Had to come here for a question about a part on my truck. They told me I have to talk to the…read moremanager. The General Manager was in his office and welcomed me in. I could tell he likes his job and his parts salesman were mature. Anyway, we talked and he helped me and gave complete satisfaction customer service. I lived here for 15 years and didn't know about this auto parts store. I wished I had because I would have been coming here for my parts to my car and truck. I highly recommend this auto parts store over the others as they know what they are doing and care about their customers.

You would think even if someone is coming up right at closing and you need a important part they…read morewould help and not just look at you like you closed customer service doesn't happen these day

Brought my car for the first time to this Toyota dealership for service. It was very easy to make…read morean appointment with a representative over the phone. Upon showing up, the service rep that assisted me, Mr. Andy P. was very attentive. He looked at the history of my car services and was able to determine what needed to be accomplished during this maintenance service. He was extremely professional and very pleasant to work with. I did end up staying and waiting for my car since I live about an hour away, and the waiting room inside is extremely comfortable. Tables and chairs were nice, I was able to work on my computer while I was waiting. The facilities are great, and all of the personnel I came in contact with, including Ms. Angelina C. were exceptional.!! Although this dealership is approximately one hour away from my home, it is absolutely worth the drive. The service is fantastic, they don't try to find needless "issues" with you car, don't overcharge for services....and I can't say enough about the representatives here! When my car was done, and he walked me out and thanked me for my business. What a fantastic place!!

orrible, absolute clowns. They managers are rude and they reach out and assume they know and speak…read moreout of ignorance. I had been reaching out about a vehicle and was told this dealership had one and try reaching out. I reached out and was told the vehicle was showing reserved as today and when I asked why because I had been reaching out for a few days and then the story said it changed to it had been reserved for a while, Ok fine I get it. Just did not understand how or why the story changed. That being said it made me upset, then I get an unsolicited call from their used car manager Joey was outright nasty, "he wanted to clear up any inconsistencies" then gets rude when Im explaining what happened and keeps saying we've been completely transparent about this, instead of actually listening to what I was saying. I WAS NOT trying to get them to sell me a vehicle that they had already promised to someone else., and I did appreciate the way he spoke to me like I was expecting that cause I wasn't, but he was very rude. I attempted to call the store and speak rio GM and asked for him, but then the new car manager Mike gets on the phone and what a joke, I asked if he knew the situation and he says yeah you want us to sell you a Tacoma, I said no he says a Tundra and I said no, he says ok what car , and then says you want us to sell you are car we aren't to sell you. I said no and it was obvious he was trying to take a call and didn't know the facts because he didn't even know the kind of car I was calling about and he raised his voice on the phone with me and started speaking nasty to me so I hung up on him. I had been going to this dealership for service as they are my local dealership and I've had Toyota Camrys and 4 Runners all life. This has lost you a regular customer, not because of a misunderstanding over a cars availability but because of the way your management team speaks to customers when they assumed I was calling trying to get them to sell me a car that was promised to someone else. That's not why I was calling, so dont assume. I was trying to figure out what happened but because you assumed I wanted you to sell me the car you automatically started the conversation in defense mode and on guard instead of being open to discussing. You've lost a regular every day customer too

My family and I drove to Tennessee from Bama. in the midst the went haywire on us. I pulled into…read morethis town and man these guys were helpful and I wish I would have gotten everyone's name because they detest e a shot out! They made sure we were back started! Gary, and the two other fellows Thank you!!! We were too far away from home! And you guys save the day!

This is my favorite auto parts store. They give life time warranties on most of their major parts…read morethat go on your vehicle. Just keep the receipt in your car in case it goes bad for. They are usually pretty knowledgeable and can help you trouble shoot your problem.

Jim's helped me out in a jam when my a/c went out right before I needed to head back outta town…read more Can't say how much I appreciate their service and communication with me on the issue and how quickly they got it fixed! Would recommend Jims in a heartbeat!

I'm new to Etowah, TN. My kia started to hesitate when starting. I looked online for a new mechanic…read moreand found Jim's Automotive. I couldn't be more pleased!!! The guys were busy but still managed to get my vehicle in same day. They found the problem and fixed it in record time. I am so happy with their service. I will definitely be bring my vehicle back for all future repairs and oil changes. They are great guys with fair and honest pricing. I am highly impressed!! I would highly recommend Jim's Automotive.

One of the best muffler shops anywhere he will not steer you wrong jimmy will look at your exhaust…read moreand only fix what needs to be and do it at a great price they are some of the nicest people you'll ever meet

They are always so nice when I take a vehicle in, I would rather have Jimmy's crew work on my car…read moreinstead of taking it to Athens dealership and it cost me a lot less. I'll recommend his shop to anyone who needs there vehicles worked on.

If you are selling a car outright or looking for clean late model used cars this is the place. I…read morehave sold a few cars here over the years and it's always a smooth transaction.

So I truly believe in second chances and I'm glad I gave them. My sales team Willie and Everett did…read moreamazing work. Unfortunately like any used car there issues. They have taken care of me completely and I'm truly grateful for the round trip lift rides and loaner cars. I would completely ship here again.

I got a front end alignment from this guy on my 2007 Ford Focus for $40. He did a great job and my…read morealignment is perfect. He also will diagnose any wheel issues or issues that cause problems with alignment if there are any present. I have taken my 2010 AWD Escape to this guy a couple times. I've had to do some front end work on my Escape because of bad bearings. Bottom line, this guy will get you right at a very reasonable, very affordable price

Call before you go, he just might be retired…read more I called Mr. Crye this morning to see if he could work me in and of course he could. I arrived a couple minutes early and we talked for a few minutes. He wanted some information on what was going on with my truck. He diagnosed a possible problem based on that and then took it for a spin. He got back in a short time and put my truck on the equipment. He masterfully hooked everything up and before I knew it, he was done. It didn't even look like he was working. We talked for about 30 minutes afterwards about life and stuff. I really enjoyed it especially after he said he would be retiring soon. Guys like Mike Crye and Danny Ledford don't exists anymore. No one takes over their business and then they close up and you have to rely on a big box store to do your specialty vehicle stuff. Find a small town guy and go sit down with them. You won't regret it. Oh and he was very reasonable on price.

Outstanding customer service, great prices and can do attitude from staff. I purchased a set of 4…read moretires online after speaking with the store. Unbeknownst to them they had been discontinued. They helped me find a new better set for the same price I'd paid! Customer service we rarely see these days. Thank you for taking such great care of my car!

I had a fantastic experience at Discount Tire in Chattanooga! I'm a native Tennessean in from Los…read moreAngeles on business when I realized I needed new tires and wheels before my cross-country drive back west. Ethan was a total pro from the second I walked in. He took the time to show me every option and gave me a great deal. He even went the extra mile to call the Atlanta hub to make sure my wheels arrived before I had to hit the road. The wheels arrived exactly on time, and the tire pricing was actually better than the local wholesale clubs. Huge thanks to Ethan for the help and Corbin (the manager) for running such a tight ship. If you need tires or wheels, ask for Ethan!