I used my insurance with this shop and I cannot imagine having to pay out of pocket. They will over…read morequote your estimate to insurance and so insurance totals out the vehicle and then they steal what they can from your car, so How can I trust when I'm an out of pocket customer. My vehicle was estimated totaled at chardon square collision which they notified my insurance and so I cancelled the claim and picked up my "totaled" vehicle. Upon pickup I noticed all of my badges and emblems for my vehicle were missing I questioned the manager and they said "it must have broke during inspection" when I pointed out that I had front end collision and that the badges on my trunk were missing they blamed their parking lot for not being fully fenced in. Let me remind you this is in a smaller town on the same street within a mile of the police station AND their lot has a gate. Me and my insurance received a quote close to 9 thousand dollars and that made insurance deem it totaled. I visited Middlefeild foreign auto and my quote was less than half of that out of pocket. Now I have a clean title after cancelling my claim and a trust worthy mechanic. I had to make a yelp account just for this btw

really great work paint matched perfectly. really fast service At a great price…read more and they cleaned the whole car in side and out thanks

Truck showed engine hot, a/c shut down. Temp was only showing 160 on gauge…read moreCalled Ray in service and told me come in right away and let's take a look at it. Got there within the hour and no waiting and Ray was waiting for me to check out the truck. Within 2 hours truck fixed and back on the road. Service like this is unusual at other dealerships, but this is the way Junction Auto does it everytime it seems. Great job Ray and service mechanics!

I had a very disappointing experience trying to schedule a service appointment at this dealership…read more Since this location is much more convenient for me, and we've had previous vehicles serviced here, I wanted to start bringing my truck here instead. Instead of helping me, I was told I needed to continue using the dealership where I purchased the vehicle because they would know what services had been performed and what parts had been used. That explanation made no sense, especially since both dealerships are GM dealerships and service records are generally accessible within the GM network. After asking for further clarification, I was told there is nothing more they can do. I felt completely dismissed and pushed away.

FRIENDLIEST CUSTOMER SERVICE OF ANY SCRAP METAL BUSINESS OUT THERE!!…read moreThe manager comes out of his office to greet every customer. He's honest, and he's always out with a smile. They have higher prices compared to competing businesses. They offered me a lot of advice.

They have good fuel and always let me pump it in advance. The people there are nice and are…read moresupportive to the community. Please support Mom and Pop businesses like this one!