These guys are criminals. Stay away. Charged me $100 for a $12 wiper blade, among other things…read more They will smile and lie to your face. Not sure how they stay in business. They buy google reviews and get the negative ones removed somehow. Literally go anywhere else. Plenty of reputable shops in the area. Beware.

Place is a con Watch out for this place. Just got ripped off…read morefor inspection. Charged me ,$240 for a $25 amazon part(didn't include the part # on the bill so we couldn't look it up to compare) and another 180 to put it in. A 4 minute video on YouTube showed me how to do it. Complete rip off scammers. Taking advantage of a young kid. Be warned. There are plenty of other garages around that won't steal from you.

I needed the clockspring of my 2015 Passat repaired. The good news was that the repair was under…read morewarranty, and the work could be done at no cost. I learned the news from an excellent video sent to me by the expert sales manger Jordan and the highly skilled mechanic Omar. Both men treated the matter with utmost professionalism. They also examined the car's interior as a whole and recommended repairs in a very convincing but not "pushy" manner. I could not have had a better experience. Really, hats off to Jordan and Omar for their courtesy, competence, and flawless work!

I brought my eGolf in for a 40k mile maintenance. I also brought it in because I got hit with the…read moredreaded VW trunk latch problem (and mine is one-step more complicated because my emergency release doesn't work). I also told them I have a leak in my wiper fluid line (froze over the winter). Good: they were fine when I said I just did my own cabin filter and I did just have to put in a new 12v battery myself. They were friendly enough and the facilities are nice. Bad: There wasn't really any follow up on the maintenance. I had to ask a bunch of question like is my HV battery okay, any defective cells? ("Yep it's fine" was the answer). I got a survey afterwards asking if I got any video footage of the repairs/maintenance so I'm not sure if I was supposed to or not? I was quoted $3k to fix the trunk because they said they would have to break the backup camera in order to acces the latch. Seems weird since you can clearly take out the panels in the trunk while the door is closed and access the latch there. They said my wiper fluid line was fine. Once I drove off, I tested it out and it was still leaking (leaking on my foot while on the pedal!) This is a very obvious leak, but somehow the mechanics missed it? They simple wrote on the paper work that the "wiper fluid was working". Well yeah I'm able to spray it, but the problem is it's leaking INTO the cabin. So I had to bring the car back and the woman was nice enough, said she would bring it back to the mechanic to look at. Bad news: apparently it would be $400-$1000 to fix because they "don't know where the leak is" and may have to take the entire dashboard out. So you would think they would check if the leak were somewhere super accessible right? If the leak were there, then they could tell me and it would be on the lower end of the quoted cost. If they couldn't see the leak in the accessible spot, then they could conclude that they probably have to remove the dash and then it would cost on the upper end of the quote. Nope, they just told me and sent me on my way. And worst of all, when I went to pay for the maintenance, I was told they would charge me 2% to use a credit card! NEVER in my life have I ever heard of a car dealership nickel and diming customers for a credit card. And that's on hundreds, possibly thousands of dollars of service! Some way to treat customers right? So I had to move some money into a checking account like a goon just so I could avoid a 2% fee. A good way to make your customer feel like a moron. When VW advisors texted me asking me to fill out a survey, I told them my concern with the credit card and they simply responded "It's company policy. Credit cards cost us 6% plus to process. We try to keep the processing fee as low as possible. It prevents us from having to raise all of prices." Excuse me?! Since when were card processing costs my problem as a customer at a car dealership?! Simply obscene. I clarified whether this was VW company-wide policy or just that dealership and they said it was just them. So I guess that makes my decision for me: won't be going back there!

Always had great and fast work done here. Excellent customer support and communication too. Best in…read moreDoylestown

Needed to get my 2012 car it's state inspection. Smiths Auto & Truck Service Center was fantastic…read more I dropped my car off at 7:30 am by 8:30 I had a call from them detailing what was needed to pass inspection and also what was recommended for the car. They were super straight forward and not pushy about any extra work being done. I told them to go ahead with the few items needed and that I would schedule the other services in the upcoming months. My car was ready by lunch time. 10 out of 10 would recommend. They also followed up a few days later to check in on how the car was doing. This will be my mechanic in the area moving forward.

