The good news! They have every part in stock, usually, because this is the mother store…read more The bad news; they are massively understaffed and the employees don't give a GATTAM. So slow. So depressing. So bad. I'd be embarrassed to be the GM of this store.

The guys that work here are not working. The ladies on the hand were kicking butts. Taking care of…read morecustomers with a great attitude. This place is lucky because it's the only car part near by...

Robert was amazingly helpful with installing my battery. He…read morewas helpful in sharing tips about maintains my car.

Very professional and courteous. Gary was extremely helpful. Replaced my battery under warranty.read more

Great painless install of my Katzkin leather in my Lexus Lx470. Bought my Katzkin's and they…read moreassigned me to Cole Brothers. Great job, fast, thorough

We have depended on these folks to tint all our vehicles as well as place new leather in our newest…read morejeep.we love the simplicity of doing business with them. If they make a mistake they quickly fix the issue, no questions asked. They are personally owned and operated but have built there business into what seems like a corporate empire based on there great service and willingness to seek perfection, to keep customers like ourselves coming back. Great job !

Went to Hermitage Budget Brakes in 2022 for brake inspection on 2016 Mazda 3. Told brake pads only…read morehad worn down 50%, and to come back and see them when work was needed. No charge for that inspection. July 2026 went back with same car and had brakes and rotors replaced for 950 dollars which included a nice discount from Chris at the front desk , because I was a repeat customer. Very happy with cost and work done. In addition to my Mazda, I have also had brake service done on a 2017 Nissan Murano, 1999 Acura TL, and a 2014 Subaru Outback all at this location. Never a bad experience, highly recommended.

On November 28 The guy that helped me was rude. I came in because I needed help with my breaks I…read moregot done with them 6 months ago. I of course knew my breaks was scrubbing and was extremely low which is why I stopped by. He said I needed a rotor and my right break pad was ok but left side was not. The rotor he priced with labor out the door was $800+. He wanted to be rude by bringing the other guys around to show how bad it was. Then when I was getting ready to go he was trying to be funny and say how I'm a disgrace and could go out and kill somebody bc of the condition of my break and he's seems 2-3 accidents happen in front of the shoppe because of bad breaks. I get it he was trying to sale me on it. Then he said before I had to leave he wanted me to sign some type of waiver tha if I go and kill someone he's not at fault. Of course I told him no unless my lawyer was present. Fast forward today I took it to a mechanic and he said me where the right side break pads are less than 10% and how how they used a really cheap brand pads and that's why they wore so quickly. Mind you the guy said my right side was good and only left side needed to be fixed. I will Not recommend the to anyone. They only car about your money and great at being rude.

I am so thankful for this place. Not only was the service wonderful but they helped me out with a…read moretire situation right before closing time. I will definitely be returning for any future car needs. I highly recommend this place.

This place scammed my 76 year old father by selling him a battery they didn't install. My father…read moretook my mom's 2019 expedition in for an oil change and asked them to replace the battery also. The battery was fine but was the original from the factory. They were about to take a long roadtrip to see friends so he wanted to avert any unnecessary emergencies on the road. Six months after they supposedly installed a new battery, the battery died. When my dad took a look at the battery, it was the same Ford OEM battery that came with the expedition when they bought it new, not the replacement this place sold him. When he took it back they gave him some BS story to explain what happened. They did finally install the battery he bought 6 months prior. If they will pull this scam on an old man, they have no moral compass and I would advise all to stay away.

Travelling on the interstate from IN to FL. The dreaded flashing check engine light and engine…read moremiss-fires causes the car to shudder. Was able to drive it to David Smith's Auto Center where they fixed the problem quickly and got me back on the road. When you are a non-local, passing through, you expect to get "premium pricing" since they will never see you again. That was not the case here. Fast repair and pricing much lower than I expected. Very trustworthy.

I recently broke down near Dave's, and although they could not fix the alternator on my…read moreMini-Cooper, they offered me shelter from the triple digit heat while I waited for a tow truck. They also gave me a company shirt to replace the ruined one that I was wearing, and offered me food and water. I had to wait there for well over an or so, and all the while, they' were extremely hospitable, especially Miss Debbie. Thank you so much for helping me during an extremely difficult day!

Good people, great service!! Been going here for a couple years now, and will continue to go here…read morebecause their service is great, very fast and affordable!!!!

I left my car with them to fix, they fixed it yesterday. I payed them for labor and parts…read more Miscommunication happened and they didn't inform me about buying parts and did so on their own. Then I had to go back today because the issue wasn't resolved. I ended up having to go out and rebuy the parts and asked for a partial refund since I had to go out and rebuy parts that I previously payed for and they denied my request. Originally payed $312. After today I am out and additional, $260. So now $572. All workers do not speak proper english and miscommunication occurred multiple times.

The absolute worst place to get an oil change and tire rotation. They pretend to do an oil change…read moreand tire rotation, vehicle inspection and top off in 10 minutes. What a joke!!!!!! NONE OF IT WAS DONE and refused to show me the video of them completing the work. Well, surprise surprise, none of it was done and they even tried to charge me for it. When I called them out on their lies, they kicked me out. Also, don't leave your vehicle with them, because the time before this I actually caught them going to a grocery store with my vehicle. These people are CROOKS!!!!!

Was interested in purchasing a vehicle from Gupton Motors, and informed the sales representative…read morethat I wanted to buy a specific vehicle for which we had established an agreed-upon deal. I then waited to receive paperwork via email to put my deposit down for the vehicle, since an agreement had been made. Later, I was informed that the vehicle had been sold out from under me AFTER I had already agreed to purchase the vehicle. My best guess (assuming positive intent on the saleswoman's part) is that she forgot to mark the car as sold, so it was mistakenly shown to another customer. Regardless, Gupton failed to honestly own up to their mistake, which was quite maddening. When I showed interest in a comparable vehicle, since the one I preferred was sold out from under me, Gupton dragged their feet on matching the deal we'd already agreed upon. Really bad impression of these guys -- not only failing to own up to their mistakes, but also not even making an effort to make it right with the customer... Too bad -- took my business to another Jeep dealership that was very pleasant and honest!