Went to check out some reflectors at this AutoZone. They had a good selection of them. I had a few questions and the staff was very helpful and friendly. I did not know that AutoZone was based in Memphis, Tennessee. I used to live in Nashville, so that was news to me. AutoZone is the largest retailer of auto parts and accessories in the United States. Originally a division of Memphis-based wholesale grocer Malone & Hyde, the company was known as Auto Shack. On July 4, 1979, the first store opened in Forrest City, Arkansas under the name of Auto Shack. After the sale of the grocery operation to the Fleming Companies of Oklahoma City, Oklahoma, the name of the company was changed to AutoZone to reflect the new focus and to settle a lawsuit brought by Tandy Corporation for infringing on Tandy's "Radio Shack" trademark. Nowadays, AutoZone has close to 7,000 stores across the United States, Mexico, Puerto Rico, Brazil and the US Virgin Islands. read more

See all

Kelly was absolutely wonderful- he helped me put plate covers on and seat covers too- was knowledgeable about car equipment and very personable. I would recommend him at this Auto Zone any time! read more

My daughters headlights were not working. So I took her to the AutoZone right around the corner which is where we now live. This establishment is Park Avenue in Cranston. So we walk in and ask for the bulbs needed for her car. Then I said "hey, is there someone here that can install the bulbs in my daughters car??" Along comes RYAN. He came outside and went above and beyond to put these bulbs in! It was difficult, but this awesome guy took the time to help us out. Customer Service Like This is Hard To Find! Thank You Ryan!! You Are The Best!!!! read more

AutoZone - Installed the bulbs as a courtesy. What great customer service! Thank you Ryan from Park Ave Auto Zone! - Auto Parts & Supplies Near Me - Cranston, Rhode Island

I came in with a two year old Optima Red battery. The manager refused to credit my trade in and refused to. warranty it. He didnot care that I could not find the receipt The total amount is cost was $279 00 I left the store upset! read more

I came to this Autozone because I needed a screw for my license plate. I asked the first associate (Kendrick) where I could find screws for license plates. He said isle 4 on the left or isle 5 on the right. He didn't offer to assist or ask which size I was looking for. I made my way over and spent quite some time trying to figure out which screw I needed. A different employee (female) passed me by and said I was looking for size M-6 and then walked away without offering further assistance. I chose one and went to cash out. Kendrick rang me out and was watching tv on his phone while he rang me out. I found this unprofessional. Unfortunately the screw was not the right size so I went back in to return the item. Kendrick was the associate again. He was on speaker phone on his personal cell when I approached the counter. Then his call ended and the Netflix show came back on the screen playing outloud. He didn't offer to help me find the right size he just accepted the return. I was not pleased with my interaction with the associates and will consider going elsewhere next time I need anything for my car. read more

I have been standed in my car for 2 days .My key won't turn on in my ignition.I am currently homeless and living in my car at 73 years old and disabled.I called Auto Zone down on Park Avenue in Cranston Rhode Island and Kay answered.I told her my situation and after my second call.She said I will be right there.I an at the Dunkin Donuts on Reservoir Avenue in Cranston Rhode Island. She tried everything she could and she couldn't fix it because it was locked.She took my number and name and would try tomorrow to get me a mechanic.I never met a nicer person working at Auto Zone.She was compassionate and understanding.I think she deserves a raise and she would make an excellent manager! She knew this was more than a car problem.That for people like me it's life and death!She told me she was homeless for almost a year too! I she should be commended for what she did and tried to do for me ! read more

Friendly folks and very helpful. I sent my daughter over to Autozone since I bought the battery for the car in Arizona and sent the car to Rhode Island for her to drive. After getting a battery warning charging light, I sent her right over to have it checked out. The sales associate quickly diagnosed the problem to be a broken fan belt. He helped her buy a new one and recommended a garage close by for the replacement. The folks at the garage were also honest and friendly. Ten stars to this place for helping my daughter fix her car. You guys are the best. read more

We purchase all our items online. We needed to pick up our items at this location the customer service was great. We were in and out of there for 10 minutes. read more

My a/c wasn't working blowing cold air. I bought a can to recharge. I couldn't get anyone to do it for me (my family) so I was returning in. The guy asked why I was returning it I said I couldn't find anyone to do it for me, he came outside, and did it for me. I think his name was Eli. Super nice super helpful. My AC is blowing cold air. He save me a trip to fire stone. I definitely would recommend this place. read more

I wish I could give Zero stars... yesterday I learned they would rather leave a woman in a dead car in their parking lot than help her install a battery in the rain read more

I will never go to this place again I was treated very rude by a supervisor that apparently does not like his job he should be fired as long as he works at this place I will go down the road to the new o`Reilly auto parts.. read more

Car battery died on Christmas Eve. Busy store; gave me immediate attention and great customer service. The female that works there ROCKS ! The guy who replaced the battery was super nice. They helped me out in a jam. Grateful. read more

Had a car problem. I went in and the guys tried to help me find a solution. Went to leave after getting advice and the car wouldn't start. They helped me get the car into a safe spot until I could get a tow. They also referred me to a reputable garage and got me a ride home when I told them my phone was broken. Solid customer service bailing me out of a tough day! read more

Doesn't look like much from the outside but the employees really know what they're doing and are more than willing to go out of their way to help get you what you need and on your way. A++ on customer service, guys!! read more