This is not my normal auto shop but my car decided to have a small issue while traveling to work. I…read moredid not want to risk driving back home so my husband found this place and reviews looked good. The owner was super nice and helpful. Got me fixed in a day to be back on the road at a reasonable price. Also let me know of things I can do in the future to make sure my car stays on the road. Will return and recommend.

What can I say, Malcolm has done a great job for me twice. My kids go to school down there. He…read morefixed my daughters Alternator, and helped me with my sons car. He worked with me over the phone and got the job done.

Still the best auto motive repair shop in the state. Quality workmanship reasonable prices and…read moreexpert repairs keep me coming back year after year with my precious Lucy as he takes very good care of and repairs. I wouldn't even dream of taking my car anywhere else!

I can't tell you how pleased I am with Daryl,s and his Workman . They are very thorough and honest…read more. They take their time and explain things to you in great detail . They made my life a lot happier and I am thankful . Plus they are right around the corner.

First time visit- engine overheating- was friendly, honest, fair price and worked on the car…read morepromptly- highly recommend this place

I do peer my car off after hours yesterday. This morning at 8 am I called and checked to see if…read morethey were going to be able to work on it and give a brief overview of the problem. By 10 they told me the problem and by 11 it's was ready for pickup. I appreciate the helpfulness and quickness!

From start to finish we had an amazing experience with this business! Everyone we spoke to while…read moregetting our car serviced were polite and kind. Grateful we broke down where we did and were able to get back up and running in no time thanks to Mr. Allen and his crew!! We ended up fixing what was really wrong with our vehicle for a lot less than what the big name company was going to charge us. Highly recommend them!!

Very good service I would highly recommend had my Yukon towed there they had problem solved the…read morenext day

Manager and staff were friendly and helpful when a flat tire threatened to derail a business trip…read moreand my surrounding schedule. Had the car towed there and they kept it closed up for the evening. While I traveled the next day they procured and put on the new tire. When my plane landed back in town a bit late, they waited for me about 10 minutes past closing time to ensure I could get my car back that day. Not only did they go beyond the call to solve my problem, they helped relieve the stress of the whole situation.

A couple of years ago, the manager had gone above and beyond and I had become a loyal customer…read more But this past year has been very poor indeed. I had taken it in to have my brakes checked. They said it didn't need a brake change. (Something is still wrong because it squeals and something feels off.) They told me someone would bring it around. Thirty minutes later, I walked in back and asked again for my vehicle. I was driving to Texas a few days later and someone waived me down to tell me that one of my tires was wobbling badly. They hadn't tightened the lug nuts properly. Recently, I went in for an oil change. I then drove to my brother's house in Georgia for the holidays. He took off the plate that sits over the oil filter and told me that they didn't change the oil filter. When I told someone at Express about it, he all but called me a liar. I let him know that I wouldn't be back.

I had my tire patched at the Staring Lane location, and while my car was there, my windshield was…read moredamaged. The business has acknowledged that the damage occurred on their property, although they said they do not know how it happened. The employee who worked on my car was conveniently not employed there just a few days later, so there are no witnesses or cameras to corroborate their claims. Within a day, the crack spread to the point that it obstructed my line of sight and made the vehicle unsafe to drive. I was unable to drive my car to work and had to pay out of pocket for a mobile windshield replacement. Despite acknowledging that the damage happened on their property, they have refused to take responsibility or reimburse the cost. I'm disappointed in how this was handled and would not recommend this company based on this experience.

Fixed slow leaked on tire The staff was very friendly and…read morethey were able to take me in without an appointment.

It's long, but worth reading…read more.. Listen, I did the research and even discarded family/friend's suggestions on body shops. I chose this place due to the reviews but I should have known better than to believe it could be that great. My vehicle was improperly fixed (from a different bodyshop) from a previous accident before I purchased it. After discovering that there was water leakage in the trunk along with an improper alignment- the dealership agreed to pay for all repairs to a bodyshop of my choice. It was clear from the beginning that this place has a very narrow minded atmosphere when the front desk lady didn't know how to handle my situation. After speaking to the owner, I knew this was gonna be difficult because he reeked of arrogance and even cut me off during my explanation. After I missed my first appointment, I called back to reschedule only to find out the front desk lady once again had no idea about who I was nor how to deal with my situation. Once my vehicle was ready for pick up, I examined it and noticed that my interior fabric panel was unsealed and messed up. Once Doug, the owner, decided he was ready to get off the phone and attend to my concerns it got disturbing. He stepped out with me and aggressively started ripping apart my interior trunk to dismiss my concerns. He ended up breaking plastic pieces only to admit that the panel was poorly handled by his people and would have to stay messed up because he had no interest in replacing it. He stated, "i would not make a profit off of it". He continued to accuse this entire fiasco on the dealership, he didn't shut the hell up until I shot down every single diss he made at the dealership. After mentioning why only the leakage was fixed and not the entire trunk, he proceeded to say that he was "unaware" of those problems and expressed that he would refuse to fix it because the problems came from a poorly done job and not a collision. Cause that makes a difference? He stated, he knew "no one who would fix this type of issue". Now I know this company, they are going to respond to this review and try to shift the blame on anyone besides themselves. Let me finish by saying, they are most definitely overpriced. They charged $500 in labor for $15 worth of items- no exaggeration. I do NOTA recommend, a dealership bodyshop is better and probably cheaper. This review is 100% honest, I am not being petty (1. The repairs are not coming out of my pocket anyway, 2. My vehicle is going to be repaired by the right people, 3. There is no reason to be petty). There is no exaggeration, I not once showed any form of disrespect to any of their staff including Doug. I gave this place the chance to fix their mistakes without being rude or exasperating, they said no so now I tell the story. Simple. So don't bother responding to this review Complete Collision, I have given you the opportunity to speak your truth and make things right. Don't make a front just because this is now public.

Doug and his team were quick and profesional in repairing my car after it was side swiped. Quality…read morecare is taken when working this group. Will definitely be back if I ever need to. Thanks Complete Collisions!

Quentin came for a diagnostic to determine why my daughter's car wouldn't start. He not only fixed…read morethat problem with the battery cable, but also fixed an oil leak, and topped off some low fluids. He was only going to charge the diagnostic fee (an already low $75.00) for fixing all, but I gave him a substantial tip, for which he was very grateful. I will say he was 45 min. late, but he texted twice to keep us posted. I did find that I had a hard time following some of his explanations, but that's mostly because I don't speak car! I would recommend him and will call again if we need a mobile mechanic. He is very amiable (and quite the talker:)).

very reasonable pricing , respond quickly to calls. The convenience of him being able to come to me…read morebecause my car couldn't make it to him on the road was such a relief!

While visiting Baton Rouge on Christmas Eve I unfortunately had a mishap with a roadside curb…read moreresulting in 2 flat tires and a tow to the shop after hours. I was pleasantly surprised and relieved to hear from Mr.Benny the day after Christmas that the problem was being addressed. He informed me of the price of the tires and that an alignment was also needed. He was both professional and reassuring that the job would be finished soon. When I arrived, my car was parked in the front of the store ready to go. Mr. Kollen was there to check me out efficiently and advised me that I should have no problems getting home. I want to thank both gentlemen for their help.

Wait time ridiculous should have never bought tires went for road hazard repair told 3 to 4 hour…read moreWait guy on lunch at 10:30 to1 will never use pep boys again

Mr. Marshall gave excellent service and Joe did a great job! I appreciate it!! Thanks!read more

Run away from this place. Do not even let them see your car. Very unprofessional and inappropriate…read more Shon was very helpful, but unfortunately she wasn't there when I got back. Taking my business across the street.