I'm giving this place 2 stars because they have parts in stock here when I need them, but recently…read morecame here and walked in on a conversation amongst the cashiers about the sheer novelty of "black men making cupcakes." I should've walked out and taken my service elsewhere at that point, but decided I would look around to see if they had the Club for anti-theft. The female cashier pointed me to the aisle and asked if my "car had been jacked." I said no, she asked if I was concerned about my "car being jacked," again, I said no. She advised me which version was most popular and left. I selected the Club which I'd purchased twice in the past, then proceeded to check out. Another cashier asked me if I'm "new to Detroit." I said no, he asked if I had recently moved to Hamtramck, I repeated no. This topic somehow elicited a conversation between all employees and another customer about whether the Club actually works, if it has a money back guarantee, whether I'm new to the area, or if I knew anything about the device. I didn't participate in the conversation but somehow me buying this providing evoked a full ass discussion with the entire staff and customers in the place. My experience with this establishment - and the employees - was rude, condescending, irritating and regrettable.

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I called to order a battery for my car since they didn't carry that specific model in store at the…read moretime. I was told I had to come in person to order the battery since they won't order it without payment first. After coming all the way to the store just to ORDER the battery, I was assured that someone could install the battery the next day as soon as it came in. The next day I arrived to get my battery installed and was told "I should have came before 2:00pm" to get the battery installed. The associate said since there were only two people on the floor (even though there were three people) nobody could help. Annoyed, the sales associate handed me a wrench and told me to go outside and try to install it myself in the freezing cold. With no gloves and one tool, I was having no luck. After demanding someone help me, the sales associate found someone to cover the register while he us assisted outside. I returned the old battery at the counter, was rang up for the $18 return, but I have yet to see the return on my debit card. Overall, a very frustrating experience.

The service here is random as a generator. They try to act professional but they are a joke. This…read moreis no my first time purchasing here, I purchased here before. I would not recommend this Autozone. They have a bunch of boomers that don't have any idea what they are talking about!

This shop had me pay for overnight shipping and it's been 5 days now and I still don't have my…read morepart! In addition the guy that answers the phone is rude, and comes up with excuses every time you call! Don't recommend to anyone!

I was skeptical at first, but the customer service was great! I had no issues and the part (engine)…read morewas at a very reasonable price compared to other places. I will use them again if I need something.

Bought a modified toyota mr2 manifold 6 months ago and came a stock one without modification, I…read moreclaimed for it to get one modified 6 months ago and now 6 months passed and now they say I have to pay for it, 0/10

Between Christmas 2010 and New Year's, my brother was looking for a specific rim for his 2004 Audi…read moreA6. No one else had anything, but my brother called ahead to Mitch's, who had a rim that fit and allowed my brother to drive home to the East Coast. Mitch personally met with us, and while his place won't win you over with amenities (I don't think the main office was heated), the service, attention to detail, and price all can't be beat. I would definitely recommend Mitch's Auto Parts to anyone looking for quality used parts, and I thank Mitch and the team there for their outstanding service.

had both my catalytic converters stolen off my van while I was getting parts manager didn't care…read moreand said it happens all the time go to USA auto your car will be safe in the parking lot

Been coming to your store since you opened bought six batteries also one just for my truck in…read moreNovember the other one near the end of August I just wanted an exchange because the battery was bad I put a hole 10 miles on a vehicle because it sits in my lot and I started every other day Istop there twice and then they told me to call Jessica which I did three times never returned my call they only offered me 10% off a replacement that's a slap in the face a whole 6 $7 the battery was junk to begin with I should have took it back right away because it had a slow start like I said I've been shopping there for years a loyal customer I'll be going to Earl's battery for now on only a year warranty and I know they're the same batteries alls I wanted was a simple replacement would have been Fair it was only 3 weeks out of warranty and I swear to God I put a whole 10 miles on the truck

I have been on a couple of occasions to buy a part. This last visit was for a replacement aluminum…read morerim. Thanks to Michigan potholes I needed to replace a rim and tire. I called and they promptly looked up my vehicle need and found my rim for $45 with exchange of the old rim. That price was much cheaper than the others wanting $130+. I arrived and waited about 15 minutes for them to find the rim and mount my tire ($5 extra). Overall I have been satisfied with the service and selection of salvage parts. TIP: They don't put the parts on when you buy them from the counter. They open at 8am on Saturday and you should arrive early since they close at 2pm.

This is the best place in the Corridor to get your car fixed. The fellas who work here are nice,…read morefunny, and know their cars. Their prices are good, not super cheap, but they definitely wont break your wallet. If you're in a pinch and need a new tire, they'll install one for you for 20 bucks. They do oil changes and all the basic regular maintenance you need for a car. If something is broken, they will use their huge salvage lot inventory to find a replacement part. If they dont have it, they can get it from elsewhere. Each time my car has been fixed, theyve done a phenomenal job. The one downside is that you will probably have to wait, because they are very busy. But once its your turn, they're quick to get you in and out. I'd recommend arriving at 830 or 845 am and waiting for them to open. Then you'll be out in no time. Otherwise, bring a book and take a seat!

If I could put less than one star, I will do that the lady upfront she is rude and she doesn't know…read morehow to deal with Customer I called. I asked for the prices and then when I get there, they charge me more.

If I was able to give them 0 stars I would have. Bought 2023 Ford F150 left headlight, when I…read morereceived the truck I realized the collision shop had installed The defective headlight, so I took it back and they would not replace it or refund me the money. i get it the collision shop should've caught it and tried to return it, but special way auto parts dealer should've never sold a defective part to begin. just be careful with them. I would assume they are shady and trying to screw their customers just to make a buck. Duraid

The worst customer service I have ever experienced. Incredibly rude staff. Lots of yelling. Do…read moreyourself a favor and don't ever go here.

please read the reviews before going to this auto part company. They charge a 20% stock fee. If…read moreyour part do not fit for any reason you will be charged and if you use a credit card you will be charged a 3% fee and a lot of times the parts that they give you does not fit your vehicle why she walked out of the door. I don't care if you have the part for one hour or one day you're gonna be charged that stock fee of 20% so do your homework before you go to this company and buy anything from them They have good customer service, but they're making good money rather the Part fit or not

Well let me start off by thanking Three Brothers Collision in Eastpointe for recommending this…read moreplace. Not only did he help save money but helped me find this AMAZING auto part store that I now recomend and only go here if I need a part or a bumper new headlight new door etc. Your collision shop probably gets ALL YOUR COLLISION PARTS HERE... and the not honest busness won't let you know if you come in and just grab the part yourself and then just have them install it. Your probably going to save OVER HALF in $$$$ in repair cost. So thank 3 brothers for this review that led me to you! GREAT busness keep up the amazing service!