Service was outstanding and they gave me all the discounts available. Jefferson was very helpful…read moreand patient with me picking out tires and rims. Got the best deal!

They've always taken excellent care of our vehicles and have never tried to sell us anything we…read moredon't need.

Professional and timely repairs for my Mercedes Benz. Appreciate the updates and being able to…read moreschedule my pickup time by using the lockbox after hours.

John went above-and-beyond in terms of customer service. He worked around my schedule and provided…read moresolutions to my car problems that not only met, but exceeded my expectations. I plan to come to S&S Auto with all of my future car work, as they have truly stood out. They are flexible and work with you to make sure needs are met, and truly perform quality work. They even found a few things that needed fixing in addition to what I suspected and were able to do those repairs as well.

I called this morning and spoke to the GM Jason, explained what was concerning with my vehicle, and…read morewhat I needed. He was super attentive on the phone and told me to come in straight away. I didn't even have an appointment & when I got there- they took my car back and started investigating. This only took about 20 minutes when Jason came out and showed me what was wrong and what things they could do to Make it better. The one thing that I can appreciate so much is how he didn't try to up-sale anything or force me to get something done. He was very professional, showed me pics from his phone that showed where my possible leak was, and explained what options I had to fix it. Everything was done and completed in a jiffy & could not be more thankful!

Amazing service ! The car broke down with a broken coolant hose on our Bmw X5 and Maxi was able to…read moreget the part in 1 day!! Great customer service! Thank you Maxi . Highly recommend this place.

Can't say THANK YOU enough. I broke my rear window mowing the grass. Late Friday night, called…read moretalked to salesperson. I was able to set up for an appointment on Saturday afternoon 1 pm. I was so thankful they could get me in. Other places were saying 4-5 days out. It's been storming this week, more expected to come. To my surprise I was called at 8:30 this morning a told I could come in at anytime. The girl at the desk Jennifer was great very professional and she was helpful. Because of this transaction i asked about 2 windshield that we need replaced. One was about average price. The one for my son's family car was a 1/3 of price of other places. It's a new car with a dumb windshield that needs computer programming. Love that technology. I'd recommend using their services just off my experience. They were busy also, they still took good care of the customers that were there and ones calling in for questions. The technician was nice and friendly even apologized for not being able to get all the glass out of the cracks. Not to sound bad, I didn't think it was his job to make me whole, but he did and he did a super job cleaning the glass up. Thank you, I apologize for not remembering your name. Thank you again to everyone. I hope this service continues, it's small things that mean the most in life.

This review concerns a pre-purchase inspection. This inspection was paid for by a potential buyer…read morewho came from out of state to see, drive, and inspect my car that was for sale. After viewing and driving the car, the potential buyer was immediately impressed with the immaculate condition of my vehicle along with overkill preventive maintenance and verbally commited to buy it. Due to other family member's insistence, she had scheduled a PPI at Premier Tire. When the inspection was complete (it took maybe 20 min), she and I were both notified. I had elected to stay in the lobby during the inspection and observed the buyer's interaction with the front desk employee as they discussed the inspection report. After several hours of discussion, she finally came to where my husband and I waited and said due to the many expensive recommended repairs needed, she would not be able to pay what she previously agreed was a fair price for the car. She listed the recommended repairs and the total came to around 3K in bills. We declined to lower the price of the car and recommended she get a second opinion before dismissing my vehicle. My vehicle has been maintained to a level few vehicles ever experience as I am overly fixated on preventive maintenance. I knew that my vehicle did not warrant 3K in repairs so I took it to a reputable shop where I was told that the wheel bearing that had been singled out as the main issue was far from needing replacement and that the cost for the job(in about a year, if then) would run around 300.00. No other repairs or issues were noted. While getting the second opinion I learned that this establishment has a reputation for recommending majorly unnecessary and expensive work to customers. After seeing them in action I recommend they all enroll in a basic ethics class. I am hoping my review will prompt potential customers to take their car elsewhere so as not to get taken to the cleaners. Highly unethical shop!!

Steve was very courteous & it was easy making my appt to have an Oil Chg. I've gone to TW on Signal…read moreMtn Rd. for 3 yrs & have never had any problems. Thanks again

Always accommodating with appointments..great service and I trust the staff !…read moreI will continue as a customer for long time.

Family Tire Center is awesome! We have been taking our vehicles there since 2011. Their service…read moreis unsurpassed and their prices are very fair. I have recommended FTC to numerous friends and they have always been pleased. They are our mechanics for life! Don't know why I'm showing as being in CA. I'm right here in Cleveland.

They have the WORST communication here. I was promised call back that never happened. You have my…read morevehicle like just call and give the updates you are supposed to give. They were doing warranty work and it took them a day and a half to even send the quote off for approval. Who ever thought the hard part of getting warranty work done would be with the shop trying to fix it. They have lost my business and I will never recommend them again.

I have to brag on this company right here. I had a fender…read morebender causing my bumper to run into my tire, which affected me from driving my truck. I have a stressful work schedule and had NO downtime available. After being turned away from another local auto repair place today, although CarStar was busy, they made me a priority and found a quick way to solve the bumper hitting my tire, which in turn allows me to keep working for my family - turning my bad day into a Good day. HUGE Thank you to this thoughtful, generous, customer serving company ! Two massive thumbs up They just won over a new customer moving forward. If you care.........they will come.

Can I just start with saying: AMAZING job!!! These guys made my car look brand spanking new, after…read moresomeone hit my car in a parking lot. I thought for sure I'd notice the difference, but they made my car look newer than when I had it before hand. The staff where super nice, and very funny. Holding a conversation with me and making me feel confident about the entire process. They even remote started my car for me so that when i got into it it would be warm after sitting in the cold all night. They answered the phone, always, and offered beverages there as well. I have recommended this place to many people after my experience here, and they all agreed with me that CARSTAR is the best of the best!

I can get discouraged when I watch the news and see how people can treat each other so cruelly. But…read morethen I rolled into Maxi auto service with a very flat tire, and Steven came over and offered to fill it at no charge. He was very helpful and kind and did not make me feel like I interrupted his day. I have never been to Maxi before, and he did not know me. I am very grateful for his kindness and help. I will definitely look at Maxi when my car needs repair.

Dismissive and rude! Stopped in because we had the air conditioning go out in our vehicle while…read moretraveling cross country in over 100+ degrees. Would barely even acknowledge our presence. Avoid!