Very unresponsive phone number dead ends with no Vmail option. Their customer service portal is a…read morejoke. All stemming from qusetionable/inferior products. My story is a set of 6.7 injector lines with an input and output diameter half that of stock lines. These are advertised as replacement lines. Replacement if I want decreased performance? Total joke. Until Im valued as a customer is the moment I'll revisit my review.

They don't stand behind their parts. Sent the wrong part and won't exchange it. Allen in…read moreparticular was a d bag whose attitude conveyed the message ; we don't need your money. Spend your money elsewhere

4:30 2/25/21 Every customer was wearing a mask. Although…read moremask signs were posted, NONE of the four employees I saw even had a mask around their necks. Behind the register, walking around the store with customers, no employee was wearing a mask. Thanks for extending the Covid, Autozone.

Don't bother going to this location if you need customer service because four employees behind the…read morecounter never acknowledged me after standing there for approximately 5 minutes . Only 1 other customer in the store and four grown men acting as if I were invisible and none were busy with anything . They were talking among each other one sitting at the computer directly in front of me , never spoke , never offered any service . My husband came In The store to see what was taking so long so I said I can't get anyone to wait on me . We left and went down the road to Oreilly's . I walked in and there was one employee checking out another customer but yet he took the time to acknowledge me and said Hello with a big friendly smile and said someone will be right with you . People that's all it takes is a little customer service . Never ever will we purchased anything at Autozone again no matter how far out of the way we have to drive . ....

Predatory business that will lie to you about time estimates and charge insane scam prices. Chose…read morethis company because they promised it would be done by a certain day (it wasn't) and 3+ rating (which is usually good for a mechanic) only for them to have me drop it off at shop down the street with a 1.3 rating and slew of bad reviews. They then proceeded not to tell me they retrieved my car from that place when it was done, so I went to that place but they basically said I was SOL. Once I got to this place the two men behind the counter were extremely unprofessional, unhelpful, and could not answer any questions. Take your business elsewhere or pay the price.

I took in my 2000 Jeep Grand Cherokee and they did a great job replacing virtually all these…read moresuspension which needed attention after 25 years of use. The very grand Cherokee has been in our family since new and it is a beloved member of the family so I was a bit concerned to have anybody work on it. They did an excellent job and it once again drives like it should. They were very responsive and professional. I highly recommend them.

If you notice the dates on the reviews, satisfaction has declined in the last year. Don't kniw6what…read morehas changed. I spent over $2K on one repair only to have it return on the way home from the shop. Drove straight to a different mechanic who went straight to and repaired the problem

My review is written based on the diagnosis and customer service I received. Good Honest Mechanic &…read moreZack came highly recommend when I asked my friends for a good car mechanic in the area. They certainly live up to the name! After having the Lexus dealership tell me I need new brakes as well as Firestone, who charged me $46 to diagnose the car and quoted about $750 for the FRONT ALONE (after quoting half that over the phone), I went to Good Honest Mechanic thinking they could do the actual work for a reasonable price. After reviewing my vehicle, it turned out all my brakes are fine and no work was needed. They explained to me how they are at 5 millimeter and at exactly what number/range they start to recommend addressing them. This all lined up with what I read online as far as best practice for car brakes! Rather than try to take advantage of my ignorance and get $700+ like the other businesses, they told me upfront what the deal was and I appreciate that. Debbie at the front desk was nice to chat with also and provided me with updates on my vehicle. Zack and his team saved me from spending unnecessary money when I could really afford to. I found the team to be personable and honest! After this first impression, I will certainly be back!

Good people, would like to have been shown alternative solutions. Only given most expensive fix…read more Estimate was for new parts only. Good service and response.

We took our Lexus RX350 in for a full synthetic oil and transmission flush and fill service. We…read morewere treated very well and the gentlemen treated my wife with respect and professionalism, she was very happy with all the guys customer service and detailed communication. I highly recommend this Hendersonville local business, they just earned all of our automotive business from here on out. Fantastic job with our vehicle and excellent price point.

If I could give these people 0 stars, I would. I took my car in to get the check engine light…read morerepaired. After driving away and paying $500, the light went on again. I took it back 3 other times, only for them to tell me that apart from taking apart the engine there was nothing they could do. They claimed to put in new spark plugs, replace the egr valve (which they actually did, and clean the egr tube. After taking my car to a more honest mechanic, I found out that they did not replace the spark plugs or clean the egr tube, but they charged me for parts and labor on my receipt. The honest mechanic did the work they claimed to have done for half the price! I will never take my car back to these fraudulent people.

Amazing place! They told us exactly what we needed to have fixed, and what could wait until later…read more They repaired everything we requested in a very short time, and did excellent work. Wonderful customer service as well. We are very happy and will be taking our cars here from now on.

They made purchasing a short block easy Pricing is upfront no extra charges. Returning the old…read moreblock for core refund was equally as easy. Very nice and down to earth people to deal with. They didn't even tell my wife how much I spent!!

Again, we want to say thank you for the excellent customer service we received in purchasing over…read more$12,000 of parts. J&K goes above and beyond to consult and communicate every step of the way to shipping and tracking #s. We thank you!