I'll start by saying that I strongly dislike buying a vehicle because I not a fan of being sold…read moreanything. Too many car salespeople are fake chummy. That is such a turn off to me. Looking for a new truck brought me to Don Ledford because they had a midsize truck that was close to what I wanted. When I called to inquire they put me in touch with Lucas Norman. Luke was young and that worked in his favor for me, because he has yet to take on the typical car salesman vibe. Very polite and personable. He did a great job of explaining all the benefits of the truck I had my eye on but a used full size truck caught my attention and I decided it going to be my new vehicle It took a little negotiation to meet at a price we both were ok with, but overall the experience was pretty painless and I drove away happy with my new truck.

The service dept uses customers cars as their personal vehicles, taking them out for unauthorized…read morejoy rides. They took my corvette out and the general manager Chris claimed to have fixed the issue. Same issue occurred not long after and he had no response for why their service dept thinks they can go joy riding in vehicles that are not theirs. I will be filing a formal complaint to General Motors about the lack of professionalism at this establishment.

All the stars. My…read moreinitial visit was just to order tires and get an old valve stem replaced. I'm really impressed. Miss Hannah is the exact kind of person that you should have working in the front. She was very kind, professional, knowledgeable, and efficient. I was just "window shopping" to buy tires later, but she was so good and low pressure that I decided to buy them that day. Staff and service like this are the kind that make me loyal and convinced me to spend a little more than I would have getting similar tires from a wholesaler. It's all about service and peace of mind. She called later to let me know the tire was ready. As hectic and busy is it was, she must have some kind of superpower to multi task and still attend to the person in front of her. I'm new to town, so this first visit was pretty important and it was really great. Instead of a recommendation; I can say that I'm glad that I came here. I came back for install and alignment, and held off on my review until then. In addition to the nice staff up front, the guys doing the install and alignment were great! They kept me advised, gave me a few options along the way, and were super helpful. Matlock-Athens has exceeded my high expectations which were based on a few local friends recommending Matlock. The old Jeep like a primitive dune buggy with all of the personality and quirks without any pesky modern amenities or safety features. Held together mostly with bailing wire, bubble gum, and hope. I need a place like Matlock to be able to enjoy it in the summer and still be able to be able to keep it on the road! These old CJs are notoriously squirrelly and suffer from a common condition known as "death wobble." Not anymore, the alignment was reasonable and makes it a lot safer. I went with an unorthodox choice that isn't the classic tire. They ordered the Coopers for me and I'm satisfied. I recommend Matlock for the whole experience. Form, function, fit, & feel. They make a fierce cup of coffee, too, which I really appreciated at 8am.

Wonderful experience!! Treated like family, outstanding service for a fair price!…read more HIGHLY recommend Matlock Tire !!

My family and I drove to Tennessee from Bama. in the midst the went haywire on us. I pulled into…read morethis town and man these guys were helpful and I wish I would have gotten everyone's name because they detest e a shot out! They made sure we were back started! Gary, and the two other fellows Thank you!!! We were too far away from home! And you guys save the day!

This is my favorite auto parts store. They give life time warranties on most of their major parts…read morethat go on your vehicle. Just keep the receipt in your car in case it goes bad for. They are usually pretty knowledgeable and can help you trouble shoot your problem.

Big ShoutOut to Matt with North and South. Copper Basin Fire & Rescue sold a firetruck who hired…read moreNorth and South to tow it. Matt was friendly and safely and efficiently loaded the truck

Purchased an old vintage school bus and needed a Landoll tow. Justin came out and everything was…read moresmooth as silk. Everyone was very helpful and professional adn i would definitely recommend

I can't say enough good things about this store. I had a blowout over the weekend so I had my truck…read moretowed here. I came in today and they took care of me and kept me updated on the process from beginning to end. I'm a happy customer.

I have been going here for several years. Their staff is polite and professional. Their tour…read morerecommendations worked out well for my Toyota RAV4.

Took my Volvo in for a water pump replacement and to get the rest of the coolant system checked…read moreout,I had the car towed in the day before and after hours and they had it fixed before closing the next day.Great customer service and work.

Best mechanics in Athens, easy. Chris is an accommodating, excellent, experienced mechanic, and…read morehe's more than willing to do whatever is necessary to satisfy you and your needs. He's a great guy - I don't even live in Athens anymore, I still visit and have these guys check out my car occasionally, because they're absolutely trustworthy. They won't scam you, they won't fool you - they'll give it to you straight, and be 100% cooperative and helpful every step of the way. If you need your car worked on, this is the place to go. Without auestion.

Trent is a boss. In and out in 5 minutes for a new battery and replacement. Knowledgeable and great…read morecustomer service. Get this man a raise and into a leadership position!

I would give this place 100 stars, if I could. They truly set a new standard when it comes to…read morecustomer service and I have always had the most positive experience with them. When I first started using them, my Honda Pilot had 225k miles and they could have easily taken advantage of my ignorance when it came to mechanical knowledge; however, they never tried to oversell repairs or charge me for a quick mechanical check-up before a long trip like the shops in the past did. The pilot needed a few repairs over the years, but 'she' just hit 310k miles and is still going strong. I recently took my 'new' 2014 Honda there to replace a bulb and they only charged me for the part, no servicing fee. They answer calls and questions with so much patience. Huge kudos to Skyler, he is always so helpful. They truly are an amazing crew and I wish more of their happy customers took the time to leave a review. . . They really deserve all the service business in Chatt.

Me and my BFF were making a trip from Ohio to Florida and my radiator blew in the middle of Athens,…read moreTennessee. The next morning Roberts was able to squeeze us in right away. They ordered the parts and had my vehicle fixed within two hours. The employees were extremely helpful and kind and even offered us a ride to get food while we waited. I can't stress enough how amazing Robert's Auto Shop is and my car continues to run smoothly in Florida! Thank you Robert's!!!

Our daughters 18 and 15 were on the way home from a trip to Georgia. The alternator went on on 75…read morenear Athens. They were able to pull into a lot just off the interstate. I was working at home 3 hours away. I located ROBERTS' on line after the girls contacted me. Jeff gave me assurance he would help the girls and help them feel less anxious about being broken down. Not only did they provide professional service at a reasonable rate, they went steps above and beyond to help the girls feel safe and comfortable. They even provided Christian love and guidance to growing teens which are steeped in same values as our family. It's great to be reminded of the many "good" people God still has out in our country. It was refreshing and well worth the sharing on Yelp. Thank you Roberts' ! God Bless.