I brought my car to Pep Boys (Store 1826) for a simple tire rotation and ended up dealing with a…read morevery concerning situation. After service, I saw my car driven toward the front of the building, but no one returned with my key. When I went outside, my car was completely gone from the property. No one informed me that my vehicle would be taken off‑site. When I asked where my car was, I was told they "drive every vehicle around the block" after service. Later I was told the test drive requires reaching 60 mph--which is impossible "around the block," since the surrounding roads are 25-30 mph residential areas. My vehicle's energy‑consumption data showed three distinct spikes. The two largest spikes are my own, and both occurred when I merged onto the highway. These are the only two highway‑speed accelerations in the entire past 100 miles of driving. The third spike--on the far right--is the energy consumed during the Pep Boys test drive. It stands out clearly as an outlier, especially when compared to my 200‑mile and 100‑mile driving history, which shows that I do not accelerate aggressively or drive at high speeds. When I finally got my key back, I was told the service was "completed," meaning the vehicle had in fact been taken to speeds exceeding 60 mph--double the posted speed limits in that area. A tire rotation does not require a high‑speed test drive, and certainly not without notifying the customer. The lack of communication, the disappearance of my vehicle, the conflicting explanations, and the evidence of high‑speed driving were unacceptable. This location needs serious review of its policies and practices.

Last time I try these name brand repair shops…read more Got a tire change, mechanic noticed and voiced his observation of surface scratches on my wheels. I acknowledged. Got my tires replaced (1st time my tires have ever been replaced since owning the car and I'm the original owner) Got my car back and check out the (new) "scratches" they've added from removing wheel weights for the new tire. Would not recommend going here, too much of a money grab. Went on about giving veteran discount saying he'd help where he can, not one notation on the receipt regarding any type of discount nor verbal. Kept trying to press about tire insurance. Didn't even go over different types of tires or suggest any based off cost or longevity. Getting real tired of people constantly trying to make a quick buck off others. You retain customers with quality work, money grabbing is short term gain. Only pro I can mention for this business is they were able to service my car quickly as a walk in. Apart from that, this is no better than a dealership making bogus claims for recommended service repairs, to pay for maintenance not needed.

Came into repair a broken windshield wiper. Young man behind the desk was very helpful. Went…read moreoutside and replaced it for me. The total bill was $15. I'm very happy with the service. I would say it took 10 minutes total.

Can't say the same for all Advance Auto Parts stores…read more But this one is certainly one of the better ones. Came in a few times to test the livelihood of a few battery's with quick and precise testing. It's not a large shop, smaller than Auto Zone across the street but I'd much rather deal with Advance Auto over AutoZone. Auto Zone is for the "they don't have it at Advance Auto" scenario.

My husband and I were looking for a larger SUV for our family. He spent a lot of time looking at…read morereviews of different options then decided a diesel Escalade would be the best option. He found one in Fl and we live in NC. He reached out to the dealership and Nick was the one to respond. Nick helped us through the whole process of purchasing and even getting it delivered. Nick answered questions and was a lot of fun along the way. Thanks Nick!!

Horrible Customer Service. They offered me free car washes…read more& free oil changes for a year. When I went to get my car washed, they all act stupid, shrug their shoulders, and don't know anything. USELESS!

The service was amazing!!!! I was in a tough situation and David and Diane were so patient, kind…read moreand understanding with us on the phone. David spent a long time helping us with our order and then went above and beyond for my son! I could not have asked for better customer service! Thank you so much for you patience and kindness. I highly recommend this store!

David the manager and the staff are always professional and go beyond the call of duty with…read moreCustomer Service. I've been coming here for years and they're always outstanding with recommendation on what my vehicle needs. Their prices are always fair and they always look out for me.

The good part is Craig & Mike worked hard to get me a deal…read more The bad part was the business office changed the entire deal & pressured for additional warranty. So unfortunately I didn't get the deal I was promised. Just watch your figures they change from the sales floor.

Was in an accident and they were so helpful and compassion from the very start. They kept me…read moreupdated. The staff was friendly and understanding at all times. I would recommend the Auto Mall Body Shop. My truck looks like new.

I use this store for work related items, and personal. All personal are always eager to help and go…read moreextra mile to get what you need. They check all stores close if they don't have and get part shipped right away to them for you. Bill

Outstanding service. Took their time to solve my problem…read more Roberto deserves a raise!!

I recently purchased my new car from Subaru of Daytona. I drove here from Orlando because they had…read morea better selection of vehicles and better prices than the Orlando locations. The buying process was easy and only took 3 hrs, which is the shortest experience I have ever had buying a new car. The whole service team is very kind and knowledgeable. Hopefully I won't be buying a new vehicle anytime soon but when I do I will definitely return here.

