Okay, the damage was significant and I am not knowledge one car mechanics to dispute the total amount. And so I left the car there to be take taking apart inspected and properly diagnosed, and for the claim or bill to be sent to the insurance of the driver who hit me, all the while I was driving a rental. After seven days exactly I called Classic Collision and ask them about the status of my vehicle, margarita informed me that they were still waiting on Geico ( the fault drivers insurance ) To respond to the amount due for the services. I was furious that I had not been updated within at least 48 hours of GEICO's lack of communication. So then I had to pay out-of-pocket for my rental to be extended, and deal with The guy Insurance, who eventually ended up responding to the claim as a total loss, since they did not want to cover the damages. After Several days of communicating with agents from GEICO, I was able to have them agree to cover the cost, I work in the medical field, and luckily, I have some understanding of how Insurance is work. Thank goodness for that, otherwise I would've had no choice, but to put my faith into Classic Collision, who did a horrible job with communicating with me and the insurance.. The second and current problem that I still have, is that they did not properly fix my car door, prior to this accident the driver door would function properly. And after the accident, the door was not able to fully close, I even have videos left me driving through the car wash and water leaking in just stays after the car accident. I drove the vehicle back to Classic Collision's and show them, the manager there I think her name may be Michelle, she told me that it would be an out-of-pocket cost. So they basically receive payment from an insurance without fully doing the job. I was strongly recommend before choosing this shop, to do some research, and nacho sound reviews, because reviews can be filtered out by companies. But by real people, and their experiences with shops around town. That was my experience.

Quick turnaround, great customer service. Kept me updated on my vehicle and very pleasant to deal…read morewith! Thank you Classic!

ANGEL SHOULD BE FIRED!!!!!…read more After today's visit and the way Angel treated my wife I will NEVER visit another Valvoline again. I called the number for this location to see if personal checks were accepted. I was told yes with ID. When my wife tried to pay Angel rudely told my wife they don't and that no one would have told her that. He went on to say she could leave but they would keep her car. Seeing that she was in the car during service this would be a physical threat. Another employee apologized to my wife and said no one likes to work with/for Angel. I have placed a call into corporate...THIS IS NOT OVER!!!!

On February 28, I brought my 2018 Dodge Grand Caravan to Valvoline for an oil change. At the time…read moreof arrival, the vehicle was operational. During the service, Valvoline staff made comments about a noise coming from the vehicle and stated that it sounded like a transmission-related issue, specifically suggesting it may need transmission fluid. Based on that concern, I requested that the fluids be checked. I was informed that they were checked, and the service documentation reflects that the transmission fluid was marked as "OK." This vehicle has a sealed transmission system, and no explanation has been provided as to how the transmission fluid was properly verified. On March 17, while driving to Xtreme Motor Works to have fluids topped off in preparation for an out-of-town trip, the vehicle began bucking. Due to safety concerns, I left the vehicle at the shop overnight and did not continue driving it. Valvoline later acknowledged responsibility for an oil leak related to the prior service. I offered to have the vehicle towed to the mechanic for repair. This option was declined. Valvoline staff stated that the vehicle was safe to drive despite the oil leak because there was still oil in the vehicle. On March 18, they chose to operate the vehicle and drove it approximately 30 miles to the mechanic shop. Following this, the vehicle's condition worsened significantly. The vehicle is now completely inoperable and presents multiple transmission-related fault codes consistent with pressure loss and internal failure. Valvoline has since refused responsibility for the current damage, stating they were unaware of any transmission issue and has closed my claim. While I acknowledge the possibility of a pre-existing condition, Valvoline identified a potential transmission concern during service, documented the transmission fluid as "OK" without a verifiable method on a sealed system, accepted responsibility for an oil leak, and made the determination that the vehicle was safe to operate. They then chose to drive the vehicle despite the availability of a safer alternative. Valvoline failed to exercise reasonable care in handling the vehicle. The decision to operate the vehicle under these conditions directly preceded and contributed to a significant worsening of its condition.

I had a few oil changes, new tires, balancing and alignment. The shop is only a couple of years old…read morebut it might one of the best shops in Central florida. It's always very clean and organized, you are greeted immediately and usually someone helps you right away. They give you solid and friendly advice without any pressure. I will be coming back as long as I live in the area. The prices as good or better than anyone around and shopped online and compared a lot before buying new tires. Their website is also far and above the best compared with the competitors. Easy to schedule and reschedule services, easy to select them. Lastly its a great location that also has a Publix, McDonalds and a UPS store

Last night i wiped my MINI in to have my Mavis newly bought tires checked and the crew was AMAZING!…read moreThey sorted the tires quickly and then peeked into the engine to look around. Will be getting my oli changed there going forward.