Another great service experience with Aaron. He is super responsive, amusing, and down-to-earth. I…read morereally appreciate having an auto parts store where I am treated with genuine respect. The guy knows his stuff!

My check engine light went on. Aaron was able to tell me the code and what it meant so that I…read morecould relay the info directly to my usual auto shop. He was also very friendly.

Very nice customer service. Prices are good and the waiting…read morearea nice and clean and comfortable while you wait. Definitely going back here.

I had issues with my battery so checked local places on where I could get it replaced on a Sunday…read more I see Goodyear is open Sundays for "your convenience". I call to check and the recording says they are open Sundays 9-5. I make an online appointment and receive a confirmation. I drive over and they are closed. There are no hours posted on the door to see if maybe the hours have changed. There is not sign saying they were closed because of some other reason. If they can't even get their hours correct on their website, answering machine or Yelp, what's that say about their attention to detail?

I have been going to this place for years. Since the transition from original owner Barry, to new…read moreowner (now Derek.) I have confidence in them for an honest assessment and a good job on repairs. They go the extra mile to help you ( like letting you leave a car there while you make a big decision about whether to fix it, like helping you get a copy of your registration or insurance card if you accidentally didn't bring it with you. And oh yes, they recently assessed my daughter's car and alerted her to a manufacturer's responsibility due to transmission problem. They did not charge for the assessment and ended up problem was fixed by dealer for free.) Derek and Zach were very helpful today. Derek always takes time to answer questions and explain the problems he will fix. Gives options of if I am hesitant about course of action because of expense ( wait, use less expensive parts, compensate by checking things frequently...) I have a car with 94 thousand miles which has been maintained there and I only have occasional big expenses for things that wear out. A routine maintenance is not unreasonable compared to other places. The favorable condition of my car speaks somewhat to the dependability of the Honda Civic but also is to the credit of Barry Luff Auto. They have taken care of about 6 (lost count) different cars over the years. I will keep going there.

On 2/20/2026 I took my 2016 Honda CRV with 89675 miles in for an oil change. I scheduled my…read moreappointment easily, which was completed promptly, and allowed me to wait for the work to be completed. Derek and the team noted the engine was over consuming oil and proposed a successful fix. My car has been running smoothly ever since. Weekly oil stick checks confirm the repair performed was accurate. I will return to Luff's for all future auto service and maintenance. Thank you

Hi Everyone, Rydel Volkswagen is definitely a 5 PLUS Star…read morerated dealership. I want to shout out to the BEST SERVICE ADVISOR NICK. Nick is very polite and very provides Impeccable service on my daughters 2018 Bettle. As soon you walk into the service department your greeted with a warm welome and feel very comfortable with just a few steps into this dealership. I've been a loyal Rydel Volkswagen customer for 20 years now and I'm not sure how they do it but eveytime I walk in for service or sales my experience gets better and better. I highly recommend Rydel Volkswagen for all of your vehicles needs and wants from buying or having any service needed. Thank you once again Nick for always providing Excellent service and recommendations.

We checked a couple of dealerships before visiting Reydel VW. From the moment we arrived, we…read morereceived a warm welcome, and Marcus Jerman provided exceptional service from start to finish. He was incredibly knowledgeable; he answered all of my questions, and gladly found the answers to anything he didn't know right away. Most importantly, he went above and beyond by being attentive and caring toward my disabled mum, and my sister. We are so happy with our new vehicle! Kudos to you, Marcus!!! I will definitely recommend you to my family and friends

Great staff very helpful and have what you need. This is my go to parts store…read more The best!

I purchased three wiper blades thinking I knew how to install them. After trying a bit, I returned…read morethe next day and they replaced the old ones with the ones I bought from them with no waiting and showed me how to do it next time if I chose to replace them in the future. I will certainly use AAParts for future parts. Thanks.