Brought my car in 3/10 it was hot outside my air blowing cold. Never had any problems with my A/C…read more But my car was not running properly when I took it in, so had them check it. My mechanic had already checked it in the ABS was not communicating with car. He told me it had to be programmed by Subaru so I should take it to them. So I took it to the dealership to have them look at my car and they told me it was my VDC which controls the ABS. They did not find anything else wrong with the vehicle or make me aware of anything else wrong with the vehicle. Part was on back order so I could not pick up the card March 26 upon picking up the vehicle before I even left dealership could feel the air was not blowing cold. I also noticed a hesitation when I was driving it. Came back to the dealership had service advisor drive the car he told me he drove fine. Told me that they'd have them look at the Ac. McKenna came out and told me I was low on Freon. Never mention anything else wrong with the air conditioning, even though air conditioning was working perfectly fine when I got there. Charge me almost $4000 to replace my VDC. Had to bring her back in because AC was not working properly and was still hesitating when accelerating between 40 and 45. They now give me an estimate of $1500 to fix my AC but that didn't include compressor that was another $1900 and then over $9000 for my transmission. I would've never spent the $4000 on the BDC had I've been made aware of the other things wrong with my vehicle even when I picked it up when they said I was low on Freon never mentioned anything about my air condition leaking. I have done numerous research on the Internet and found out that a lot of times when they replacing the VDC component, they can damage the compressor O-rings in the air conditioning. Subaru is refusing to take any responsibility. It seems very suspicious that all of a sudden AC and my transmission now needs replaced. I feel taken advantage and defrauded and will be reporting them to Better Business Bureau. https://www.google.com/search?q=replaced+VDC+component+in+subura+forester+now+AC+not+workimg&ie=UTF-8&oe=UTF-8&hl=en-us&client=safari&sei=WoTdaZO7L4-gwN4PpOOawQ0#lfId=ChxjMe

How about the ability to fix my vehicle. Have taken my…read morevehicle in for a Pcode related to the Vtec on my 2008 Honda element They have had it 2 X this week plus 4 times prior and still haven't fixed it. They have changed all related parts. We have provided better connectors, paid for multiple issues and replacements and now they say it's our Computer? No mention of doing any electrical testing on wiring harness or unit. Willing to take my money and still no fix?! Worst service for repairs ever. How can they have six high ratings hanging in ther shop. False advertisement ! Do not use this dealer for repairs.. an independent may be a better choice. For having Certified AES mechanics that's a joke in itself .

My oldest and their partner were in the market for a new car and located one at this dealership…read more When I looked them up by name, I came up with the Orlando location and thought this wouldn't be too bad. When driving them up there I wasn't thrilled with having to travel 60 miles one way to look at cars. We made the trip and they weren't too bad to find. They had an appointment which made our lives a bit easier as well. We got there a bit later in the afternoon and met with the salesman, Alan who showed us the vehicle in question. We checked the car out and took a test drive in it and then tried one other vehicle for comparison. After we were done, they settled on the first vehicle we checked out. Bear in mind that they were looking to buy a used car because of the pricing. Overall, the car seemed pretty good with new brakes and tires on it. There were some cosmetic issues, but that is to be expected on a vehicle that is over 10 years old. It was in much better shape than some of The other vehicles we have looked at. We went through the whole process of working on financing and arranging insurance and they took the car in the back to give it a final cleaning and once over. By the time we were finished, the dealership was actually closed. We went out with the salesman to get the car And ended up discovering a problem with the door locks. Period the salesman gave it a quick check and apologize for the issue. He offered to have them repair it, but we would have to either leave the vehicle or come back. We decided to take the vehicle and he set up an appointment With service for the following day. They took the vehicle back in the following day to have it checked out and found the problem. They had to order a part which meant the vehicle was gonna have to be brought back another time. They also found a couple of other Small items that they took care of. This can be frustrating for people, but having worked in automotive for so many years and understanding that this is a used vehicle. We work with them on it as they were being as helpful as they could. A couple of other trips had to be made back to the dealer to make sure everything else was in order and get the door locks fixed but now the car is in very good working order for its age. The kids have been very satisfied with it and it is performed very well for them. They have been very happy with The gas mileage that it gets because fuel has gotten so pricey again. If you were up in this area and needed a vehicle, I would definitely recommend Alan. He was very friendly and personable while also being professional in his job. With the minor issues we had he tried to go out of his way to make sure that we were happy.