They were very nice but couldn't install my wiper blades or air filter for me. They said…read moreinsurance won't let them touch the car...autozone had no problem doing both...

I have shopped at AutoZone for many years with satisfaction. Recently I purchased a battery for my…read morecar. Upon installation a cable was accidently shorted. This caused some features of my car to fail. I spoke to the manager and he agreed to take care of all expenses for repair or replacement. AutoZone Corporate delivered a check by FedEx and the repair company was paid. AutoZone does backup its parts and installation! I have more respect for this fine company!

Best place in town to get quick and easy help when choosing auto parts. If they don't have what you…read moreneed, they can usually get it for you the next day. Many of their parts have a lifetime warranty. Stephanie was very helpful and gave me the correct parts I needed, the first time around. The whole process was quick and easy. After ringing me out, she changed my wiper blades and headlight bulbs for free (after purchasing of course). This small convenience meant the world to me. I was able to get my kids in the car and out of the way - which meant, less stress for me. My visit was pleasant and I plan on coming back whenever I need something else. Their management and employees were all very knowledgeable.

I was a passenger in a box truck that ended up on its side in a ditch during a snowstorm. A driver…read morenamed Vinnie showed up and went above and beyond. He was under the truck in the snow and cold getting everything hooked up and was able to skillfully get the truck upright and out of the ditch with no damage. Amazing job and amazing guy.

Called to have a truck towed at 9am- told them we need the truck to be picked up at 1pm from…read morelocation and towed to our yard. 1st truck they sent didn't arrive till about 2:45pm, left loading our truck for another "emergency" job, no one called to tell me from interstate, I didn't find out till the business where my truck is sitting called to tell me, they moved on to the next job, without completing mine or even calling me" the customer". How unprofessional and disrespectful to a customer.... Sorry you didn't feel my need wasn't "important" enough for you!

Since last review Jim reached out to me about that review!!! He ordered new tires,fixed rotors &…read morereplaced brake pads at his cost!! I agreed to pay half!! They turned the vehicle around in 48 hours!!!! I was very appreciative!!!! They now deserve this rating for doing what they were supposed to do!!! THANK YOU again Jim & Staff!!!

Just an update...been have all sorts of random electrical issues since they worked on it. Took it…read moreto a Firestone for routine maintenance and told them about the issues and they checked it over. Turns out Junction didn't properly reconnect/attach the auxiliary battery cables and it was causing all the issues. Firestone properly hooked up the battery and it hasn't had an issue since. So again, I won't ever take a vehicle here unless my company forces me too. I wouldn't have any faith they're doing anything right if they can't do their own recall repairs properly.