We had a problem with our awning motor on the RV while traveling. After calling around, Lake RV was…read moreable to make time for us. Jessica was a delight to work with for scheduling (and she was wonderful with our small dog while we were waiting!), and Steve was a great service tech. After the first visit, they ordered the part - it was expedited and three business days later, we returned for the install. It did take him much longer to install than expected - it turned out the "temporary fix" our neighbors helped with caused some problems with the install. But they stuck with it. All the staff was great. They don't have a waiting room (most people drop off), but everyone was really helpful finding us a place to sit. There are several dining options within walking distance if needed. I would also recommend calling for hours - we drove an hour to get there. They have a nice store, and they store and sell RVs on commission. Overall great experience.

For $370 they fixed up our RV with various repairs and winterized it for us. They'll also store…read morethem for $2/ft per month. Nice guys, efficient work.

All good guys in there that get your stuff or find it for you. Daniel was especially helpful.read more

Knowledgeable staff and good selection of automotive parts and products. They were very helpful in…read moreassisting me in locating a needed part for my Ram truck.

Professional, personable and friendly service. Al took some of the stress out of a towing a broken…read moredown vehicle in the middle of nowhere to a repair shop facility. Thanks, Al!

Had to have my car towed over one hundred miles to replace a windshield fractured from a close…read moreencounter with a turkey. Al was professional, efficient and friendly turning an unwelcome task into a good experience well worth the expense.

November 2023 Clyde's towing totalled my truck and 2 other rigs by failing to stop at a stoplight…read morewith all traffic stopped, on a straight stretch, dry roads, and daylight.. no skid marks indicating he tried to stop.. pretty sure the driver was on something. They were first to the accident for sure! ‍

These guys are awesome - we had a pita tow location in the middle of the woods on the edge of Lake…read morePend Oreille on forest roads over the mountain from Clark Fork, and everybody we talked to from the dispatch to the drivers was patient, helpful, and did exactly what they said they were going to do, and gave an excellent rate for a row into the mechanic at Ponderay. If you're in the Pend Oreille area, these are your guys, just awesome all around

Our motorhome broke down on a Friday, they got us in Monday found out what was wrong. Got the part…read morein Tuesday and we were on our way. We appreciated their response to being broken down and from out of town.

Great group of guys here!…read more The team here really helped me out and did an excellent job on my 2007 Highlander-fitting me in on short notice and doing an entire front and back brake job with calipers and the whole works. I was 5 days out from leaving liberal Livingston, Montana on a quest to find a town where authenticity and God's presence is present, and my breaks started to squeak, so I went to all service tire in Livingston to get everything checked out and balance and rotation for the road trip and they said I needed breaks all around, and I decided if I was going to be stuck somewhere there's no better place than Sandpoint/Ponderay as I passed through twice before and remember how humble and nice everyone was there. I called around not thinking anyone would have any availability, calling Six Star auto first, and the gentleman had a few recommendations, before circling back to Compass Auto Repair - he said, "definitely try Compass first," so I called Compass thinking it was a long shot, and explained the big job in store on short notice, and the gent answering said they happened to just have a cancellation and that he could possibly do it IF I could make it there by 7 a.m. in two days and if they had the parts - super appreciative that there was even a window of possibility, I said I will 100% be there Thursday at 7 a.m. with the caveat I totally understand if they couldn't do it one short notice (I just had a feeling they would make it work). I also called right before they closed and could tell he had put in a long day of service to keep people and their families safe on the road, but he graciously was patient with my complete lack of knowledge on the extent of what the problem might be, and put me in the schedule for 7 a.m. Thursday. I showed up at the appointed time and asked how long it might take just out of curiosity and they said probably would be done by early afternoon, if not sooner. Within 30 minutes I got a comprehensive quote via text explaining thoroughly everything that needed to be done, and it matched exactly what "all service tire" in Livingston said (great folks there too btw). The text was really cool, because it was so quick (these guys don't mess around,) and I approved it immediately - so grateful they were able to fit me in and do the comprehensive diagnosis so quickly. I even called to check to make sure and they were gracious explaining everything. I assumed I'd be wandering around in the hot Sandpoint heat for the next 6-8 hours, but within 4 hours or so I got a text saying it was ready to go (what!?) I imagined what a well oiled operation it was, and had the image of one expert doing one thing, while another was working on another part. The price was exactly as quoted, and even a 3% discount for paying cash! God Bless these men for their dedication, hard work, service, and very fair price for fitting me even on short notice and keeping everyone else safe on the road too. When I went to pay I saw they were booked for weeks, so I was feeling so blessed for them getting in and also the peace of mind that I could travel through the rugged, often steep, pothole covered National Forest roads (I'm too cheap to pay for camping and I like the solitude anyway) without any worry. Quite a few times going down some steep, winding roads I gave thanks and blessings for what they did on short notice and what a good job they did. You will probably want to book more ahead of time then I did. One last thing I almost forgot is they sent me a text a week into my trip making sure the job was satisfactory - who goes the extra mile like that nowadays? These guys do!

We brought our RV to Compass Mechanical Repair in Ponderay with clear instructions about what…read moreneeded repair: an identified exhaust leak, leaking airbag fittings, a front suspension noise, and a general inspection. We explained that the exhaust leak location was already known and easily accessible, and that the airbags simply needed new fittings. These instructions were written clearly on the invoice they provided Instead of performing the repairs, the shop initially billed us over $1,200 just for diagnostics on the issues we had already described. This included $340 to diagnose the exhaust leak, $340 for the airbag fittings, and another $340 to look into the suspension noise (without finding the cause) and $170 for one hour of labor we asked for to check the van for any other issues. They also charged $160 in shop supplies, which we were told is billed as a flat percentage, not itemized. When we asked about the charges, we were told the shop always performs its own diagnostics as policy. They also said "it is industry standard". In our 11 years of full-time RV travel, we've never encountered that approach or been billed in this way. After discussion, they reduced the total to $750, but no repairs were completed. Their brake quote was also about $500 higher than Les Schwab's. Overall, we were very disappointed in the billing process and communication. Based on our experience, we will definitely not return

Friendly and best price by far! Quick and responsive. Local service for me got the job doneread more

Needed a junker hauled by a certain date for closing. Evergreen Towing came through with time to…read morespare. Would definitely recommend.

I have to say every single time I have gone in here. They have been more than helpful. They greeted…read moreme every time. If I had a question about something they help me out. I really appreciate it!

a while ago I reserved some filters online while they were on sale, went to pick them up the next…read moremorning and was told " too bad, the sale is over" and they would not honor the price I reserved the night before. Lately I phoned to get a price on a special order part ( that I know they have access to) and they could not ever bother to call me back