Great painless install of my Katzkin leather in my Lexus Lx470. Bought my Katzkin's and they…read moreassigned me to Cole Brothers. Great job, fast, thorough

We have depended on these folks to tint all our vehicles as well as place new leather in our newest…read morejeep.we love the simplicity of doing business with them. If they make a mistake they quickly fix the issue, no questions asked. They are personally owned and operated but have built there business into what seems like a corporate empire based on there great service and willingness to seek perfection, to keep customers like ourselves coming back. Great job !

went in needing a key fob battery and the older gentleman working there was extremely kind and…read morehelpful. He didn't try to upsell me or make things complicated. He just genuinely wanted to help. For context, another store not only tried to tell me that just changing the battery would mean I'd need to "reprogram" the whole key fob (which is completely false), they also said I'd basically be taking a gamble if I bought the battery from them. This guy quickly swapped the battery for me and (surprise) it worked perfectly without needing to "reprogram" anything, no gamble required. 10/10 service. I really appreciate people who actually care about customers.

My battery died literally right across the street from Advance. I had no tools so I went in and…read moreasked what size socket I needed for my car. They offered to loan me some tools. I said great! I'll just go pull it out and bring it back to get the core and buy a new one. Immediately the manager in back yelled no way. He stated "If you need tools you'll have to buy them our tools don't leave the premises." I asked if I could leave my drivers license because it would only take a few minutes. He said no. I felt like he made a bad judgement call under the circumstances So I went elsewhere and spent $200.00 on a new battery and a couple of tools. This is the closest auto parts store to me. I have lived here for 35 years and I won't be going back again. I'm a disabled senior citizen and veteran. I truly wish that customers got treated like they did when I was young.

I took my Jeep in for service, and they went above and beyond. They not only listened when I…read moreexplained the problem, and what I thought was wrong (this never happens anywhere else) but they took the time to explain what they diagnosed, and why it was very similar to what I was suspecting. They needed to keep my Jeep overnight, and arranged a ride home for me within minutes. The next day my Jeep was ready on time, and they even took extra steps (again, never happens anywhere else) to ensure I wouldn't be experiencing any issues anytime soon. I'm completely appreciative of the amazing service I received.

Go elsewhere to get service on your vehicles. There's not enough space here to list everything,…read moreincompetence x 10. Price, timing, quality of work performed! Not good!

Really impressed by how outgoing and friendly the staff is. The guy behind the counter even came…read moreout to my car to get more info to help me out. I really liked how attentive and nice and helpful they all were. Good job.

Highly recommend OReilly's in Hendersonville . I had an…read moreunpleasant experience at Autozone down the road . I walked in stood there for 5 minutes ( not exaggerated). Four employees standing behind the counter and only 1 other customer in the store and NOT one of them acknowledged me , nor spoke to me nor offer to help me . I walked out and drove down the road to OReillys . As soon as I walked in Michael was checking out another customer but took the time to greet me with a friendly Hello and stated that someone would be right with me . It's all about customer service that wins my business . Michael even took the time to install my windshield wiper era that I purchased . Great customer service , what was I thinking going to Autozone !!!! Never again ! Thanks Michael .

I am so thankful for this place. Not only was the service wonderful but they helped me out with a…read moretire situation right before closing time. I will definitely be returning for any future car needs. I highly recommend this place.

This place scammed my 76 year old father by selling him a battery they didn't install. My father…read moretook my mom's 2019 expedition in for an oil change and asked them to replace the battery also. The battery was fine but was the original from the factory. They were about to take a long roadtrip to see friends so he wanted to avert any unnecessary emergencies on the road. Six months after they supposedly installed a new battery, the battery died. When my dad took a look at the battery, it was the same Ford OEM battery that came with the expedition when they bought it new, not the replacement this place sold him. When he took it back they gave him some BS story to explain what happened. They did finally install the battery he bought 6 months prior. If they will pull this scam on an old man, they have no moral compass and I would advise all to stay away.

It's true that it gets a bit hectic and crowded in the lobby of this establishment. However, making…read morean appointment really made a difference for me. My tires felt weird like they were vibrating after taking my truck to Toyota of Gallatin for its first ever tire rotation. Turns out each tire was off by over an ounce. These guys got me fixed up and I'm so grateful my baby is rolling smooth again. Huge shoutout to Sergio who went above and beyond. I'll def be buying my first tire set here when it's time!

