Advance Auto Parts in Elgin, SC has been a reliable source for my automotive needs the last 2 years…read moreI've been living here. It's conveniently located right down the street from where I live and stocked with a wide range of parts and accessories. I've always found the staff to be knowledgeable and helpful, offering advice and assistance in finding whatever I needed. On my last visit, I needed a fuel injector cleaner and the salesman was very helpful. He recommended Sea Foam, which is one of the well known and respected brands, and explained why it would be a good choice for my vehicle. As an added bonus, they offer a military discount, which I really appreciated!

Matt was a great help. And Brandon was also helpful was well. Was able to get all the necessary…read moretools and advice needed to get the job done. Was changing the oil for the first time in a new generator. They took the time to explain how to safely and effectively complete the Sunday funday task at hand...Great guys all around.

The experience was nice, Jordan Burrell was a great salesperson , very knowledgeable and was very…read morecaring . Carl , the floor Manager was super helpful as well. My daughter purchased a pre owned vehicle, had to end up getting a second key and Mr. Carl and Jordan Burrell really showed warm hospitality. On Monday July 6, 2026 my daughter had to take her car back to get new key program. Tim and Matt work in the service department really need to communicate with each other a lot better. Jordan Burrell and Carl the Sale Floor Manager step in again to assist with payment issue . They both spoke with Donny the new Sales Manager that started today. I truly appreciate All involve that help made my daughter experience a great one. Joe who was the finance officer that assisted my daughter started out well. But he needs more training in customer service as well. He needs to realize communication and understanding from the customer is very much needed. Regardless if the customer start out with warranties and end-up changing his or her mind for any reason. Overall I would recommend anyone to purchase from Jordan Burrell on 9950 Farrow Rd Strivers Hyundai My daughters first experience

If I could rate less I would. I have known multiple people who have had problems from this…read morelocation, faulty repairs, techs not completing jobs appropriately, losing people's cars and you think it will not happen to you until it does. I have been here three times and already am considering selling my Hyundai so that I no longer have to deal with this dealership. The first time I brought my vehicle here I was told that they could not complete a tire rotation due to a previous dealership stripping my lug-nuts. I brought this to the previous dealership, who took a look at it and found no problems, brought it back to Stivers who then did the work no problem. Dropped my vehicle off as I luckily had a ride and did not have to wait. I brought it back again a few months later for an oil change and inspection. They displayed annoyance at me dropping my vehicle off again, stating it would only take maybe 30 minutes. I left for errands and it did indeed only take 30 minutes (the shortest time I have ever seen here and very impressive) but they did not complete the inspection that I requested and I never received reports for the inspection, though they claim that they did. Brought it back for a service recently, oil change, tire rotation, inspection. Was told it would maybe be 1 hour, I chose to wait (last time it was only 30 minutes, 1 hour isn't terrible). I sat and waited for 3 and a half hours. They informed me at one point I only had 15 minutes left. This turned into 45 minutes. Flash forward to now, I have a nail in my tire that they missed during my most recent inspection ( I know it was present during the previous inspection per my request to them previously to fill it with air and take a look at it), I bring my car to Discount Tire for a free patch and repair, who tell me that Stivers has cross-threaded my bolts of my tires and that if they remove it they will break it. I bring it to Stivers. They tell me they will fix it for free and they ask if they can work on it right then and there. I agree and ask for a timeline. "We will have you right in and out." I have been waiting for 1 hour and 30 minutes and the car still has not moved from the parking spot I left it in. Mind you, I did not ask to be serviced today, THEY stated they could get it right in quickly. When I asked again for a time frame all I was told was "We will get it to you shortly."

This store isn't new or displayed like some other parts store. It shouldn't it's a Auto parts…read morestore. I purchase all my parts here.... You will not find another parts store in Columbia or surrounding areas that have employees with this much knowledge of automotive parts. You should go to this store by all means.... They take care of there customers!

Do not, I repeat DO NOT patronize this store. If you have to return something, you'll be sorry you…read moredid. I purchased a car starter from this store on Friday, June 15th. I called in advance, they pulled the part and it was waiting for me when I got there. First off the store was HOT and the so-called 'customer service' SLOW. Also, their card machine wasn't working - so more waiting around just to purchase the item. I never checked the box since I'm not a mechanic...I just paid and finally left. However, the part didn't fit my vehicle when the mechanic tried to install it the next day. My mechanic lives way on the other side of town - and instead of driving way back over to the Farrow store, we I bought another part from the Two Notch store. When I tried to return the part at the Farrow store (I'd left my receipt home otherwise, I would have returned the part at the Two Notch store), they refused saying it was an OLD part - and my 'story' sounded 'funny'. Bare in mind, I had the store on Two Notch and my mechanic call the Farrow store to verify I had purchased a new part and the returned 'core' was old and had been taken out of my car. But by then the Farrow store employees were beyond convinced that wasn't the part they sold me and that I was trying to pull something! I even called their corporate number and corporate called the Farrow store, too...to no avail. They absolutely refuse to refund my money for the part. I've never used this auto parts store before...I always used O'Reilly. I don't know what demon possessed me to try that store because now I am out 141.00 with a part they SOLD me and refuse to take back. Well fool me once...they won't have to worry about me EVER purchasing anything from them ever, ever, ever again. Terrible, horrible store with poor customer service...my story is FUNNY...their parts are funny. What do they THINK I did with the other part? And, I'm just riding around from store to store for my health? They set me up good...don't go there. Danger!!!!

Took jeep in for tune up and to check out. They said that cylinder 4 was bad and needed to be…read morerepaired and it was under the manifold and would be extra time to fix ..So a tune-up and oil change it was 1500.00.. Ok if that is what it cast these days ok... but it took one day to fix and when got it back the check engine light came on the next day and then started overheating. Took back for them to look at it and they said still has same issue and now they say the head gasket is bad and leaking coolant into engine... Was not over heating before they looked at it but was doing a misfire on cylinder 4... So they charged 1500 for a tune-up/oil change and now they want to put in new engine

Worked on several vehicles for me. Honest, reasonable and turn around was very good. I use them…read morenow exclusivel.

This place is amazing! They told me how much my car will be very knowledgeable and fair price. Half…read moreof what the dealer will charge. Five stars.

One star is too much! The owner of this establishment is very shady and has a major anger issue! He…read morewill chew you out and hang up on you and treat you like you are beneath him. He also left the vehicle with dirt, mud, oil and grease everywhere!!! Worst experience I have ever had and would never recommend him to anyone! Spend a little extra money and take it to the dealership if this is the only other option you have!!