Jose Rordriguez (parts sales manager)was a huge help!! He went out of his way to assist me.read more

I came to auto zone too buy a new horn because mine stopped working. When I got here Ricky was…read morehappy and willing to show me where they were, however, he asked to see my car just in case there was something he could do. After a while he connected a cable and just like that it started working. No money out of my pocket! I would recommend this place to EVERYONE! They're great people!!

AVOID THIS PLACE!!! I had to get my timing belt replaced again for another $1100. They put crappy…read moreparts that breaks. Another thing is they set you up for another reason to come back and make money off you. They said my engine was shaking when there was no sign. After my repair, a bolt fell of the bracket that holds the engine. They lie, cheat, and would steal money from you when they can!!!!

So far, I'm a happy driver! I had a busted tire and I needed a tire right away. I called and spoke…read morewith Kevin who explained to me what would work better for me. I especially loved the cost of the tires. That worked perfectly for me compared to another shop. He called me when the tires were ready and I headed in the next day. I didn't have to wait and I was out in under an hour. My Contiprocontact tires feel great in the road.

I have had all my vehicles service at Pep Boys and Preston Moss is my service rider and I go to him…read moreevery time. I've had at least six set of tires done balance rotated and aligned and I've never had a problem if there's an issue just go back to Preston and he'll take care of it!

appointments times means nothing, waiting 1.5 hours before retrieving my keys and left for a tire…read morerepair. Went down the road and it was completed in less than 15 minutes. Pep Boys St.Cloud was my go to place for any problems with my vehicles----but customer service sucks here so I won't be back ...other than I have my tire warranty there for 3 Vehicles

This mechanic is honest and does a great job. I was a mechanic for twenty years and know a good…read moremechanic when I see one. He is very fast and had my car's A/C repaired and working in under one hour on my BMW, something the dealer couldn't even do. Highly recommended.

This place is amazing!!!! I had been looking for a mechanic to do an inspection and nobody wanted…read moreto do it. Its very easy however I had been going door to door and no mechanic wanted to spend the time on it. While I am away in Las Vegas I want to use Turo to rent my car out and a simple inspection checklist had to be filled out for it by a mechanic. I walked in and was welcomed by very friendly staff and helped on the spot!!! Just the best customer service!! Highly recommend this place!!

They were professional,prompt, courteous and very reasonable. They repaired my Mercedes S430…read moreHeadlights. It was an electrical problem and they were very thorough and solved the issue. Fantastic job guys!

great experience having my vehicle repaired here! owners were very nice, professional and…read moreadaptable. Repair itself was quick and done right. I will use this shop in the future and recommend them to friends and family. Thanks

I'm giving this review based solely on my experience with the manager, Jacob…read more While driving, I got a flat tire. It was especially frustrating because I had only purchased the tire last year. The closest tire shop was Discount Tire, so I stopped in hoping they could help. Unfortunately, they didn't have the tire I needed in stock, but Jacob still went above and beyond. He had my spare tire installed so I could safely get back on the road and even told me to call if I needed anything else. Jacob was professional, friendly, and genuinely helpful. That level of customer service really made my day. I don't know what the cost of a replacement tire would have been at Discount Tire, but if they had the tire I needed, I absolutely would have purchased it from them. The store is clean and well kept and there is plenty of seating if you have to wait for your vehicle. Great hospitality and excellent customer service. Thank you, Jacob!

Trailer on Florida Turnpike had two blown tires ! Stopped in here and they changed both with hardly…read moreany wait ! Excellent service ! Would come here again and again ! This is what a company should do ! Thank you !

I came in for an oil change, which was priced reasonably. The quality of my experience: efficient…read moreand convenient appointment booking, excellent maintenance support, friendly team, tidy and welcoming waiting area. Also, I appreciate their follow up and feedback. I will return for my auto needs.

Some people might have had good experience at this place (All Car Shop 1755 S. John young Parkway…read morein Kissimmee Fl) but I am not one of them! I had bad experience with mechanic shops before, but this has been one of the worst! Imagine, I am a 64 years old Desert storm, Desert Shield and Iraqi Freedom veteran, and the manager I spoke with is also a veteran, and look at what I went through, my fellow veteran, we are our worst enemy. I can tell you my whole experience, but there is not enough room on this platform to do it, so I will give a brief synopsis. I first brought my vehicle into the shop (approximately the second week of June), for the check engine light. I was charged approximately $164.00 for a diagnostic, which confirm the code that I was getting about the engine misfiring. I didn't get it worked on that day, because they didn't have the parts. Approximately two weeks later I went back to get the work done. There are two reasons why I went back to that shop. One is, I assumed that they would apply (what I paid for the diagnostic), towards the repair cost, and the other reason is; I love supporting veteran own, or any business that deal with veterans. Anyhow, with the diagnostic, the repaired cost me over $3,000.00 just to change out 8 plugs and coils. Changing out the plugs and coils appeared to solved the problem, because the check engine light went off. On that day they were planning to also do a gas treatment (a can of gas treatment purred into the gas tank), for over $300.00. to avoid paying the $300.00 dollars, I went to the dealership the same day and bought a can of their gas treatment ($40.00 with tax), and pure it in the tank myself. Now here is where the story gets interesting. About three to four weeks later, the same thing happens again, the engine light came back on, with the same two codes. After going back to the shop (for the same issue), I was told that, in order for them to check it out, I would have to agree to pay another $164.00 diagnostic fee. After I agreed to pay the fee, they brought the truck into the shop (with the check engine light still on), to check it out. Approximately 30 to 40 minutes later, the manager (or who appeared to be the manager), came and told me that he was getting a misfire from one of the cylinders, but after clearing the code he couldn't find anything wrong with the truck. I told him that I was getting two codes instead on one, but he advised me that he was only getting one code. He continued by telling me he found a problem, and in the same sentence, told me that he couldn't find nothing wrong with the truck, I couldn't understand that! However, he advised me that because the job/parts were under warranty, he would change out the part that was responsible for the misfire. He also stated that he would also try a gas treatment after changing out the part. After he mention the gas treatment, I told him that I had added a can of gas treatment to the truck the very same day he did the repair. He then stated to me that the gas treatment I added was the cause of the problem. Remind you, I use the same cleaner the dealership used in my truck twice before, also it's been several weeks and several tanks of gas (I went through), leading up to that moment. Also, the whole time I was driving the truck (with the gas treatment in it), the check engine light has not came on once. Anyhow, he told me he was going to speak with his technician and get back to me. When he came back, he handed me back my keys and told me that the gas treatment was the problem. He didn't even bother to change out the part he found that was doing the misfiring, the part that I paid over $3,000.00 for, which was still under warranty. He told me that he wasn't planning to charge me. Are you freaking kidding me, charge me for what?! A job that he never did! He never worked on the truck, he never changed out the part he told me had the misfire, as a matter of fact, the minute I left the property and got out on the main road, the engine light came back on! If there are any veteran reading this post, beware!

Service was great they are always so helpful . I had a flat tire they fix it and it was not that…read moreexpensive .

Was passing through the area and my heat shield lost a bolt. By the time I got to Firestone, the…read morewhole front of it was hanging down like a scoop. I couldn't drive an hour anf a half home like this. They did not have time to fix it as it was late in the day on a Saturday, but they got me in, removed the piece, and put it into the back of my SUV so I could repair it later. I would definitely be a loyal customer to this location if I lived in the area. EXCELLENT service! Thanks again!