Easy and simple no fuzz no moss…read more This place is efficient, with very friendly costumer service and competitive prices. Is important to mention " appoints are a most if you don't want to be there for hours' and if you do just drop the car with them and they will call you when they are done. They provide cold water in the waiting seating area. Also they have air check for all costumers you just need to follow directions for the line. This Discount Tire offers a variety of services, including: New tire and rim sales Tire installation and rotation Balancing Flat repair Free air pressure checks They stock various popular tire and wheel brands. They also offer the option to order and install any tire and rim combination that suits your vehicle type (car, SUV, or truck). You can schedule an appointment or simply walk in for service. The store has a 4.4-star rating based on 996 user reviews. Free services include TPMS rebuild kit or valve stems at installation, rotations and rebalances (for the life of the tires), flat tire repair, tire inspection, air checks, and tread depth checks. The store is also EV qualified to service electric vehicles. Discount Tire store is located in Madison, TN at the following address: Discount Tire: 2356 Gallatin Pike N, Madison, TN 37115. The store is adjacent to Route 386 (Vietnam Veterans Boulevard), at Riverchase Boulevard, near the Rivergate Mall.

Went to Hermitage Budget Brakes in 2022 for brake inspection on 2016 Mazda 3. Told brake pads only…read morehad worn down 50%, and to come back and see them when work was needed. No charge for that inspection. July 2026 went back with same car and had brakes and rotors replaced for 950 dollars which included a nice discount from Chris at the front desk , because I was a repeat customer. Very happy with cost and work done. In addition to my Mazda, I have also had brake service done on a 2017 Nissan Murano, 1999 Acura TL, and a 2014 Subaru Outback all at this location. Never a bad experience, highly recommended.

On November 28 The guy that helped me was rude. I came in because I needed help with my breaks I…read moregot done with them 6 months ago. I of course knew my breaks was scrubbing and was extremely low which is why I stopped by. He said I needed a rotor and my right break pad was ok but left side was not. The rotor he priced with labor out the door was $800+. He wanted to be rude by bringing the other guys around to show how bad it was. Then when I was getting ready to go he was trying to be funny and say how I'm a disgrace and could go out and kill somebody bc of the condition of my break and he's seems 2-3 accidents happen in front of the shoppe because of bad breaks. I get it he was trying to sale me on it. Then he said before I had to leave he wanted me to sign some type of waiver tha if I go and kill someone he's not at fault. Of course I told him no unless my lawyer was present. Fast forward today I took it to a mechanic and he said me where the right side break pads are less than 10% and how how they used a really cheap brand pads and that's why they wore so quickly. Mind you the guy said my right side was good and only left side needed to be fixed. I will Not recommend the to anyone. They only car about your money and great at being rude.

I rarely frequent an auto parts store. But when I do, it's usually an AutoZone or an Advanced Auto…read more For this particular outing, I really only needed a gallon or two of windshield washer fluid and this O'Reilly's was the closest to me without going out of my way. I will admit, I've never been to an O'Reilly before. After this experience, I can't say I'm likely to return, regardless of convenience. I walked in one afternoon last week with my 8 year old son to a completely empty store with the exception of one customer at the front desk. There were 3 associates working that I could tell. None of them greeted us, asked if we needed any help, nor did the old lump-on-a-log associate who checked my order out at the cashier stand even act like he wanted to be there, much less friendly or welcoming towards myself or my son. In actuality, he seemed put out that he had to ring me out for 2 gallons of windshield washer fluid - such a chore, I know! This guy seriously had the personality of burnt melba toast. Very offputting. Regardless, we made our purchase, retrieved our receipt, and walked out. I will not be walking back in. They get 3 stars docked for these 3 reasons: 1. The rudeness of the employee who "assisted" us. Not. 2. The higher-than-average prices on their add-on items such as our purchase of the washer fluid. 3. The fact that the receipt literally printed out via DOT-MATRIX PRINTER. 1988 called, they want their printer back. Seriously, it's nearly 2020. Upgrade your mess.

Lucas at this location is awesome. Friendly, knowledgeable, and patient. Very willing to assist…read morewith my issue on my bmw. He was very busy, but was efficient. Had a positive attitude.