I'm giving this place 2 stars because they have parts in stock here when I need them, but recently…read morecame here and walked in on a conversation amongst the cashiers about the sheer novelty of "black men making cupcakes." I should've walked out and taken my service elsewhere at that point, but decided I would look around to see if they had the Club for anti-theft. The female cashier pointed me to the aisle and asked if my "car had been jacked." I said no, she asked if I was concerned about my "car being jacked," again, I said no. She advised me which version was most popular and left. I selected the Club which I'd purchased twice in the past, then proceeded to check out. Another cashier asked me if I'm "new to Detroit." I said no, he asked if I had recently moved to Hamtramck, I repeated no. This topic somehow elicited a conversation between all employees and another customer about whether the Club actually works, if it has a money back guarantee, whether I'm new to the area, or if I knew anything about the device. I didn't participate in the conversation but somehow me buying this providing evoked a full ass discussion with the entire staff and customers in the place. My experience with this establishment - and the employees - was rude, condescending, irritating and regrettable.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This shop had me pay for overnight shipping and it's been 5 days now and I still don't have my…read morepart! In addition the guy that answers the phone is rude, and comes up with excuses every time you call! Don't recommend to anyone!

I was skeptical at first, but the customer service was great! I had no issues and the part (engine)…read morewas at a very reasonable price compared to other places. I will use them again if I need something.

Bought a modified toyota mr2 manifold 6 months ago and came a stock one without modification, I…read moreclaimed for it to get one modified 6 months ago and now 6 months passed and now they say I have to pay for it, 0/10

Between Christmas 2010 and New Year's, my brother was looking for a specific rim for his 2004 Audi…read moreA6. No one else had anything, but my brother called ahead to Mitch's, who had a rim that fit and allowed my brother to drive home to the East Coast. Mitch personally met with us, and while his place won't win you over with amenities (I don't think the main office was heated), the service, attention to detail, and price all can't be beat. I would definitely recommend Mitch's Auto Parts to anyone looking for quality used parts, and I thank Mitch and the team there for their outstanding service.

had both my catalytic converters stolen off my van while I was getting parts manager didn't care…read moreand said it happens all the time go to USA auto your car will be safe in the parking lot

Been coming to your store since you opened bought six batteries also one just for my truck in…read moreNovember the other one near the end of August I just wanted an exchange because the battery was bad I put a hole 10 miles on a vehicle because it sits in my lot and I started every other day Istop there twice and then they told me to call Jessica which I did three times never returned my call they only offered me 10% off a replacement that's a slap in the face a whole 6 $7 the battery was junk to begin with I should have took it back right away because it had a slow start like I said I've been shopping there for years a loyal customer I'll be going to Earl's battery for now on only a year warranty and I know they're the same batteries alls I wanted was a simple replacement would have been Fair it was only 3 weeks out of warranty and I swear to God I put a whole 10 miles on the truck

I have been on a couple of occasions to buy a part. This last visit was for a replacement aluminum…read morerim. Thanks to Michigan potholes I needed to replace a rim and tire. I called and they promptly looked up my vehicle need and found my rim for $45 with exchange of the old rim. That price was much cheaper than the others wanting $130+. I arrived and waited about 15 minutes for them to find the rim and mount my tire ($5 extra). Overall I have been satisfied with the service and selection of salvage parts. TIP: They don't put the parts on when you buy them from the counter. They open at 8am on Saturday and you should arrive early since they close at 2pm.

This is the best place in the Corridor to get your car fixed. The fellas who work here are nice,…read morefunny, and know their cars. Their prices are good, not super cheap, but they definitely wont break your wallet. If you're in a pinch and need a new tire, they'll install one for you for 20 bucks. They do oil changes and all the basic regular maintenance you need for a car. If something is broken, they will use their huge salvage lot inventory to find a replacement part. If they dont have it, they can get it from elsewhere. Each time my car has been fixed, theyve done a phenomenal job. The one downside is that you will probably have to wait, because they are very busy. But once its your turn, they're quick to get you in and out. I'd recommend arriving at 830 or 845 am and waiting for them to open. Then you'll be out in no time. Otherwise, bring a book and take a seat!

If I was able to give them 0 stars I would have. Bought 2023 Ford F150 left headlight, when I…read morereceived the truck I realized the collision shop had installed The defective headlight, so I took it back and they would not replace it or refund me the money. i get it the collision shop should've caught it and tried to return it, but special way auto parts dealer should've never sold a defective part to begin. just be careful with them. I would assume they are shady and trying to screw their customers just to make a buck. Duraid

The worst customer service I have ever experienced. Incredibly rude staff. Lots of yelling. Do…read moreyourself a favor and don't ever go here.