Out of town, but Followed directions to O'reillly. New store, they were not even open yet and the…read moremanager on duty still checked my code on my car! Great customer service as always!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Brian at the Danbury store was extremely helpful in a headlight issue , couldn't have been nicer…read more Thank you so much !!

Very clean store with nice employees that were able to help me find the blower motor I needed for…read moremy truck. Definitely going to be my go to place now over competing stores even tho it's a bit further from me!

When this was levines it was a good store with quite a few knowledgeable sales people. Since the…read moretake over by parts authority this place is the absolute worst place to buy parts from. They seem to have gotten rid of most who knew what they were doing. To give an example I was looking for MEK hardener for fiberglass resin. This usually comes on a 3.5 oz tube. The girl asked if I wanted a gallon or quart. She clearly had no clue . Then she told me they didnt carry it. I asked someone else and they knew exaclty what it was and said they'd send it out. That was 10:00 am , 3:30 and I called , its still sitting there.

Get some counter staff who act like they want to service the customer…read more... Not sure if any had teeth because no one smiles. Management needs to improve the people skills of these individuals....

Second time I've called up to make sure they had a part before driving over. They guy on the phone…read moresaid it was there, I told him I'd be there in 20 minutes. When I got there the manager asks to help me and I tell him I called in for a part. He puts on a smug grin and says they don't have it, it's at their other store. Complete waste of my time, never again.

This is my second most used parts store, mostly because of the staff and the better quality of the…read moreNAPA parts as compared to Advance or Autozone. The store itself is very often in a state of disarray, with boxes of products laying around and shelf items and tags in the wrong spot, or missing. It could definitely use some work there. However, I have found the counter people to be quick to help and well informed, and their parts stock is generally good. Plus NAPA parts have good guarantees which they honor without question. If it was kept up better I would have given it four stars. Pretty good store.

Untrustworthy Nissan Dealership! 2015 Subaru Forester…read more2.5... Was assured by Oly and Erby that all on the vehicle was working "as it should". No Ac and no stereo, rear spring shot through the plate first time it was up on my mechanics lift. No reply from anyone when contacted about these issues. No title, and we paid cash. Have to argue for several months now about the title. Title company they use, It's Easy, seems to make up their own rules about releasing the title and again the Nissan dealership is no help. 0 Stars- would not recommend this dealership or this title company. Call Leslie, in Ny to rectify any of their tomfoolery with title and registration. 212.586.8880 at Its Easy

My husband and I was in CT helping out my father in law with his car. Hands down employee Justin…read morewas above top notch in customer service and professionalism . He showed so much empathy and patience with dealing with our elderly father who has memory issues. He helped answered questions that was repetitive without any tone of annoyance or aggravation. Great employees helps a store become great and earns returning customers . Thanks Justin . You Rock!!

Autozone has been a hit-and-miss, but staple of do-it-yourself auto repair for years. I had cause…read moreto use them twice in the last week and was pleased to see that it's largely unchanged. You go in to any store, it's usually somewhat busy, and in-and-out picking up something is kind of hit and miss based on how many people are there to get something and how many know what they need. The sales are OK (signage isn't great) and the prices are nearly at MSRP, so I suspect that's the cost of getting name-brands like Griots on the shelves. What's nice is that they still have services like OBDII reading (it's all fancy now with a printout) and battery testing. THIS is what makes it 4 stars instead of 3. They, unlike most retail, have a business model that isn't completely superfluous and that's going to play in to whether people keep shopping there and if the company makes it through the next 10 years. Service at the AutoZone on Main Street I would say is good for what they seem to put into their employees. I am a strong proponent of paying a living wage and investing in employees through training. I'm not talking about the monotonous retail work, but giving them knowledge that makes them more marketable for long-term jobs. As of right now, a basic search will give you estimated hourly and salaries - AutoZone could last long-term if they invest in their people; they have enough of a service model to stay relevant, we'll have to see what happens.

Terrible employee culture and attitude towards customers. Unfortunately most of the employees here…read moredon't give a crap & it shows.

Very knowledgeable, good explanation of the problem, before and after videos of the work. Solved a…read moreproblem on my Saab that nobody else would touch. Highly recommend! Hope I never have to come back, but would not hesitate if it I did!

These guys are Artists that go above and beyond quality work and customer service most of all…read moreextremely fair priced

Understaffed and overpriced. Been there when old folks needed help with wiper installation, seems…read moreusually only one employee there unable to help someone who needs a little extra help. Today went for a part with was $35.49 on corporate website but about 50% more without buying online. I'm sure some deviation is reasonable but I don't think $15 or so more on a $35 part is. Do your homework, don't get taken.

Arman is the kindest! He showed me everything I need to know about taking care of my vehicle and…read moremaintaining my fluid levels on my own (in under 5 minutes).

Matt was super nice. Looked around the shop a bit to find a bike that I would fit my 5'4 self. Got…read moremy license the year prior. Found a sold Yamaha R3 '25 and fell in love. Told Matt I was serious on purchase and once he got in another stock of one I had my eye on he reached out promptly and we got it. Filled the tank and went over the bike with my dad and I. It's been a great ride and was a great experience here. A Stamford place we went had no care to get me the bike I wanted and def lost the sale soley on the service given. I appreciate Matt and DBMS for a great sale. Cheers.

great buying experience! a new 2024 MT09sp! Matt is personable and easy to work with--straight…read moreforward and no pressure. nice service folks , showroom is clean and lots of space. definitely recommend! Doug Almanzar